The flavors and product are awesome. However the website isn’t that easy to use but doable. The shipping experience is quite lacking. I run out of cartridges before a shipment arrives. FedEx is lack... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cirkul is such an amazing product! My love of Cirkul has been strong since day one lol The mass flow of them suddenly coming more often and in much larger quantities started probably with my triplets.... Se mer
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Easy to navigate website +plentiful flavors+ free shipping × easy tracking= one pleasurable experience! Usually when you go to the brand name's actual site it's horrible trying to click through to fi... Se mer
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My original/first shipment had a small issue that was addressed and resolved within 24 hours of sending them an email. They went above and beyond by sending me a free item for my inconvenience. Not... Se mer
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Företagsinformation
Skrivet av företaget
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Kontaktuppgifter
3620 Queen Palm Dr., 33619, Tampa, USA
- help@drinkcirkul.com
- drinkcirkul.com
4,1
Bra
5 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Inconsistent taste of flavors
I used to order from them consistently. However, the last time I ordered from them I ordered two lemon sips (what they call the cartridges that are used in their bottles) and three other flavors. I called and was trying to clarify an issue, and I was asked if I wanted all lemon sips? I said yes, after she told me they had them in stock. Unfortunately, I got the sips, and each one had no lemon taste at all. I kept hoping it was just the one, but it turned out to be all of them. I haven't ordered from them since, but I'm now stuck with the two useless bottles.
19 juni 2025
Svar från Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
It’s quick and flavorful
It’s quick, it’s easy, and the flavors are great and there are a lot of flavors to choose from good for on the go
20 april 2025
Svar från Cirkul
Hi Mark,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Lid clasp broke
Lid clasp broke. Called customer service and the answer is try to take it back to Walmart or buy a new water bottle. No replacement lids. Not great customer service.
7 januari 2026
Omdöme utan inbjudan
Svar från Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
I was given an offer for free product…
I was given an offer for free product and it was added before check out but once I checked out the offer was gone. I did double check my order and I had met requirements for the offer. This is the 2nd time this has happened to me.
27 februari 2026
Svar från Cirkul
Hi Erika,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
The product works for more water intake. But shipping?
The flavors and product are awesome. However the website isn’t that easy to use but doable.
The shipping experience is quite lacking. I run out of cartridges before a shipment arrives. FedEx is lacking. It shouldn’t take three plus days from the order or auto delivery date. Then take 7 plus days from there. FedEx shows shipped and them usually nothing until the day before they are ready to deliver. I certainly hope it gets better. Love the concept and am drinking much more water since cirkul.
28 februari 2026
Svar från Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We are currently experiencing a huge demand in orders. Please know that we are working around the clock to assist everyone, and we appreciate your patience as we navigate these growing pains!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
My first order was canceled
My first order was canceled, with no explanation. No one contacted me to let me know why. I had to wait nearly a month from when I first placed my order to finally hopefully get my second order, which is supposed to arrive tomorrow… And then you ask for a review before it even comes.
27 februari 2026
Svar från Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Not all water tastes good especially at…
Not all water tastes good especially at the airport. I can take my circul bottle through tsa and fill it at a filling station. This way I will be hydrated during flight
16 april 2025
Svar från Cirkul
Hi Linda,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Svar från Cirkul
Hi Douglas,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love Cirkul it's a very helpful water bottle…
I love Cirkul very helpful water bottle and it has made me more hydrated than my Gatorade water bottle ever had. My favorite flavor is definitely The water melon one. but my only complain is that the cartridge is a bit expensive for how much there is in there.
1 februari 2026
Omdöme utan inbjudan
Svar från Cirkul
Hey Salah,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Disgusting flavour
Disgusting flavour. Feel like im drinking pee with the mixed berry. Im finding so much mold in this.
3 februari 2026
Omdöme utan inbjudan
Svar från Cirkul
Hey Elena,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
My experience with Cirkul has been……meh.
My experience with Cirkul has been… meh.
It’s a cool concept. The adjustable flavor dial is clever, and the idea of making water more enjoyable is appealing. However, in practice, the flavors just don’t seem to last long enough. I find myself going through cartridges faster than expected, and buying multiple refills each month quickly blows the budget.
For me, that’s the biggest issue — sustainability. Not environmental sustainability, but financial. It becomes hard to justify the ongoing cost when plain water (or other options) are far cheaper.
I’ve also noticed that at my local Walmart, Cirkul used to be displayed prominently in the aisles. Now it’s harder to find and doesn’t seem as heavily stocked. Maybe that’s just my store, but it does make me wonder if others are having similar experiences.
Overall, it’s a neat idea, but for me it hasn’t proven to be a long-term, cost-effective solution.
6 mars 2025
Svar från Cirkul
Hey David,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
Svar från Cirkul
Hi John,
Thank you for sharing your review. That’s awesome! Welcome to the Cirkul family! 💙
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love my cirkul
I love my cirkul it's the only way I will drink water
Strawberry dream is my absolute favorite
26 juni 2025
Svar från Cirkul
Hi Jennifer,
Thank you for sharing your review. A 10/10 flavor choice! 🤩
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Really long time for shipping and high…
Really long time for shipping and high prices in the cartridges makes it hard to enjoy the bottle and the flavor cartridges when you have a large family
10 februari 2026
Svar från Cirkul
Hi there,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
The quick matter they took care of the…
The quick matter they took care of the problem.
10 februari 2026
Svar från Cirkul
Hi Joyce,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Quality has suffered
I have been a customer for several years and the quality has decreased in the past year-or-so. I have a subscription and have found that the strength of the flavors have suffered. Five years ago, one Cirkul "pod" lasted for at least 44 ounces. For the last several months, a good percentage of the flavor of my "pods" NEVER HAVE FLAVOR. I am disappointed in the decrease in the quality and I think that I am now going to cancel my subscription.
9 februari 2026
Omdöme utan inbjudan
Svar från Cirkul
Hey Julie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!
Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.
You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.
Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.
Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.
Best,
Cirkul Team
Poison
Cirkuls customer service is as terrible as their flavor pods are for you. I purchased straight from their website it’s not just Walmart selling bad product. I’ve had pods with no flavor chemically tasting pods they are not sealed properly and ingredients are terrible for you. I tried to get refunded for the ones with no flavor and they refused. Said they don’t offer refunds even though their website clearly stated within 30 days or whatever when I was within the timeframe. Don’t waste your money go with hint water it tastes better and is better for you.
6 februari 2026
Omdöme utan inbjudan
Svar från Cirkul
Hey Misty,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
I keep asking for my subscription to be…
I keep asking for my subscription to be canceled, but I keep getting charged monthly. I need it to be canceled. I do not want it anymore. I have tried literally every flavor and I don’t like any of them.
30 januari 2026
Svar från Cirkul
Hi Katie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com, chat with us on our website.
As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.
We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
I’ve loved my Cirkul bottle
I’ve loved my Cirkul bottle, and I’m still using it almost a year later. It took a while to find my favorite flavors, but now I’ve got 8 or so on rotation.
22 januari 2026
Svar från Cirkul
Hey Michael,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
DO NOT BUY
If you live outside the US then DO NOT BUY. The store shelves are stacked with these bottles but nowhere does it say that you need to purchase the flavored cartridges separately and the checkout at Walmart never mentioned it. You are supposed to read their minds!! And they don’t ship the cartridges overseas so you would be wasting your money. I have checked on Amazon and they are no longer available so now I’m stuck with these useless bottles. If I could give no stars I would.
Recommend you get owala drink bottles instead.
1 december 2025
Omdöme utan inbjudan
Svar från Cirkul
Hey Temu,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback, we wish you all the best.
Best,
Cirkul Team
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