DWP Housing Partnership  Omdömen 62

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Emily Walker wow what an amazing person. Always smiling happy to help pleasure to deal with and she treats you like a person no matter what your situation is. Also the management let me use there char... Se mer

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Betygsatt 5 av 5 stjärnor

Very helpful and welcoming team. Very knowledgeable. This is our first time renting for many years Adam Kille made the process easy to understand. Explained the process from start to finish. Got a gr... Se mer

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Betygsatt 5 av 5 stjärnor

I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... Se mer

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Betygsatt 5 av 5 stjärnor

I turned to DWP as I knew them from before and got registered very quickly. Adam Kille, of DWP Housing, has been looking after me from the beginning. He has been outstanding, far above what I expected... Se mer

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Företagsinformation

  1. Fastighetsförvaltning
  2. Fastighetsutvecklare

Skrivet av företaget

As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

62 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Emily Walker wow what an amazing…

Emily Walker wow what an amazing person. Always smiling happy to help pleasure to deal with and she treats you like a person no matter what your situation is. Also the management let me use there charger they took my phone put it on charge when it rang they took it to me waited and put it back on charge how kind

24 april 2026
Omdöme utan inbjudan
Logotyp för DWP Housing Partnership

Svar från DWP Housing Partnership

Hello, Thank you for your lovely review. Enjoy your new home, DWP Housing

Betygsatt 5 av 5 stjärnor

DWP made things really easy and quick…

DWP made things really easy and quick and was super helpful and understanding.

12 mars 2026
Omdöme utan inbjudan
Logotyp för DWP Housing Partnership

Svar från DWP Housing Partnership

Hi Philip, Thank you for taking the time to leave us a lovely 5 star review. All the best in your new home, DWP Housing.

Betygsatt 5 av 5 stjärnor

Terrific team to work with

Terrific team to work with. Care about the service they offer and the tenants they house.

21 januari 2026
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi Richard, Thank you for taking the time to leave us a five star review! All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ 5 Stars

⭐⭐⭐⭐⭐ 5 Stars
DWP Housing Partnership helped me turn a very stressful situation into a safe, stable home. After a terrible experience in my previous accommodation — living with people I didn’t trust and feeling unsafe — moving into my new flat made a huge positive difference to my wellbeing.
The team were professional, responsive and caring throughout. Special thanks to Emily Walker for her fast replies, clear guidance and real kindness. She made the process simple and respectful.
I highly recommend DWP Housing Partnership to anyone who needs reliable, humane housing support.

12 november 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Aref, Thank you for your kind words and taking the time to leave us a 5* review. We really appreciate it! All the best in your new home, DWP Housing.

Betygsatt 5 av 5 stjärnor

A pleasant experience.

The agent I dealt with(Emily)was brilliant. She kept good communications with me and resolved any issues quickly.
I have now been in the property over a month and any maintenance problems have been resolved almost straight away.

1 oktober 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi Ben, Thank you for leaving us a great review. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

What a great company!!

I had the pleasure of meeting lovely Emily, who helped me find a flat for me and my son. She was professional, friendly and very responsive to any queries that I had. From when I got in contact with DWP housing partnership to when I picked up the keys to the flat, the journey was nothing but smooth and stress free. I am so pleased with the company because they really did help me in a time of need and I’m grateful. Thank you DWP housing partnership and thank you Emily! You’re fantastic!

30 oktober 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Aukse, Thank you so much for for leaving us a fantastic review and 5 stars! We are glad we can provide you with such a seamless experience. We will let Emily know of your kind words. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

I’ve had an excellent experience with…

I’ve had an excellent experience with DWP Housing. My agent, Emily Walker, has been incredibly helpful and professional throughout. She’s always polite, quick to respond, and made the whole process really straightforward. I’m very grateful for her support — brilliant service from start to finish. Would definitely recommend DWP Housing

10 oktober 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi Iryna, Lovely to read your kind words. We are glad you have been happy with the service we have provided. We will be sure to pass your praise onto Emily. Kind regards, DWP Housing.

Betygsatt 5 av 5 stjärnor

great ☺️

Emily was extremely helpful and patient throughout the entire process and i’m extremely grateful :) thank you for all the help

31 oktober 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi Thyra, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We will pass your praise onto Emily. Kind regards, DWP Housing.

Betygsatt 5 av 5 stjärnor

Helpful and friendly

I found the service I received from DWP, professional and helpful. The move into my new flat was seamless and the stress of moving was minimal thanks to DWP…..I would recommend them to anyone
Jeremy

6 november 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Jeremy, Thank you for taking the time to leave us great feedback. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

Very helpful and welcoming team

Very helpful and welcoming team. Very knowledgeable. This is our first time renting for many years Adam Kille made the process easy to understand. Explained the process from start to finish. Got a great property. Very nice modern and up-to-date. Would recommend anyone to use DWP properties as a great company. Thanks again to Adam 😀😀from Darren and Liz

10 oktober 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Good morning EB, Thank you for taking the time to leave us a 5* review, we really appreciate it! All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

Adam Kille and DWP - Outstanding

I turned to DWP as I knew them from before and got registered very quickly. Adam Kille, of DWP Housing, has been looking after me from the beginning. He has been outstanding, far above what I expected, he really looked after me being attentive and very polite at all times. His advice was invaluable and now I'm a very happy tenent. Thank you DWP and Adam.

19 september 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi John, Thank you for leaving us a 5* review! We really appreciate it and will pass your praise onto Adam & the team. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

DWP was so helpful to deal with

DWP was so helpful to deal with. Emily was polite efficient & very quick to help. Recommend all day every day

12 september 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Michael, Thank you for your 5 star review, we really appreciate it when tenants take the time to share their experience with us. We will be sure to pass your kind words onto Emily. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

Happy us an understatement

Happy us an understatement! I can't stress enough how helpful, understanding and kind DWP Housing is. Colt was amazing and really took the time to ensure this property was the right fit for me. The standard is incredible and the pricing you really can't argue. I couldn't have had a better agent. Colt made sure I was fully informed and made this a seamless transition. A big thank you, time to start the next chapter!

17 juni 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Ellen, thank you for taking the time to leave us a 5 star review. We will pass your praise onto Colt. All the best, DWP Housing

Betygsatt 3 av 5 stjärnor

I been happy with Dave wells for 4…

I been happy with Dave wells for 4 years now but soon I get into a but a financial situation because my son was poorly so I couldn’t work they decided to course me stress and send me letter of notice the day of me calling up and trying to set up a good payment plan I hopeing sort the issue out but they not even understanding at all to my personal situation even after mr explaining and offering a payment plan I was crying on the phone and still got notice letter same day it really not great i understand I need to pay rent but they can see on my account I had genuine effort to pay bits of if and when I can… and they say to call and discuss the matter but all that did was land me with a notice a few hours after… I tried so hard to reason with them so when they say phone up and chat to us there is not chatting it just puts you in a more stressful situation it’s a shame because up till today I had nothing but good things to say about them

5 juni 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Marie, if you would like to discuss this further please call the rent team on 01202 301244 or email into info@dwphousing.co.uk. Ultimately DWP Housing want to help you sustain your tenancy and eviction will only take place if we have exhausted all other options with our tenants. Kind regards, DWP Housing.

Betygsatt 5 av 5 stjärnor

Wonderful company

My friend told me about DWP Housing Partnership when I was homeless, living in temporary accommodation, and had been looking for a home for a long time. Everything happened very fast after that . I got approved and found a place to rent within two months.
Emily helped me with everything and explained all the steps very clearly and kindly. Thank you so much.
The flat I got is very clean and feels brand new. My daughter and I are so happy in our new home. Meeting this company and their team truly felt like a miracle.
You’re doing a great job guys keep it up 👏

23 maj 2025
Omdöme utan inbjudan
Logotyp för DWP Housing Partnership

Svar från DWP Housing Partnership

Hello Nadia, thank you for your kinds words & 5 star review. All the best with your new home, DWP Housing.

Betygsatt 5 av 5 stjärnor

I've live in a dwp property for almost…

I've live in a dwp property for almost 11 years these guys have always been good to me I've just had a painter sent in to do my celling and his name is Lewis he so bloody polite and lovely listen to you and very trustworthy they should be very proud of him well done Lewis great job 👏 can't wait to see it all done now thank u

14 maj 2025
Omdöme utan inbjudan
Logotyp för DWP Housing Partnership

Svar från DWP Housing Partnership

Hello Tracy, thank you for your 5 star review. We will ensure that your praise is given to Lewis. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

DWP are a godsend!

Thanks to the lovely Michelle, the lettings team & their manager striving to find myself & my doggies a suitable home, I avoided being made street homeless by my previous landlord. It was a horribly stressful time and, at one point, I thought all hope was lost until Michelle, in the nick of time, found me my new flat. I had to wait a couple of months before I could move in as it was being completely renovated but it was so worth the wait as I now have a brand spanking new home - new kitchen, bathroom, flooring, boiler etc - it’s been beautifully done & impressively finished and it’s probably the nicest property I’ve ever rented. And the service is second to none; not just from Michelle but maintenance too. The day after I moved in, I noticed a leak under the sink and within 24hrs of reporting it to DWP Maintenance, the very friendly Dan showed up to fix it. Sorted! And to top it all off, the rent is incredibly affordable - just goes to show really that you do not need to pay rent through the nose to live in a lovely home!
I honestly couldn’t be happier or more grateful to DWP but especially Michelle who has been a godsend - thank you from me & the furbabies. We will always be in your debt!

16 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

First time renters with these guys & cannot fault them at all. Michelle. A was our go to point from registering with them to viewing a property & moving in. Every step of the way she kept us updated, always at the end of the phone if we had any Q's & a friendly proffesional approach. Totally takes the stress out of moving.

1 april 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hello Pete, thank you for taking the time to review us. We will pass your message onto Michelle. All the best, DWP Housing.

Betygsatt 5 av 5 stjärnor

I would highly recommend DWP Housing

I would highly recommend DWP Housing, I’ve just moved into a beautiful flat.
They explain everything you need to know and are very helpful.

21 januari 2025
Omdöme utan inbjudan
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Svar från DWP Housing Partnership

Hi Andrew, thank you for taking the time to leave us a review. Glad you are happy with your new flat. All the best, DWP Housing.

Betygsatt 1 av 5 stjärnor

Totally discusged with DWP housing i…

Totally discusged with DWP housing i haven't been able pay rent for few months due to fruad on my partners account i have just not paid just cant as takes halifax take 45 days to investigate. So can't pay rent as will not relzise money. I struggle badly with combat ptsd from army we both have sent proof of the banks issue. And that it's not just us not paying. They no my background with ptsd that I struggle with but turned up today say in 2 weeks there going to court to evict me and my partner but knowing I have issues never spoke to me about it just brought letter and went away leaving me in a state now we no why so many veterans are on the streets and with bad help I will no survive 💔

22 januari 2025
Omdöme utan inbjudan
Logotyp för DWP Housing Partnership

Svar från DWP Housing Partnership

Hi Fraser e, if you would like to discuss this further please call the rent team on 01202 301244 or email into info@dwphousing.co.uk. Ultimately DWP Housing want to help you sustain your tenancy and eviction will only take place if we have exhausted all other options with our tenants. Kind regards, DWP Housing.

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