We always buy Dorothy House Christmas cards, every year. They are good quality and nostalgic, especially as they have local are themes. Really love them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great website- easy to navigate and detailed descriptions of items. Arrived promptly and very well packed. Coat was excellent quality and condition despite being “vintage” , scarf seemed brand new, b... Se mer
A bit slow to respond to my emails, but. Positively updated me on availability of goods which were promptly delivered
Having complained last year about the poor packaging resulting in damaged cards, I was pleased to see a great improvement this year, including a proper printed address label. Good quality cards, lovel... Se mer
Företagsinformation
Skrivet av företaget
Carefully curated, charity shop chic! Saving precious vintage & designer clothing from landfill, while supporting hospice care in the local community!
Kontaktuppgifter
Storbritannien
- dorothyhouse.shop
4,3
Utmärkt
176 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Second purchase but probably my last. Check your stock Dorothyhouse!
This was my second time buying from Dorothyhouse. The first purchase was perfect, I was really pleased. However this time I ordered 2 jackets, neither were very clean. One had ripped lining, which hadn’t been mentioned in the listing. The other had a dirty tissue and a face mask in the pocket.
Check your stock before selling Dorothyhouse. This experience has put me off returning to your site.
5 januari 2023
Omdöme utan inbjudan
Fabulous Vintage
Fabulous. Two beautiful vintage jumpers & bag. Will be back for more unique pieces and all towards an amazing cause.
1 december 2022
Items still not received Anne no…
Items still not received and no response to my emails
15 december 2022
Svar från dorothyhouse.shop
Hi Caz,
Apologies, I have replied to your email this morning. Sorry for the delay, we are a small team here at .shop. I can only apologise for the delay in your order reaching you. Unfortunately, due to strikes and backlog at Royal Mail, all orders have been impacted negatively.
I hope your order reaches you within the next day or so.
Many thanks for your custom,
Jen
Great quality clothes at a good price!
2 december 2022
Easy to order the calendars and very…
Easy to order the calendars and very quick delivery.
22 november 2022
Customer contact number for queries…
Goods arrived late due to postal current disruption. Clear customer queries telephone link would be helpful in future.Thank you.
9 december 2022
Svar från dorothyhouse.shop
Hi Diana,
Thank you for leaving a review.
Apologies that your delivery was slow to arrive due to the strikes within Royal Mail.
You are always welcome to email us at : customerservice@dorothyhouse.shop
Unfortunately, we don't currently have a direct phone line as we are a very small team.
Many Thanks
Jen
It is a pleasure to help fund Dorothy…
It is a pleasure to help fund Dorothy House. We are all aware of the wonderful work that you do. A few cards is the least I can do
13 december 2022
Svar från dorothyhouse.shop
Thank you Gary! Your kind words mean a lot.
Thanks for your custom :)
Jen
Delay due to Royal Mail strikes. Dorothy house.Said…
Ordered package from Dorothy house.Said it had been shipped on 8 Dec. Tried to track but says there is no tracking number. I can't find out which carrier has my parcel.
Seems it is due to Royal Mail strike.
Good news - parcel has now arrived on 13th.
8 december 2022
Svar från dorothyhouse.shop
Hi Pam,
I'm so sorry for the delay in your parcel reaching you.
We use royal mail and unfortunately there is no tracking. I have updated the email confirmations to reflect this now, so thank you for the feedback.
Items are severely delayed in the Royal Mail system and I can only apologise. We will look in to using different couriers in future when strikes are occuring.
Kind Regards,
Jen
Svar från dorothyhouse.shop
Hi Mr Court,
If your order hasn't arrived yet, It's probably held up as we use Royal Mail as our delivery method and we are seeing huge delays in orders arriving. due to strikes and the sheer volume of parcels going through the system due to Black Friday & Christmas. I'm so sorry for the delay, It is really frustrating and I do hope your order will be with you very soon.
Many thanks,
Jen
Happy & helpful staff
Happy & helpful staff, quick del and quick return and refund as sadly the item was a bit too small.
Will def use again.
8 november 2022
Very stylish Christmas cards
Very stylish Christmas cards + quick and efficient service.
13 november 2022
Lovely item with quick postage.
2 november 2022
Great quality at a great price
7 november 2022
The ease of ordering the Christmas…
The ease of ordering the Christmas cards. The cards were of good quality, excellent price and interesting because they were of areas local to us.
3 november 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.