Dr. B is fast and efficient in providing ED evaluation and issuing scripts. Pricing is very fair. I had questions and the response I received was prompt. They even followed twice to make sure I was sa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Once I got set up for the telehealth appointment I checked in early expecting to wait. Dr. B was already there. He was very patient and kind when I didn't have my microphone on. The appointment... Se mer
Företaget har svarat
This service is completely useless and a total waste of time. I tried twice, about 3 months apart, to get a simple prescription refill, and both times I was denied. First, you have to go throug... Se mer
Företaget har svarat
I was skeptical at first, but after receiving my consultation and needed prescription I was pleased. Then to be surpassed by expectations...the communication and follow through with the whole pr... Se mer
Företaget har svarat
Företagsinformation
Om Dr. B
Skrivet av företaget
Dr. B believes that quality healthcare should be affordable and accessible for all. That’s why ours is the only telehealth platform providing convenient online care—no matter your ability to pay. Each online consultation costs only $15. Or you can apply for our No-Cost Care* program—it waives the consultation fee for those who qualify based on financial need. Licensed providers review consultations within hours and, if appropriate, send medication prescriptions to your pharmacy of choice.
Every day of the week. No recurring fees. No membership required.
So skip the waiting room and start a hassle-free online health assessment today!
🌧️ No-Cost Care
📓 Resources
🛎️ Contact Us
How it works
Start an online health assessment, sharing your medical history and current symptoms—no video call required. A licensed health provider will review your treatment within three hours. If appropriate, they'll recommend a prescription medication and send the prescription to your pharmacy of choice.
Before your consultation wraps up, we’ll show you what the prescription will cost at nearby pharmacies. We’ll also provide a drug discount card to help minimize your out-of-pocket costs. That way, you can choose the most convenient and affordable pharmacy to fill the prescription and know what to expect before you pick it up.
We treat over 30+ conditions
Dr. B treats 30+ conditions across primary care, dermatology, sexual health and reproductive health. So come to us if you need help with:
- Weight Loss
- Asthma
- Bacterial Vaginosis (BV)
- Cold Sores
- Covid-19
- Eczema
- Erectile Dysfunction (ED)
- High Cholesterol
- Hypertension
- Influenza (flu)
- Urinary Tract Infection (UTI)
- Yeast Infection
- And so much more!
Kontaktuppgifter
USA
- drb.ai
4,5
Utmärkt
629 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dr B Outstanding All Around
Dr. B is fast and efficient in providing ED evaluation and issuing scripts. Pricing is very fair. I had questions and the response I received was prompt. They even followed twice to make sure I was satisfied. 5 stars for sure.
1 april 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi John,
We're thrilled to hear about your positive experience. Thanks for sharing it with us! Our primary mission revolves around making online medical consultations accessible and affordable—all while keeping the ""care"" in healthcare. We're truly delighted to have been able to help you on your path towards improved health.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
Svar från Dr. B
Hi Abdelmajid,
We're so glad to hear that! We put a lot of effort into making our consultations smooth and efficient. Thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you continued good health,
The Dr. B Support Team
Amazing customer service!AAA+++
Amazing customer service!AAA+++
Thank you!
9 april 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi Araik,
We’re glad you had a great experience with Dr. B! Our main goal is to make online medical consultations accessible and affordable, all while keeping the "care" in healthcare. Your satisfaction is our top priority, and we really appreciate your feedback.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
Simple and to the point.
Once I got set up for the telehealth appointment I checked in early expecting to wait. Dr. B was already there. He was very patient and kind when I didn't have my microphone on.
The appointment was quick and to the point.
No waiting in the lobby filling out a stack of paperwork or dealing with an overworked medical receptionist.
My prescription was ordered before we disconnected.
Thank you Dr. B.
30 mars 2026
Svar från Dr. B
Hi Michelle,
Thank you for sharing your positive experience with us! Our primary goal is to provide accessible and affordable online medical consultations—while keeping the *care* in healthcare! We are thrilled to have been able to support you on your healing journey.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
I love Dr.B
I love Dr.B! Its very common for me to get a UTI and I dont have insurance so Dr.B makes it so easy to just chat about my symptoms and pick up meds a few hours later for $15 you cant beat it! Thank you Dr.B!!
2 april 2026
Svar från Dr. B
Hi Sophia,
Thank you for taking the time to share your experience! We believe in the importance of affordable and trustworthy healthcare. Your feedback encourages us to keep striving towards our mission of accessible online medical consultations.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Thanks for letting us help you feel better!
The Dr. B Support Team
They are quick and trustable
They are quick and trustable, and very affordable. Thank you a lot.
1 april 2026
Svar från Dr. B
Hi Pedro,
Your feedback is truly appreciated! We're delighted that we could provide you with an affordable and trustworthy experience. We're passionate about making healthcare accessible, and your satisfaction reaffirms our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
Svar från Dr. B
Hi Sherry,
We're so glad to hear that! We put a lot of effort into making our consultations smooth and efficient. Thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
Waste of time
This service is completely useless and a total waste of time.
I tried twice, about 3 months apart, to get a simple prescription refill, and both times I was denied.
First, you have to go through a long list of questions, only to get rejected at the very end because you’re missing some specific lab result.
Second, it feels like you’re expected to have every possible lab test on hand, and not just that, but all of them must be less than 6 months old. These tests cost money, and it’s unrealistic to expect people to constantly repeat them just in case the system asks for one.
The worst part is that the system can randomly request a lab result you don’t have, and that’s it - instant denial, no flexibility, no real support.
I would not recommend using this service.
26 mars 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi Vadym,
Thank you for taking the time to share your experience, and I’m really sorry to hear that it was frustrating.
These clinical guardrails are designed to help our licensed medical providers determine whether it’s safe to prescribe a medication based on current medical guidelines. In some cases, certain lab results are required before a prescription can be approved. We understand that it can be disappointing to go through the process and only find out at the end that additional information is needed. We know those tests cost time and money, and we’re sorry the process felt rigid.
Your feedback about the lab requirements and when they’re requested is really helpful, and we’ll be sure to share it with our team as we continue working on improving the experience and making requirements clearer earlier in the process.
If you’re open to it, we’d also be happy to take another look at your case and see if there’s anything we can help clarify. Please feel free to reach out to our support team at hi@drb.ai.
We appreciate you sharing your feedback.
Sincerely,
The Dr. B Support Team
Svar från Dr. B
Hi Derick,
Thank you for sharing your experience with us! We believe in making healthcare as convenient as possible, and we're so glad that our hassle-free medical consultation process made it easier for you to receive quality treatment online, on your schedule, and in your own space.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
Fast and affordable
Im so glad for this service. For a simple infection that can be recurring, I’m so glad I don’t have to pay a $100 copay (yep, to see a specialist) to buy a $5 drug. Will be using them going forward.
22 mars 2026
Svar från Dr. B
Hi,
Your feedback means a lot to us! Breaking down the cost barriers in healthcare is a cause close to our hearts. We're thrilled that we could offer you an affordable and trustworthy experience in line with our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
You won't know the price until you go to pick it up.
I've filled two Rx with Dr. B. the 2nd time did not honor the "card" that Dr B sends to get the advertised price. Costco Pharmacy said the Mr. B discount card number did not appear in their system and they could not honor the price. The price was about 2x the price that was shown on the Dr. B website for this Rx and pharmacy. This means there is no way to know what price you will pay. Although the service was fast, if I don't know what price the pharmacy is going to charge, it negates the all other aspects of the service which was otherwise very good.
21 mars 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi there,
Thank you for sharing your experience—we’re sorry to hear about the confusion with the pharmacy pricing.
The discount card we provide is intended to help patients access lower medication prices, but in some cases pharmacies may not recognize the card immediately in their system or may have different pricing at the time the prescription is filled. While we strive to provide the most accurate estimates on our website, final pricing is ultimately determined by the pharmacy’s local system. We understand how frustrating it can be when the price at pickup doesn’t match the estimate shown online.
We would love the opportunity to look into why the Costco system didn’t recognize your card to prevent this from happening again. Please reach out to us at hi@drb.ai with the email associated with your account so our team can review what happened with the pharmacy.
We appreciate your feedback and are glad to hear that the rest of your experience with the service was positive.
Sincerely,
The Dr. B Support Team
It is a great and affordable service
It is a great and affordable service. I got the prescription for my eczema the same day.
I would have had to take time off work and pay more to go see a doctor in person. My eczema is already cleared up. The Dr. sent me an email checking to make sure everything was going well and said they would check back when it's time for a refill. I am so happy with this service.
26 februari 2026
Svar från Dr. B
Hi Deborah,
We're overjoyed to hear about your excellent experience! Making healthcare more accessible and less stressful is at the core of what we do, and your feedback reinforces that mission. Thank you for choosing us!
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
Hard to recommend
So I take some medication to which I already have a prescription. The website also wants me to take a blood pressure reading which I've never needed to do before.
Also I didn't remember our chat anywhere, so I'll have to start again. Really not a great "AI" solution.
16 mars 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi Kevin,
We’re sorry to hear that your experience wasn’t smooth. For certain medications, medical providers may require additional information—such as a recent blood pressure reading—to ensure the treatment is safe and appropriate, even if you’ve previously had a prescription.
If you had trouble continuing your consultation, please reach out to us at hi@drb.ai, and our team will be happy to help.
We appreciate your feedback and the opportunity to improve the experience.
Sincerely,
The Dr. B Support Team
Great Service
I was a little skeptical at first, just because it was pretty seamless and seemed too easy. I suspected I had a UTI, and I currently do not have health insurance, so I was looking for an alternative and found this site. I did have to provide a urine test photo (which I overnighted on Amazon), and was prescribed an antibiotic that was sent to my pharmacy. I’ve already recommended this service to others, as it was easy to use, and my UTI has resolved. I didn’t have to wait at an urgent care, and spend significantly more money for the same outcome. This is an amazing service that I will definitely use again in the future!
12 mars 2026
Svar från Dr. B
Hi Kristin,
We're genuinely touched by your words! It's fantastic to know that we've helped you avoid the waiting room hassle. We're all about increasing access to quality healthcare while minimizing stress, and your feedback reassures us that we're on the right path.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you good health,
The Dr. B Support Team
Svar från Dr. B
Hi Jo,
Thank you for sharing your positive experience with us! We believe in making healthcare as convenient as possible. We’re glad you had a great experience with Dr. B.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
Absolutely worst company I have ever…
Absolutely worst company I have ever experienced. Paid for the upgraded video call service not a single email or follow up about the consultation. The site is a complete scam. Do not waste your money. We will be forming a civil lawsuit to compound anyone who has been ripped off by them, worst company EVER!!!
6 mars 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi there,
We’re very sorry to hear about your experience, and we take feedback like this seriously. This definitely isn’t the experience we want anyone to have.
We’ve attempted to reach out via email to better understand what may have happened, but haven’t been able to connect yet. We’d really appreciate the opportunity to look into this further and help resolve the issue for you.
If you could please contact our support team at hi@drb.ai with the email address used for your account or any additional details about your consultation, we’ll investigate right away and work to make this right.
Thank you for bringing this to our attention, and we hope to hear from you soon so we can assist.
Sincerely,
The Dr. B Support Team
Super easy to use
Super easy to use - was able to pick up antibiotics needed within a few hours of contacting the site. Definitely recommend.
3 mars 2026
Svar från Dr. B
Hi Kristin,
Thank you so much for your wonderful feedback! We know that when you're under the weather, every little bit of convenience helps. Your positive experience with our consultation process means the world to us, as we strive to make your healthcare journey as effortless as possible.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
Svar från Dr. B
Hi Thomas,
We’re very sorry to hear that you had a negative experience with our service. Feedback like this is important to us, and we would appreciate the opportunity to better understand what happened and how we can help resolve the issue.
If there was any confusion regarding our process or a specific charge, our team would be happy to look into it right away.
Please feel free to reach out to us at hi@drb.ai so we can investigate and assist you as quickly as possible. One of our team members will prioritize your case and work with you to address your concerns.
We’re here to help and would be happy to make this right.
Sincerely,
The Dr. B Support Team
Everything is AI driven
Everything is AI driven so if things go smooth, you'll have no problem but I had the hardest time just trying to schedule a follow-up. There are never live people to help. I kept getting AI generated emails that never addressed my issue. Extremely frustrating.
26 februari 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi Alan,
We sincerely apologize for the frustration you experienced while trying to schedule your follow-up. We aim for our technology to make healthcare more accessible, but it is clear that in your case, it created a barrier rather than a solution.
While we utilize AI to help process requests quickly, we never want it to come at the expense of actually resolving your concerns. That’s not the experience we want anyone to have, and we’re sorry we missed the mark here. We are currently working on better ways to ensure that when a situation requires a "human touch," it is escalated to our team immediately.
We would like to make this right and ensure your follow-up is scheduled correctly. Please contact us directly at hi@drb.ai so one of our team members can personally assist you and address the specific issue you’ve been facing.
Your feedback is important, and we’re continuously working to improve both our technology and our human support. Thank you for sharing your experience — we hope you’ll give us the opportunity to turn it around.
Sincerely,
The Dr. B Support Team
I was prescribed medication with 1…
I was prescribed medication with 1 refill. Then when I paid again to reconsult and get an additional refill after a year had passed, I had a very hard time getting the medication I have been depending on. Then the policy suddenly changed from requiring a consult every 90 days to every 60 days (I was told these by two different support members on the same day). The service is very transactional and seems to heavily scrutinize customer data in order to get more of it.
27 februari 2026
Omdöme utan inbjudan
Svar från Dr. B
Hi there,
Thank you for bringing these concerns to our attention. We’re really sorry to hear this — especially knowing you’ve been depending on your medication, and for the conflicting information you received regarding our consultation policies and for the difficulty you experienced in securing your refill.
Regarding our policies, we regularly update our clinical guidelines to ensure we are meeting the highest standards of patient safety. While we understand that moving from a 90-day to a 60-day consultation requirement can be frustrating, these windows are established by our medical team to ensure that medications—especially those taken long-term—are being monitored effectively.
Furthermore, our scrutiny of patient data is a vital part of our clinical "due diligence." As a healthcare provider, we are required to thoroughly review medical history to ensure that any prescription remains safe and appropriate for you. We regret that this felt transactional rather than supportive, as our goal is always to provide safe, professional care.
We would like to look into your specific account to see where the communication breakdown occurred and to verify the instructions you were given by our team. Please reach out to us at hi@drb.ai with your account details so we can investigate this further and work toward a resolution.
Your feedback matters to us, and we genuinely want every patient to feel supported and cared for — not just processed through a system. We hope you’ll give us the chance to make this right.
Sincerely,
The Dr. B Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.