Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Company Customer service team was fantastic. Very easy to deal with and responded promptly to my questions. My Eagles rug was customized without any issues. The rug looks fantastic in my Eagles n... Se mer

Betygsatt 1 av 5 stjärnor

Same as all the one star reviews below - Very disappointing for top dollar carpet. Very thin and cheap material and came all wrinkled - emailed for a refund 10 minutes ago - looking at these reviews i... Se mer

Betygsatt 5 av 5 stjärnor

I stumbled upon an ad that showed Dreamrooma’s comic book inspired bedding. On a whim, I asked if they would consider a custom designed quilt using Justice League art. They immediately agreed and aske... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered the tom and Jerry quilt 51x59 size for my granddaughter who will be born end of January I got this for a comfort quilt for her as my daughter had one it came today and it is exactly how it s... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik
  2. Mattförsäljare

Skrivet av företaget

Dreamrooma is a team that develops rug/ carpet, quilt, blanket products to bring unique designs with high quality to customers. At Dreamrooma, we care about the real experience our customers get. We are constantly improving models and supporting customers together. Refreshing the customer’s room space is the driving force for us to improve every day. Our Mission: Provide the most beautifully designed and quality products to customers Our Vision: Leading brand when customers want products with beautiful designs (rug/ carpet) with high quality.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

163 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Eagles

Company Customer service team was fantastic. Very easy to deal with and responded promptly to my questions. My Eagles rug was customized without any issues.

The rug looks fantastic in my Eagles nest. Very satisfied.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the tom and Jerry quilt 51x59…

I ordered the tom and Jerry quilt 51x59 size for my granddaughter who will be born end of January I got this for a comfort quilt for her as my daughter had one it came today and it is exactly how it said it was gonna be its absolutely beautiful. Just perfect. I’m happy with my purchase thank you it will be used & cherished for many years. Thank u.

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Custom blanket

I had a blanket custom made, and it took the amount of time they stated it would. Once it arrived, the blanket was absolutely gorgeous! I would recommend their services to anyone, and have already.

26 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

PROBLEM SOLVED/Beautiful Quilt

I received a quilt that I ordered but it had some discolorations on it. I emailed Dreamrooma regarding this & they sent me a replacement free of charge & it arrived in perfect condition with vibrant colors. Very quick responses to all of my emails regarding the replacement as well. I am a very satisfied customer, Dreamrooma is a great company indeed!

19 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

So far my experience is not good and I…

So far my experience is not good and I can only anticipate the rest of it will be be just as bad. I ordered on September 30th a shower curtain and bath rugs. Havent heard a peep. So I checked their website with the order # I was provided. Sorry we dont have an order # like that. Funny, your order # went through on my bank account. Then I go to use their online chat and its a whats app account. I cant believe that a reputable company would use whats app to communicate with their clientle. That site is primarily know for fraud and scammers...maybe thats why they use it. So yes, so far, my experience has not been good and well see how this goes from here...to be contnued.

17 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a blanket

I ordered a blanket. It says it was delivered, but I got no email or text notification. I contacted the company. No one has response.UK269548830YP. I have not product and I spent over 100 dollars on this blanket. I work in corporate america, and will be spreading the word about this company and how disappointed I am.

13 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality…garbage.

Poor quality…garbage. This is not a rug, it’s foam with print on it. Probably cost a dollar to make and they charged $50 for. Do not buy, total piece of crap.

3 november 2024
Betygsatt 1 av 5 stjärnor

This is not a rug!

This is not a rug. It's a printed foam pad that the creases from being vacuum sealed in a small bag will never come out of. Completely a waste of money and extremely disappointing.

4 november 2024
Betygsatt 5 av 5 stjärnor

The carpet is super soft and the colors…

The carpet is super soft and the colors are vibrant. My daughter loves it.

15 augusti 2024
Omdöme utan inbjudan
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We wanted to express our sincere gratitude for your recent positive feedback! Your kind words have made our day!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)

Betygsatt 1 av 5 stjärnor

DON'T ORDER FROM DREAMROOMA

Ordered on July 25. Got email stating rug shipped Aug 1 w/ USPS tracking. Its now Aug 23 and Post Office is telling me package doesn't exist, anywhere. Tried contacting Dreamrooma. No response. I have learned that if a company doesn't take PayPal, it is likely a scam.

23 augusti 2024
Omdöme utan inbjudan
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any of your reply. We hope you can kindly check your inbox and provide us with your response.

Betygsatt 1 av 5 stjärnor

The rug is complete garbage

The rug is complete garbage. Might as well be a 5.00 kitchen Matt from Walmart. Customer service line just rings busy and emails are just computer generated ones.

19 augusti 2024
Omdöme utan inbjudan
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any of your reply. We hope you can kindly check your inbox and provide us with your response.

Betygsatt 1 av 5 stjärnor

Would have preferred to give NO stars

Would have preferred to give NO stars. The term EASY returns is nothing but. Had difficult time reaching company to ask for return/ pics of merchandise/put back in original packaging.When followed procedure the cost to return was more than purchase.I fell this company is a scam that takes advantage of customers.

15 juni 2024
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We apologize for any inconvenience caused. We have sent an email regarding the issue you raised, yet have not received any reply. We hope you can kindly check your inbox and provide us with your response.

Betygsatt 5 av 5 stjärnor

Grat rug

Bought this for my son's birthday. Did the fast ship delivery and it was delivered quicker than noted. Nice looking rug. Looks like the picture and very soft. Worries because it was wrinkled at first, but went away after about a week. He loves the rug to say the least!

15 juni 2024
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We wanted to express our sincere gratitude for your recent positive feedback! Your kind words have made our day!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)

Betygsatt 1 av 5 stjärnor

It's the worst

It's the worst. They won't take it back. I had to dispute the transaction with my CC.

15 juni 2024
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We apologize for any inconvenience caused. We have sent an email regarding the issue you raised. We hope you can kindly check your inbox and provide us with your response.

Betygsatt 1 av 5 stjärnor

I spent 230$ on a rug

I spent 230$ on a rug. The material was so cheap. I tried to return it but they wanted me to pay for shipping. After I had already payed for fast shipping that took 2 weeks.

15 juni 2024
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We apologize for any inconvenience caused. We have sent an email regarding the issue you raised. We hope you can kindly check your inbox and provide us with your response.

Betygsatt 3 av 5 stjärnor

Not a traditional rug

The rug is not a traditional, woven rug, but more like a printed, cushiony material. That said, it works and looks good.

15 juni 2024
Logotyp för dreamrooma.com

Svar från dreamrooma.com

We wanted to express our sincere gratitude for your recent feedback!
We are thrilled to hear that we have met your expectations. Your feedback motivates us to continue delivering excellent products and services. As a token of our gratitude for your support, we would like to offer you a discount voucher, which will be sent to you via email. :)

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