duntery.uk Omdömen 385

AVOID THIS COMPANY AT ALL COSTS! Firstly when I decided to order a few dresses so that I could try them on and decide which style suited me better they refused to allow me to do this forcing me to only pic 3 dresses - even though I was happy to then return the remainder and take the 80% refund. Then the dates that I should receive the dress kept getting pushed back and back to the point I would not receive the dress in time for the wedding. They confirmed in email that they had not started the dress and when I asked to cancel as it would not arrive in time they then changed their mind and said the dresses had been made and so now they could not cancel the order. They are still refusing to provide a refund 3 weeks later and are still saying they can only give me an 80% refund if they send the dress despite me saying they can keep the dress to save both parties shipping fees and they would also be able to resell them as I ordered a sample size not custom. Other men Evers of my bridal party have gone to return dresses ( due to them being cheap and if poor quality) only to find the 80% refund is again a lie and there are hidden shipping fees and customs fees to return the items so actually you end up with about a 30% refund. This company is not uk based like their website implies and everything is done in china! Please save your self the weeks of hassle and diss appointment and use another company.

I was very hesitant initially to order because of the many bad reviews on here, however my dress arrived today and it is absolutely beautiful! It matches the image perfectly and the sizing is all correct. Will definitely return to this website. Dress took around 2.5 weeks to arrive.

the dress fit perfect and was delivered great in a nice bag which didn’t leave any dents and i didn’t need to iron it or anything.

My daughter looks really beautiful in the dress I purchased. Fabulous company and would highly recommend

The dress was fantastic, thank you. It was an amazing fit and I got so many compliments on it. I will definitely recommend this company🖤

Terrible company, total scam artists. Website leads you to believe they are UK based, delivery took over 4 weeks and if you need to return they provide every reason under the sun not to, including providing an address in China. Getting my credit card company involved now as it’s just a nightmare trying to deal with them. DO NOT BUY!

I think people should know prior purchasing from this website. I have ordered a prom dress for my daughter, the dress doesn't match the photo on their website, when tried to return them, this is their response to my email:

Hi Zuzana,

Thank you for your email, we are so sorry you want to return it.
According to our return policy, if you want to return the dress, the returned shipping fee is paid by you, which will depend on your local courier company.
Furthermore, the shipping fee of this order needs to be deducted because it was paid to the courier company when the order was sent to you. Then we will give you an 80% refund of the rest, which is £60.04 Please notice we still charge the shipping fee and rush fee(if there is one) under this circumstance even if your order is free shipping order.

According to the feedback of our customers, the shipping back fee is so high. Usually, more than £25-£30 for one dress. In case to ensure the interest of the customers, and reduce the loss, if you want to keep it, we also come up with a 20% compensation policy, which is£15.01.You could take this fee to get altered or buy a new dress.
if you want to buy a new dress, we could apply for a discount for you.

Could you accept it? Do you want to return or keep it?

I would definitely recommend Duntery for Mother of the Bride outfits. The quality goes way above what you pay for the outfit. I had mine made to measure and it fits beautifully. I’m absolutely over the moon with it. Thank you so much

Above and beyond. Excellent communication and so very helpful..my dress is stunning and has had sooo many compliments. Ty so so much.

The dresses came really quickly and were even nicer in person than I expected. Beautiful colour and beautiful quality. I would definitely recommend Duntery to anyone looking for bridesmaid dresses.

The bridesmaids dresses were stunning and they arrived in good time!
Maya was very helpful and answered all my enquiries within 24 hours.
I will be recommending Duntery to all my friends.

The dress is amazing! First time I could wear a dress with No bra needed 😍 which is awesome. Quality is 10/10. Only I could tell it's very long I need to cut it. But anyway it's Worth the money.

Great quality dress, perfect fit, and arrived so fast

Great communication and response time to my emails .Rush order and Fast delivery. Great quality dress looked exactly like online. Would definitely recommend and would order again in the future

I was really dubious having read some reviews. I ordered a swatch for the colour and love it, I then ordered 2 dresses which are perfect! Thank you so much ⭐️ ⭐️⭐️⭐️⭐️

Great quality item, I did the custom size option and came perfectly fitted as I wanted. Looking at other sites and also physical shops the quality and price of these dresses are far superior! Thank you

Vestito stupendo, buona qualità.
un po’ lenta la spedizione

These bridesmaid dresses were a perfect choice. They looked stunning, fitting beautifully on every body shape. Not only were they aesthetically pleasing, but also incredibly comfortable, ensuring a relaxed celebration for all. The fast shipping added to the overall satisfaction.

abito stupendo. perfettamente confezionato. spedizione veloce

I wore this dress for my best friend’s wedding. It was so beautiful and so comfortable. I truly did not want to take it off! I would 100% wear this style again!