Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Se mer
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Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Se mer
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Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Se mer
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Företagsinformation
Skrivet av företaget
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Kontaktuppgifter
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Storbritannien
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Utmärkt
1 tn omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
terrible service waited 10 days called…
terrible service waited 10 days called them 2 times they said they call me back and never did
when was unhappy about it they told me we give you back your money and put the phone down on me.
19 oktober 2024
Omdöme utan inbjudan
Svar från Door Entry Direct
Dear Dean,
We sincerely apologise for the disappointment you experienced with our service recently. Your feedback is invaluable to us, and we truly appreciate you bringing this matter to our attention.
We understand how frustrating this situation must have been for you, and want to assure you that this does not reflect the standard we aspire to uphold.
Please rest assured that we are actively taking steps to address the issues you encountered, and we are committed to preventing this from happening again in the future.
Thank you once again for your feedback, and we hope to have the opportunity to provide you with the reliable and professional service you rightly deserve in the future.
If you have questions or need help, please don’t hesitate to get in touch.
Warm regards
Hanry Anjo
Technical Support
Door Entry Direct.
Svar från Door Entry Direct
Dear Debra,
Thank you for your kind feedback. We’re delighted to hear that your experience with our ordering process, delivery speed, and product quality met your expectations.
We look forward to serving you again and appreciate your trust in us.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
great service
Despite the product being out of stock at the time of order they sourced and delivered it very quickly
7 oktober 2024
Svar från Door Entry Direct
Dear Dave,
Thank you for your patience and for the kind words about our service. I’m glad we could source and deliver your product quickly despite the initial stock issue. Your satisfaction is very important to us, and we’re pleased we could meet your expectations.
Looking forward to assisting you again in the future.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great service as always from these…
Great service as always from these guys. Adam is top class st communication and helping. Can’t recommend enough.
9 oktober 2024
Svar från Door Entry Direct
Dear Derek,
Thank you so much for your kind words and for taking the time to share your experience with us. It's wonderful to hear that Adam was able to assist you with top-notch communication and support. Your recommendation means a lot to us, and we truly value your continued trust in our service.
We look forward to serving you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
All round brilliant!
Good pricing, availability of the products, speed of delivery, now makes sure I will return to Door Entry Direct for any future purchases I need to make
11 oktober 2024
Svar från Door Entry Direct
Dear Jamie,
Thank you for your fantastic feedback! We're delighted to hear that our pricing, product availability, and delivery speed met your expectations. It's great to know that you plan to return to us for your future purchases. We look forward to serving you again and ensuring another smooth experience.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Amazing customer service from John
John of Door Entry Direct has been absolutely superb in handling our requests. He has been so helpful, knowledgeable and supportive in ensuring we have got the correct products within a very tight time frame. Extremely polite and courteous too! Highly recommended.
17 oktober 2024
Omdöme utan inbjudan
Svar från Door Entry Direct
Dear Steven,
Thank you for taking the time to share your feedback. I'm delighted to hear you had a positive experience with me and that I could assist you with your order. It's great to know that my support made a difference for you. I truly appreciate your recommendation and kind words and look forward to assisting you again in the future.
Best regards,
John Lewis
Senior Sales
Door Entry Direct Ltd.
Helpful sales staff and quick delivery.
11 oktober 2024
Great service from start to finish
Great service from start to finish and the replacement part arrived very quickly. Now been installed and working perfectly.
3 oktober 2024
Svar från Door Entry Direct
Dear Graham,
Thank you for your kind words. We're delighted to hear that the replacement part arrived quickly and is working perfectly after installation. Providing a seamless experience from start to finish is our goal, and it's always wonderful to hear feedback like yours.
If you ever need assistance in the future, please don't hesitate to get in touch.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear James,
Thank you for your kind feedback. We're delighted to hear that you found our service helpful and that the delivery met your expectations. Your satisfaction is our priority, and we're here to assist you anytime you need.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Good and prompt service
19 september 2024
Svar från Door Entry Direct
Dear Joe,
Thank you for your kind review. We’re glad to hear you were pleased with the good and prompt service. It’s always our aim to ensure a smooth and efficient experience for our customers. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Am based in South africa looking for…
Am based in South africa looking for local supplier for in regards to an access control system (Cam-RBM84) Usually used in mines.
I have a client i need to do maintenance for, so I'll need assistance and stock supply and also tech support, thank you
8 oktober 2024
Omdöme utan inbjudan
Svar från Door Entry Direct
Dear Ngovni,
Thank you for the great review.
Unfortunately we are based in the UK and cannot offer technical support on the CAME gate automation products.
Here is a link to the CAME documentation from their website which may help you further.
https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://static.came.com/doc/FA00189M04.pdf&ved=2ahUKEwjjhba22_6IAxUEVUEAHeg7IvgQFnoECCcQAQ&usg=AOvVaw2dffsSwpDJPJJhRmGTRGBJ
Kind regards
Hanry Anjo
Technical support
Door Entry Direct
Helpful and easy to deal with
Helpful and easy to deal with. I would certainly recommend.
15 september 2024
Svar från Door Entry Direct
Dear Gordon,
Thank you for your kind words! We're delighted to hear that you found our service helpful and easy to deal with. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear Lee,
Thank you so much for your kind words! We're delighted to hear that our communication and support met your expectations. Your recommendation means a lot to us, and we're always here to help whenever you need.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Ordering is easy
Ordering is easy, the website provides good information, and the shipping is fast.
13 september 2024
Svar från Door Entry Direct
Dear Jazz,
Thank you for your kind review! It's great to hear that you found our website easy to use and the information helpful. We're also glad the shipping met your expectations. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Excellent service
23 september 2024
Svar från Door Entry Direct
Dear Barrie,
Thank you for your kind words. We're glad to hear that you had an excellent experience with us. Your satisfaction is important to us, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Excellent information given over phone…
Excellent information given over phone and delivery speed, fitted item, customer very happy.
20 september 2024
Svar från Door Entry Direct
Dear Aaron,
Thank you for sharing your experience. I'm glad to hear that the information provided over the phone was helpful and that the delivery speed met your expectations. It's always great to know that the customer is happy with the fitted item. If you need any further assistance, don't hesitate to reach out.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
The service and was great
The service and was great. The young lady who served me was very knowledgeable and efficient
16 september 2024
Svar från Door Entry Direct
Dear Nevil,
Thank you for your feedback! We're thrilled to hear that you were satisfied with the service and found our staff knowledgeable and efficient. We'll be sure to pass on your kind words to the team.
If you need any further assistance, don't hesitate to reach out.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
Excellent customer service
Hi
I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system.
-Friendly team
-Excellent customer service
-knowledgeable about all the products they sell.
I highly recommend Door entry direct as they believe in businesses growing together
18 september 2024
Omdöme utan inbjudan
Svar från Door Entry Direct
Dear Ahmad,
Wow... Thank you for the amazing review.
I appreciate the feedback and the high praise. It's really satisfying to know that the help we give is appreciated and useful.
Always here to assist with queries.
Hanry Anjo
Technical Support
Door Entry Direct.
Svar från Door Entry Direct
Dear Don,
Thank you for your feedback! We’re glad to hear that you were pleased with the fast delivery and our service. It’s always great to know we’re meeting expectations.
We look forward to serving you again in the future!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Detta är Trustpilot
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