Drain Doctor - Fife Omdömen 

122
•
TrustScore 5 av 5

4,8

17 Alison Street, Buckhaven, KY8 1AA Leven, Fife, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... Se mer

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Betygsatt 5 av 5 stjärnor

Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterward... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service. We had a solid obstruction from sand and paint residue (we think) and the team were able to clear it for us which was especially important a few days before Xmas! Professional, tidy... Se mer

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Betygsatt 5 av 5 stjärnor

The drain doctor team came out to repair a blocked drain, they were polite, explained what they were doing and cleaned up after the job, highly recommend.

Företaget har svarat


Företagsinformation

  1. Dräneringstjänster
  2. också i
  3. Rörmokare

Skrivet av företaget

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Kontaktuppgifter

  • 17 Alison Street, Buckhaven, KY8 1AA, Leven, Fife, Storbritannien

  • 01592 550 144
Promotion box for Drain Doctor - Fife

Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4,8

Utmärkt

TrustScore 5 av 5

122 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(122)

1 815 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

What a service

Easy to talk too, explained what the problem was and they were out the next day to solve the problem. Had a call after the work were complete and assured all was fine and the blockage was cleared. Downpipe was replaced and screwed back in place
Fantastic service will definitely use the service again!

20 september 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for your feedback!

We're delighted to hear that you received fantastic service and that you would definitely use us again. 😊

Thanks,

Calum

Betygsatt 5 av 5 stjärnor

Blocked Drain

Firstly, cleared the 3/4 blockages.
were on time and even arrived a day early.

kept us updated and informed.

12 september 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that our team kept you updated and informed and that they cleared 3/4 of the blockages. If you need any further support, please do not hesitate to get in touch. 😊

Thanks,

Calum

Betygsatt 5 av 5 stjärnor

Prompt response

Prompt response. The engineers who came obviously well experienced and found the fault quickly and efficiently dealt with it. And gave good advice.

11 augusti 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for leaving us a review.

We really appreciate your feedback.

Regards
Emma

Betygsatt 1 av 5 stjärnor

Absolutely useless and total con

Absolutely useless and total con .
Called a few times to even get a reply took over 24 hours then the shambles started.

Told them to leave my property as the guy never had a clue in the end .

Already had ripped off my tennants for 300.00 the first time we found out after to not do the job right first time.

Then said no other way to clear the blockages apart from flooding the bathroom? Said absolutely zero access without going in void and removing a wall? Then found out was his son did the bodge job last time on the report and can access from the roof?? So Then string of lies about the job?
Then it was normal to leave holes in a drainage pipe in the bathroom? So asked to leavev as clearly zero idea what they were doing.

After starting to ask questions he got very angry and left even my tennant said he was aggressive to her and very defensive!

I then called a actal
professional drainage company who arrived the same day ! Found the access for the drains outside in less than 5 mins that these cowboys could not in 15 mins on two visits and said did not exsist.

They then cleared the job in 30 mins and replaced the dodgy repair half done by " drain doctor" and never flooded anything ot caused any mess at all.

These people need shut down as total con men.
Absolutely terrible from start to finish.

31 juli 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Hi John,

thank you for your feedback.

We're sorry to hear that you have not had the experience you expected.

I'd like to look into what has happened so please can you email your postcode and date we visited you to UK.Feedback@nbly.com. so I can investigate.

Thanks
Emma

Betygsatt 5 av 5 stjärnor

Very efficient

19 juli 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Regards

Emma

Betygsatt 5 av 5 stjärnor

Perfect service

The guys came within an hour of calling and got the drain clear with minimum of fuss. Would use again without hesitation.

15 juni 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Regards
Emma

Betygsatt 5 av 5 stjärnor

Guys were great

Guys were great. Came exactly when they said they would. Identified the blockage quickly, resolved it, and are following up with a quote for piping repairs identified. Took time to explain everything they were doing. We wouldn’t go anywhere else.

14 juni 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Regards
Emma

Betygsatt 5 av 5 stjärnor

Drain Doctor located in Fife

Drain Doctor located in Fife. Excellent service from Graham and his team. I can't fault the workmanship so well done lads.

12 juni 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Regards
Emma

Betygsatt 5 av 5 stjärnor

Prompt efficient service and a the…

Prompt efficient service and a the repair completed on the first visit.

5 juni 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback

Thanks
Emma

Betygsatt 5 av 5 stjärnor

Excellent service as always

23 maj 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Hi,

thank you for taking the time to leave us a review.

We really appreciate your feedback about your recent experience.

Thanks
Emma

Betygsatt 5 av 5 stjärnor

Outside drain issue

Quick response.
Turned up on time.
Good communication throughout.
Diagnosed/fixed problem quickly and efficiently.

22 maj 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Hi Ruby,

thank you for taking the time to leave us a 5* review.

We're delighted to hear that our Fife team did a great job fixing your drain issue quickly.

We hope you won't hesitate to call us again if you have any drain problems in the future.

Thanks
Emma

Betygsatt 5 av 5 stjärnor

Professional staff who just got on with…

Professional staff who just got on with the job and fixed the problem.

20 maj 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Hi Andy,

thank you for taking the time to leave a 5* review.

We're really pleased to hear that our Fife team got your drain problem fixed.

We hope you won't hesitate to call them again if you have any further issues.

Thanks
Emma

Betygsatt 5 av 5 stjärnor

Absolutely brilliant - will be my go to for future!

I submitted a call on a Sunday morning and they replied to me within a couple of hours and were with me by 1pm. They explained the possible charges on the phone for solutions to my problem so I knew what to expect (and the prices were so reasonable and the fact that there wasn't a difference between rates for weekends and week days AND that there wasn't a call out charge was so impressive and very much appreciated, especially when money is so tight!). The two employees who attended were incredibly friendly, knowledgeable and took great care to make sure that they could access the toilet needing sorted without going through the house and making a mess. They were also really lovely to my dog, who was a bit unsettled by their arrival, which I really appreciated. They explained everything they were doing, and fixed my drains with advice on how to avoid blockages and what to do if it happens again!

Absolutely excellent - a huge thank you to the team!

14 maj 2023
Omdöme utan inbjudan
Logotyp för Drain Doctor - Fife

Svar från Drain Doctor - Fife

Hi Kate,

thank you for taking the time to leave us a 5* review.

It's great to hear that our Fife team did a brilliant job sorting out your toilet.

We hope you won't hesitate to call on Drain Doctor again in the future for any other drain issues.

Thanks
Emma

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