Very poor customer service experience
Very poor customer service experience. Ordered a dress that didn't fit. Their site talks about how they can help if a dress doesn't fit, they can alter, etc because everything is handmade. I was told they don't accept returns from outside the EU. They also said I shouldn't send it back for alterations because I would have to pay for the shipping both ways and it would take a long time. Their suggestion was "sell the dress to a friend". Never buying here again.








