Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Another purchase of the pure hyaluronic acid serum. I love this product as it makes my skin feel silky smooth. I use morning and night before my moisturiser and now I can’t live without it! Excellent... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been using the AHA BHA toner for years, just reordered plus another two products for my teenage daughter as she is suffering from breakouts and has wiped me out of the toner! It is the ONLY thing... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Habitual eye serum has been Amazing for me.I am 76 and apart for awful bags under my eyes my skin is not TOO bad.After spending quite a lot of money on expensive eye products and using Habitual for 1... Se mer

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Betygsatt 5 av 5 stjärnor

I found this small business by doing some comprehensive research to find the best Vitamin C serum for my face. I'm so glad I did! The service is exceptional. The team is always on hand to answer qu... Se mer

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Företagsinformation

  1. Leverantör av skönhetsprodukter
  2. Hälsa- och skönhetsbutik

Skrivet av företaget

At DuoGen, we redefine skincare through the powerful partnership of science and self-care. Our mission is to deliver high-efficacy, timeless solutions that transcend trends. We prioritize what truly matters: potent active formulations that provide visible results, with no unnecessary additives. We believe in transparency, education, and making active ingredient skincare accessible. With DuoGen, you’re not just investing in products—you’re embracing a future of uncompromising results, free from fillers, fragrances, and fluff.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

109 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

pure hyaluronic acid serum

Another purchase of the pure hyaluronic acid serum. I love this product as it makes my skin feel silky smooth. I use morning and night before my moisturiser and now I can’t live without it! Excellent customer service and the delivery is always fast.

3 februari 2026
Betygsatt 5 av 5 stjärnor

Great

Lovely product

8 september 2025
Logotyp för DuoGen

Svar från DuoGen

Hello Lesley, thank you for your great review. We’re so pleased to hear you’re enjoying both the Retinol Serum and Hyaluronic Acid Serum. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

5 Star service

20 augusti 2025
Logotyp för DuoGen

Svar från DuoGen

Hello Guy, thank you for your 5-star review. We’re so pleased to know you’ve had such a positive experience with our service. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

Love the hialauronic acid serum

Love the hialauronic acid serum.

Am now a subscriber to ensure I don’t run out.

Thank you also for excellent service, packing & shipping.

15 augusti 2025
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Svar från DuoGen

Hello Samantha, thank you so much for your lovely review. We’re delighted to hear how much you love the Hyaluronic Acid Serum and that you’ve even subscribed to ensure you never run out. It’s also wonderful to know you’ve been happy with our service, packaging, and shipping. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor
Logotyp för DuoGen

Svar från DuoGen

Hello Ros, thank you for your review. We’re so glad to hear you’re enjoying our products! If you ever have any questions or need support, we’re always happy to help at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

Impressed

I recently tried the hyaluronic serum and have been impressed with the results. I'm 65 and it has helped to smooth out the lines under my eyes. Prompt delivery as well so overall very impressed.

16 juni 2025
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Svar från DuoGen

Hello Sandra, thank you for your wonderful feedback. We're so pleased to hear the Hyaluronic Acid Serum has made a visible difference, especially under the eyes. It's great to know you're enjoying both the results and the service. If you ever have any questions, we’re always here to help at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

I have been ordering Duogen products…

I have been ordering Duogen products for sometime now and am very pleased with them. I use the vitamin C every night and the hyaluronic acid every day my skin feels nice and radiant. I also used the retinol product a few times a week at night time.

25 juni 2025
Logotyp för DuoGen

Svar från DuoGen

Hello Mary, thank you so much for your continued support and for sharing your routine with us. We’re thrilled to hear you’re enjoying The Essentials Kit. If you ever have any questions or need help choosing your next product, we’re always happy to assist at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

I have been using the face and neck…

I have been using the face and neck night cream for 2 months now and have noticed visible change. Very happy and this is now on my Christmas list every year so I can stock up.

24 juni 2025
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Svar från DuoGen

Hello Mr. Teece, thank you for your lovely review. We're so pleased to hear you've noticed visible changes after using the Peptide Face & Neck Night Cream. Adding it to your Christmas list is such a great idea, we’ll be here when you’re ready to restock! If you ever need support or have any questions, feel free to get in touch at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 4 av 5 stjärnor

I really like the product on my skin

I really like the product on my skin. The price is a bit steep and sometimes the pump doesn't work. Overall happy with the service and product.

18 juni 2025
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Svar från DuoGen

Hello Sharon, thank you for your lovely review and for sharing your experience with both the Peptide Face & Neck Night Cream and the Peptide Eye Cream. We're so glad to hear you're enjoying how the products feel on your skin and that you're happy with our service overall. We appreciate your feedback on the pump and pricing, we’re always working to improve both our packaging and the value we offer. If you ever need support, feel free to reach out to us at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 3 av 5 stjärnor

First tube lasted for such a long time

First tube lasted for such a long time. My second tube bought recently is already looking close to running out!
I see you are discontinuing!

11 juni 2025
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Svar från DuoGen

Hello Val, thank you for taking the time to share your feedback and for being a returning customer. We're so pleased to hear your first tube of the SPF 50+ Daily Moisturiser lasted well. This product is currently being discontinued, while stocks last. We truly appreciate your support, and if you ever have any questions, our team is always happy to help at hello@duogenskin.co.uk.
The DuoGen Team

Betygsatt 1 av 5 stjärnor

Took order and money but long delivery time

Took order and money and then made us wait a long time before goods arrived as “out of stock”. No offer of refund just it will arrive when it arrives. Very disappointing

18 juni 2025
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Svar från DuoGen

Hello Andrew, thank you for your feedback. We’re sorry to hear that you were disappointed with your experience. We’d like to clarify that the item you ordered was purchased as a pre-order, and we did reach out via email to check whether you’d like to amend your order or request a refund, but we didn’t receive a response. We completely understand that waiting longer than expected can be frustrating, and we truly apologise for any inconvenience caused. If there’s anything we can do to support you further, please don’t hesitate to contact us at hello@duogenskin.co.uk, we’re always here to help.
The DuoGen Team

Betygsatt 5 av 5 stjärnor

I love the fact that this company use…

I love the fact that this company use quality ingredients in the best way for optimum results. The honest advice is very helpful.

5 juni 2025
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Svar från DuoGen

Hello Elizabeth, thank you so much for your kind words! We’re so glad to hear you value the quality of our ingredients and our honest, helpful approach. It truly means a lot to us. If you ever have any questions or need support, we're always here at hello@duogenskin.co.uk.
The DuoGen Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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