Duux UK | Designed for better air Omdömen 

I bought a replacement remote control for my fan and it doesn't work!

Order arrived quickly

Excellent customer experience, easy purchasing process and shipping was so fast I was stunned. I placed the order before noon, it was shipped same day, and delivered next day. Super fast. As an aside to the purchasing experience, I can say that DUUX floor fans are so quiet, I've seen nothing on the market that compares to the silence when they operate. This is my second fan (first one bought 4.5 years ago) and I'm exceedingly happy with build quality and functionality.

Lady at call centre was very helpful. I wanted to buy a replacement remote for my fan but couldn’t find it on line. The lady took the fans details and then she sent me a link so I could order it easily. Fab service.

Really great Product so good we purchased a second one so quite and powerful and excellent build quality.

Great
Placed my order, and it was delivered the next day.
The fan is called Whisper,(you can see why) So if your looking For a new fan look no more. Its a must buy Its so quiet, Fantastic Fan.

My Whisper Flex Smart Fan developed a really annoying ticking/clicking noise from the motor, this is at a low fan speed and without any rotation, making it impossible to sleep through. The fan is just two weeks past the 2-year warranty so I was hoping for some leniency/goodwill from the company, particularly given that it is a product that I only use 3/4 months of the year.

However, the response from customer service was to manipulate the fan to try to fix the problem (it didn't work) and a flat out denial of repair or replacement, just told that spare fan motors are available for purchase, not even a goodwill discount offered.

Questionable product quality and hard-line customer services certainly doesn't have me rushing to make another purchase.

Speedy service, excellent product

I’m a bit of a fan addict. There can’t be a model I haven’t tried. This is totally silent and excellent wind velocity. Perfect for all night. Five stars from me.

The fan is fairly expensive compared with other similar sounding products. However it is certainly quiet and reasonably powerful, especially on it highest setting and I would buy again. It is also easy to move around.

Quick and efficient delivery. At last I can sleep with the fan on as it’s super quiet (my bedroom is like an oven when it’s hot!). Reasonably priced and just as good as the most expensive brand - would highly recommend.

Nice product, nicely packaged in recyclable materials. Fan is very quiet, we can't hear it at all on the low settings l, love this fan. As my wife said: why aren't all fans this quiet!

The product is excellent but the instructions for assembly were woeful. Tiny diagrams with no clear indication of where items should be installed.
Dodge managed to deliver to the wrong address ( two streets away) and I had to collect the heavy box myself.

Excellent product - probably the best and quietest fan I have ever bought yet it moves substantial volumes of air. Great service with next day free delivery

Easy and quick delivery

Great product for a good price, delivered quickly with no fuss or delivery charge.

Easy to erect and use. Very quite for these hot nights in the bedroom excellent product.

A very quick delivery on both fan items. The stand alone fan is amazingly quite at low speeds and quite at high, love the remote that came with both items. The desk top fan is quite at low speeds and slightly noisier at higher but has great all round circulation of air,I use this in the bedroom. A very good experience,delivery and solid made items.

It's ok. It's a fan heater at top end price, does the job no better or less than cheaper fan heaters

Easy to use website, full description of range.
Was looking to go to the next level with our next fan and pleased to say I’m glad we did it with Duux, excellent fan loads of settings with our model well worth the money