My whole experience from the start with Duty Refunds was outstanding! They showed professionalism, efficiency, all helping to make the whole process very easy for me. They kept me informed every s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a watch from a Norwegian supplier that turned out to be defective. The price I paid included the import duty, but the refund I was due would exclude this amount. I had almost written the d... Se mer
The service is completely worth the 15% fee. Returned some trainers to Japan after being hit with hefty import fees and so glad I did as duty refunds made the process easy. Communication was great I w... Se mer
Very efficient slick service, kept informed at each stage, dates given for follow ups etc. Only had to supply 3 pieces of info, such an easy process, highly recommend to take the hassle out of duty re... Se mer
Företagsinformation
Om Duty Refunds
Skrivet av företaget
Duty Refunds helps UK consumers who purchased items from abroad obtain the import VAT and duty refunds if they return goods to the seller.
Kontaktuppgifter
16 Great Chapel Street, W1F 8FL, London, Storbritannien
- contact@dutyrefunds.co.uk
- dutyrefunds.co.uk
4,6
Utmärkt
305 omdömen
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Great service
Great service, did all the complicated stuff and made it very easy and straightforward to get my duty back, with minimal fuss and speed. Kept me updated every step of the way too which was great. Thank you.
21 december 2023
Seamless experience
Seamless experience - thank you very much! Took a bit of stress off my shoulders at a busy time - very appreciated. Great communication. Great follow up. All round great job.
11 december 2023
When I first looked at this process it…
When I first looked at this process it was daunting. Duty Refunds couldn't have made it any easier and even though they take a small percentage, it was worth every penny - would definitely use again.
4 december 2023
Information made very clear at all…
Information made very clear at all times and i even got refunded more than i was expecting! definitely worth it.
4 december 2023
Answered query quickly! So helpful!!
I had a query about a parcel I was incorrectly taxed on and wanted a refund. It wasn't one of their services, but they pointed me to the form I needed to fill out. Incredibly helpful! Thank you!!
1 december 2023
Omdöme utan inbjudan
Wish I’d discovered it for a purchase I…
Wish I’d discovered it for a purchase I made last year that I lost money returning… great service
20 november 2023
Really easy to use
Really easy to use. I was very unsure about using duty refunds at first because it seemed a little too easy, but decided to give it a shot since they didn't require any payment details etc first, and I'm so glad I did! Within minutes of submitting the claim, they had sent a request to DHL for all the necessary docs. The claim to HMRC was submitted a few days later, and I received my refund less than 3 weeks after submitting the claim. For how easy the process is, it's well worth the 15% fee! I got a refund of £82 which I probably would have never been able to get had I filled out the forms myself. Would definitely recommend dutyrefunds to others, and will use them again if I ever need to claim a refund.
24 oktober 2023
Great service and straight forward to…
Great service and straight forward to use. I was quite impressed with the quality of the website, the regular emails providing updates and of course receiving my refund promptly. Would recommend.
10 november 2023
Absolutely amazing service!!!
Absolutely amazing service!!!
Highly recommended!!!
Took about 3 to 4 weeks to complete the whole process and see it in the bank!!
Thank you so much!!!
7 november 2023
Worked well for me
Worked well for me. Spent about 10 minutes filling out the forms to claim back tax from items that I've returned to EU. They handled the rest. Just got my refund, It took a few weeks. I think i've saved a lot of time. Very happy.
7 november 2023
I must say I was very happy with how…
I must say I was very happy with how they dealt with my claim.communications was really good kept me updated very easy to start the claim and recived my duty tax refund I would use them again and again if I ever need to make a claim in order to get my taxes and duty back on goods
Thankyou
18 oktober 2023
Really good
Really easy and quick to arrange. Lots of updates and super prompt payment when the refund was approved. Well worth the fee!
25 oktober 2023
Very pleased with this service saved me…
Very pleased with this service saved me a lot of time, would definitely recommend
23 oktober 2023
Much easier than I had imagined
Much easier than I had imagined. Well worth it for the application form-phobic
13 oktober 2023
Simple and Easy
This is a very simple and easy to use service. Just upload your invoices and they do all the rest for you. Got my refund about 6 weeks after sending my forms off. Very happy. Would probably have never seen that money again if it wasn't for this site.
18 oktober 2023
Simple and quick
Simple and quick
I simply uploaded the evidence to show the goods had been purchased, received and lastly returned.
13 oktober 2023
Quick, simple, will definitely use again
Made the process very clear and simple. After looking into doing a claim back myself I figured that it was easier to let someone who knew what they were doing follow the process.
Very quick, extremely reasonable rates, good communication. 100% recommend by me.
3 oktober 2023
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