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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These Draco slides are straight🔥 Super comfortable right out the bag no break-in needed at all. The fit is perfect, and the cushioned sole makes them easy to wear all day without your feet getting... Se mer

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Betygsatt 2 av 5 stjärnor

I purchased 2 pairs of slides in a size 7-8 but they sent one in a 5-6 and the other in a 7-8. When I reached out they said there was no refund and no exchange. I challenged it because it was their er... Se mer

Betygsatt 5 av 5 stjärnor

recently got these Draco slides and I’m honestly impressed. The design is clean and all black, which makes them easy to match with almost anything. The material feels really durable but still lightwei... Se mer

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Betygsatt 5 av 5 stjärnor

Got my moms a pair on Mother’s Day 🙌🏾🙌🏾I also ordered my own not too long ago , now it’s time to get the collection up

Företagsinformation


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

215 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good quality.

Got this as a Christmas present, love the packaging they came with a cool silk bag. The colors look the same as the image on the website.

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love hearing the colors matched the pics and that the silk bag was a hit 🎁 Thanks for choosing Dracos for a Christmas gift!

Betygsatt 5 av 5 stjärnor

good overall quality

great quality shoes fit true to size comfortability is a 10/10 🙏🏽

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for the love and the 10/10 🙏🏽 We’re so glad they fit true to size and feel great on your feet!

Betygsatt 1 av 5 stjärnor

i order two draco slides a while back...

i ordered two draco slides a while back and they never came in i asked them to help me and they did. sooner or later they came in to us but turns out they gave us the wrong size for one of them i ordered a 11-12 but a 9-10 came in it ended up not fitting my brother then i asked them again and they gave me a link for an exchange i went into it and it was asking for 45 even tho they were the ones that gave me the wrong size ive never delt with such a difficult company like this i would like a response please and thank you

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for reaching out and I’m really sorry you’ve had to deal with all of that. If we sent the wrong size, you shouldn’t be paying an exchange fee, so that’s on us to fix. Please contact our support team with your order number and a screenshot of this review so we can review the exchange link, remove any incorrect charges, and get the right size sent out for your brother. We appreciate you giving us a chance to make this right.

Betygsatt 5 av 5 stjärnor

They are the best in the game and…

They are the best in the game and everything is tuff about them💯

24 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Appreciate you fr 🙌 Glad you’re rocking with them and feeling the tuffness all around 💯 Thanks for riding with Draco!

Betygsatt 1 av 5 stjärnor

Horrible customer service and extremely late express shipping

I ordered my 2 pair of slides on dec 16th with express shipping 1-5business days. the shipping label was made the same night because it was updated in the tracking that was sent to me. Dec 18th still no movement. I reached out to support by email and was told we were escalating the issue. Dec 20th sent another email and still no movement response was another automated email that they were escalating the issue. Dec23rd came after 6 emails later there is finally an updated tracking saying my items will be there on dec 27th after Christmas. I emailed them yet again and demanded my money back and definitely return my express shipping because there service is unprofessional and definitely not fulfilling orders properly. Amd of course I received another automated email of escalation.

I will be returning them as when and if they ever get to me and today is Dec 24th. These were my sons Christmas gift and literally the only things that were on his list.

I had hopes for this sote but it is definitely horrible amd will definitely Not recommend to anyone. Will also post this on all social media platforms because the reviews on the site are fake reviews.

16 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry for how this went, especially since these were your son’s main Christmas gift and you paid for express shipping; this isn’t the experience we want anyone to have, and we understand how all the “we’re escalating it” replies felt like nobody was actually fixing the problem. Holiday carrier delays have been rough this season, but we take responsibility for our communication and for not meeting the express-shipping expectations you were given. If you’re open to it, please email our support team with your order number and use the subject line: “TRUSTPILOT REVIEW – ORDER #_____” so we can pull your case right away, arrange the return, and make sure your product and any eligible shipping costs are handled properly. We’re not okay with you feeling scammed and would really like the chance to make this right

Betygsatt 1 av 5 stjärnor

Scam

Order 4 pairs 10 days later emailed multiple times asking when order was going to ship then 2 days later got email claiming order shipped but after calling DHL and USPS I found they only created a shipping label and these were for my kids for Christmas so I’ve made my mind up to ensure I reported them to my bank for fraud and reported them to the better business bureau. SCAM SCAM SCAM!

17 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for laying all of this out, we can completely understand why, with a Christmas deadline and confusing tracking updates, this would feel really upsetting. Creating a shipping label without clear movement on DHL/USPS and having you feel like you’re not getting a straight answer is not the experience we want anyone to have, even with the holiday rush and carrier delays in the mix. We’re a real team and take concerns like yours seriously, so we’d like to personally review your order, confirm exactly what happened, and either get your slides to you or make things right with a refund (including express shipping where applicable). Please email us at info@dracoslides.com with the subject line “TRUSTPILOT REVIEW – ORDER #_____” so we can pull up your details right away and resolve this directly with you.

Betygsatt 1 av 5 stjärnor

Shipment never received

I ordered three separate items on December 1st. It is now December 23rd and none of them have arrived in time for Christmas. 🤦‍♀️ I had express shipping and everything should have been here within 1-5 business days. Also, one part of the website says my gift card was already delivered to an email address and another part of the website says it is still in pre-shipping status. I have yet to receive anything via email or in person from this company. The phone number doesn't even go to a ring, it immediately hangs up on you when you dial it. The chat feature is an AI bot that says it will get somebody to respond to me. No luck yet.

1 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for taking the time to share this, and I’m really sorry for how stressful this has been, especially with Christmas coming and multiple items involved. This isn’t the experience we want anyone to have with Draco, and we want to sort this out properly. Please email us info@dracoslides.com with your order number and the subject line “Trustpilot – Shipment never received” so we can pull your file right away, confirm what’s happened with the three items and the gift card, and either get a replacement shipment moving or look at other options (including express-shipping reimbursement where it applies). We genuinely appreciate your patience and the chance to fix this for you.

Betygsatt 1 av 5 stjärnor

Very bad customer service experience

Ordered a Christmas gift for our grandson on November and purchased the free return add on.
Saw our grandson on Dec. 20. The slides are too big so I tried to return them. The return was rejected and was told it was longer than 30 days. This is a ridiculous policy at Christmas! Bad business. I have emailed 3 times and left 2 tele messages and no one has responded.

22 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for sharing this, and I’m really sorry for the frustration around your grandson’s gift and for not getting a response yet. Our standard policy is 30 days, but since you purchased the free return add-on and this was a Christmas gift, we’d like to take another look at your case. Please email info@dracoslides.com with your order number and the subject line “Trustpilot – Free Return Add-On” so we can find your messages quickly and see what we can do to make this right for you and your grandson.

Betygsatt 1 av 5 stjärnor

This company is a total scam

This company is a total scam. DO NOT order from is company. I ordered a pair of slides from my son Christmas present with express shipping on Dec 2. Was told they would check in on it and still nothing from emails. I will never shop with this company again

23 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry for how this has felt, especially with this being your son’s Christmas present and ordered with express shipping. This isn’t the experience we want anyone to have. Please email info@dracoslides.com with your order number and the subject line “Trustpilot – Dec 2 Express Order” so we can immediately look up what happened, and either get a replacement out or work on a solution that you’re comfortable with.

Betygsatt 1 av 5 stjärnor

TERRIBLE SHIPPING TIMES & COMMUNICATION

Super frustrating experience trying to communicate with this company as everything is an AI Bot! I placed an order for 4 slides as gifts for my sons on Dec 10. More than enough time to be here delivered on time as it states on their website 1-5 business days for shipping. I checked the status DAILY and there’s been ZERO movement as of today Dec 22! 12 days later and stuck in label created. Totally unacceptable and just goes to show this company is highly disorganized and lazy!!! Very disappointing I will not have the gifts my so sons wanted and I spent my hard earned money on in time.

10 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

You’re absolutely right to be frustrated, and I’m really sorry you’ve had to deal with this, especially with gifts for your sons and tracking showing no movement since the label was created. A package sitting in “label created” that long means something went wrong between our system and the carrier, and we should have caught and communicated that much sooner. Please email info@dracoslides.com with your order number and the subject line “Trustpilot Dec 10 Order” so we can pull it up right away, get your shipment moving or arrange another solution (including reviewing your shipping costs), and make sure you’re not left feeling like you wasted your time or money

Betygsatt 5 av 5 stjärnor

It came in quick and it game us a nice…

It came in quick and it game us a nice bag for the Draco’s I recommend getting them fire slides 🔥

21 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love to hear they pulled up quick and the bag was a win too 🔥 Thanks so much for the recommendation, can’t wait to keep hooking you with more Draco heat.

Betygsatt 5 av 5 stjärnor

Most comfortable slides

I ordered 2 pairs a while ago, and it didn’t take long to come in, they are the most comfortable slides I’ve ever worn. Definitely worth the wait. They give a really great VIP deal too.

21 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love this “most comfortable slides” is exactly what we’re aiming for 😅 Thanks for rocking multiple pairs and for shouting out the VIP deal too. We really appreciate you being part of the Draco fam.

Betygsatt 5 av 5 stjärnor

Easy to order and arrived earlier than…

Easy to order and arrived earlier than expected! Great experience! Thank you!

11 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love to hear that everything was smooth and even arrived early 🙌 Thanks so much for taking the time to share your experience with us!

Betygsatt 5 av 5 stjärnor

A+++++ super fast shipping and website…

A+++++ super fast shipping and website easy to navigate and user friendly!!

16 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Really appreciate you shouting out both the shipping and the site, we put a lot into making everything fast and easy to use. Thanks for rolling with us!

Betygsatt 5 av 5 stjärnor

DracoSlides are the best slides I could…

DracoSlides are the best slides I could get and I’m so happy I have them they’re comfortable and easy to slip on and it makes me feel light and I love this so much SHOUT OUT TO DracoSlides their making the world better for most of us all love to DracoSlides. Merry Christmas DracoSlides and happy early New Years big 2026 coming soon

21 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for all the love and hype, knowing the slides feel light, comfy, and easy to slip on is exactly what we hoped for. We’re grateful to be on your feet going into the new year. Merry Christmas and an early Happy New Year from the whole DracoSlides team ❤️

Betygsatt 5 av 5 stjärnor

Draco slides are AMAZING!!!They are…

Draco slides are AMAZING!!!They are extremely comfortable, come with tightening straps to loosen or tighten them to your liking and come in so many different color ways and styles.They fit true to size so order the size you wear with normal shoes.Very great quality and give an inch in height.I definitely recommend.

19 juli 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for this amazing review! We’re really happy to hear the fit, adjustable straps, color options and that little extra height are all working perfectly for you. Knowing you’d recommend Draco Slides means a lot to us. Appreciate you being part of the Draco family 🙌💚

Betygsatt 5 av 5 stjärnor

The customer service was amazing they…

The customer service was amazing they answered all of my question I had and they even gave me relationship advice

19 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love this so much 😂 Thank you for the review! We’re really glad our team could help with both your questions and the relationship advice. If you ever need anything else (slides or life tips), we’ve got you. 💚

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