DOMNO. Omdömen 

722
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have bought a handful of rings from this company as of late (to try) and I have been nothing short of absolutely amazed when the orders arrived. The quality is great and does not stain your fingers... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Delivered to me at a fast pace for it coming outside of the country I live in, had minimal and effective packaging, and was exactly what I expected!!! They’re great!

Betygsatt 4 av 5 stjärnor

Mi experiencia con Domno ha sido muy buena. Hice un pedido aprovechando la oferta que tenían de obtener 7 piezas por 110€. La calidad y el diseño de las joyas es genial, el único problema que encue... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The quality of the Jewellery is superb, the rings I bought feel great, the stainless steel they use doesn't leave any green on your skin and they fit true to size. Highly recommend, will be buying fro... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. Klädbutik

Skrivet av företaget

WELCOME TO DOMNO. We run on good energy, community and a love for the process - always with the goal of helping you find pieces that speak to you 🗣️ What began as Domno Vintage, selling one-off vintage finds, has evolved into our own jewellery line as well as an ever growing collection of graphic tees, with new products always pending 🚀 We have now officially rebranded to DOMNO. and have now stopped selling vintage clothing completely!


Kontaktuppgifter

  • Unit 5, Precision 4 Business Park, Styles Close, ME10 3FZ, Sittingbourne, Storbritannien

  • hi@domno.com
  • domno.com

4,7

Utmärkt

TrustScore 4.5 av 5

722 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(722)

97 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Bad Customer Service

I ordered a product that was shipped to the wrong address, and I sent a message on the website where you can reach out to customer service. I told them about the issue and how I needed them to adjust the address so that my package would arrive on time at the right location. They never changed the address mistake, and now I don't have my package. I reached out through the website again asking for a refund, and they haven't communicated back.

2 april 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi Sherlyn,

We saw your email on the 21st March and sent one right back reading:

This has been changed for you :)

We have looked at the tracking and it has arrived at the new address you told us to change to so we'd be grateful if you took this review down.

If you don't have the package then shoot us an email at hi@domno-vintage.com and we will get this sorted for you.

Thanks,
Dom

Betygsatt 3 av 5 stjärnor

Check the pockets

The purchase was easy to make, the delivery charge reasonable and the delivery time very quick.
However, I was disgusted to find a used face mask in the pocket and a coin. Obviously not checked by the sellers

4 april 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi Carol,

I am so sorry to hear this. We do have quality checks including pocket inspections but this is unacceptable and clearly slipped through.

If you'd like to shoot us an email and we can offer a partial refund for the inconvenience.

Thanks!
Dom

Betygsatt 2 av 5 stjärnor

Mystery box fail!!

The quality of product as well as what is shown/promised and what I was given is totally and utterly horrendous, nothing justifies the price I paid of £130 for my mystery box. Even after putting in what my likes were and what the images show, I was given items that do not match the price I paid AT ALL. This is honestly borderline a scam with what I was given. I do NOT recommend. As well as some of the sizing being slightly off.

3 april 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi Akhlak,

Sorry to hear you weren't happy with your fit. We sent out a beige and navy colour scheme outfit for the softboy style that you chose. We felt as though it matched what you were after.

If you'd like to send all off the pieces back and we can give you a full refund. I'm sorry it wasn't to your liking. We aim to improve and enhance everyones wardrobe with the boxes we send out but we clearly missed here.

Thanks,
Dom

Betygsatt 5 av 5 stjärnor

no complaints

ordered 2 times already and will continue to in the future. great item selection and a really nice and helpful owner. although some items may be a bit too pricey for their worth, however discount codes and sales are pretty frequent.

overall had good experiences ordering. everything was as described and shipping was fine.

3 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Washed/bad quality and not a great fit

Washed out jacket along with a way to worn out pair of shorts. Btw, Why would I even were a ”bigger” fluffy jacket with a pair of trackshorts…I got the premium box too! Sure the trousers/jeans were in descent condition but don’t fit like they should. I askes for a bit baggy rather then just right since they ask you to be specific with the style, fit, and messuarments etc. This wasn’t even close, way to tight. Not at all worth 160$.
I gotta say, Domno really did not meet the expectations. Very dissapointing…

30 mars 2024
Omdöme utan inbjudan
Logotyp för DOMNO.

Svar från DOMNO.

Hi Walle,

It seems we've let you down with our premium box. As its not our outfit box the pieces don't necessarily go together or complete an outfit.

We understand that the fit wasn't as you'd hoped so if you'd like to shoot us an email at hi@domno-vintage.com and we can get this sorted for you :)

Thanks,
Dom

Betygsatt 1 av 5 stjärnor

Hmmm

Wrong sizing and overall poor taste in clothes

8 mars 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi Alex,

So sorry we didn’t hit the mark with the 90s adidas pieces you received.

I'm happy to replace all pieces you mentioned with new ones if you’d like to give us some more information on what you’d like or we can issue a full refund - whatever works best for you.

Please email hi@domno-vintage.com and we’ll get this sorted for you :)

Thanks,
Dom

Betygsatt 2 av 5 stjärnor

Sizing problems

zip was missing on jacket, trousers were medium when I asked for L or XL therefore unwearable, couple pieces were decent enough but not worth the money for the pieces you get

5 mars 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi Aaron,

Sorry to hear about this, if you'd like to email hi@domno-vintage.com and we'll get this sorted for you by offering a replacement or just giving you a full refund!

Thanks,
Dom

Betygsatt 4 av 5 stjärnor

Good all around

Good all around
came in a reasonable time, good quality with great stuff inside. Don’t sleep on it!!!

22 februari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Asked for streetwear gave more of a…

Asked for streetwear gave more of a soft boy look

9 februari 2024
Logotyp för DOMNO.

Svar från DOMNO.

Hi!

Sorry the style you received wasn't accurate to what you expected. Our goal with every box is to help upgrade your vintage wardrobe with pieces you genuinely love wearing. But it sounds like we missed on this one.

If you'd like to send the pieces back and we'll exchange them based on some extra notes you give to us that'd be great! Shoot us an email: hi@domno-vintage.com and we'll sort this for you.

Thanks,
Dom

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