Drain Doctor - Oxford Omdömen 

Flawless service as ever! Sam Floyd was so friendly and absolutely smashed it. The level of customer service provided by everyone at Drain Doctor makes such a difference, we'll certainly be seeing them again!
From the Podium Team, Oxford.

Not an emergency job but still done within three days. The engineer arrived on time, did a clean job and did not leave until he was doubly certain all the parts of the blockage had been cleared out. Couldn’t be happier.

Brad was very helpful and clearly explained the problem we were having with our toilet/drain. He showed me the problem and is following up with a detailed report. He also advised of potential long-term solutions I could look into to avoid the problem reoccurring in the future. Very quick response and call out time, too. Would recommend!!

John, who answered my initial phone call, was very helpful and Bradley turned up as planned as agreed an hour and a half later. He cleared the blocked drain and dealt with us professionally.

I called out Drain Doctor to sort a smelly shower drain. They came as planned, diagnosed the problem as requiring a plumber and did not charge me for the call-out. What brilliant service. Thank you. I will definitely use them again.

James gave good advice regarding remedial work required and I look forward to him completing the recommendations in September

Prompt service and job completed efficiently.
A local plumber had already tried to shift the blockage in the loo without success. He suggested Drain Doctor who logged my call and gave me an approximate time of arrival. I was called back and arrived on time.

I was very impressed with the speed and efficiency of the service of Drain Doctor to clear
our blocked drain.
A most pleasant man who was extremely good at his job with a clear exlanation of the procedure.
No problems since.
Thank you for your excellent service, greatly appreciated.
Ruby

Very quick response and luckily engineer in area so convenient to drop in to assess work before deciding to go ahead. Clear communication on the job and professional and friendly service. James cleared the blocked pipe and then tested to make sure the dishwasher drained as it should.

Customer service is excellent. Sam the engineer arrived promptly and communicated when he would arrive as this was an emergency call out.
Work was completed efficiently with a clear explanation of the underlying problem.
Have been trying to resolve this problem for 2 years and now know the problem.
Thank you Sam

Excellent service as always

Brad was courteous, efficient and got the job done. Very pleased with the service and would definitely recommend.

fast response, found the blockage straight away,
very polite people,

Very professional and helpful attitude.

Lovely bloke turned up and cleared our blocked drain. Great customer service, cleared the problem and gave some good advice when the work was completed.

I rang this morning due to a blocked drain, told they would be with me between 1pm & 3pm. Arrived just after 1pm, cleared and cleaned in less than an hour, for such a swift service I could not fault the price either. Lovely, friendly, personable chap.

A very satisfied customer, I would highly recommend, thank you Drain Doctor, great service, keep up the good work.

Following a near 2 hour visit, George B managed to work out the labyrinthine layout of the drains in our property as well as clearing the blockage from the kitchen gulley. It turned out that waste water from our neighbour's kitchen and bathroom passes through our drains which means that most of the pipework under our garden is shared and therefore the responsibility of Thames Water. Only a short section from our kitchen gully to the junction with the shared pipework is our responsibility.

Our sewer was backing up and using the camera inspection revealed the underground pipe had subsided. They dug it all up, replaced pipe work and put everything back to as it was. All done in a single days work which was speedy. The guys were polite, helpful and knowledgeable.

Sam was fantastic! He arrived on time and talked me through every step and showed me exactly what he was doing!
It was a pleasure to have him here helping to locate our issue.
Thank you!

George B was spot on. Very thorough and meticulous in finding our problem. Can-do attitude despite quite complicated drainage in our house. Arrived within a couple of hours of my call.