dollarama.com Omdömen 155

Product is very affordable but good quality as well, and employees are helpful

LRecently, I purchased a $200 MasterCard gift card with cash at a Dollarama location. The cashier processed the transaction, but the receipt I was given showed “transaction canceled.” I immediately suspected something was wrong and documented the incident with photos and video.

When I attempted to use the gift card outside the store, it was not activated. I returned to the store and spoke with the manager, who insisted I contact MasterCard directly. MasterCard later confirmed that the card was never activated at all. Despite presenting proof that the transaction was canceled and the gift card was invalid, Dollarama refused to refund my money or take responsibility.

I attempted to escalate the issue by contacting Dollarama’s customer support and leaving multiple public reviews, but I have received no response. This raises serious concerns: How often does this happen to unsuspecting customers, especially when purchases are made with cash and there is little recourse?

This is not only about my personal loss, but about a larger consumer risk. Many people purchase prepaid gift cards at Dollarama, gas stations, and other retailers. If transactions fail and cards are never activated, customers are left with worthless cards and no accountability from the store.

I am sharing my story in hopes that the media can shed light on this issue.
Fortunately I did take a video and took pictures that can validate this crazy incident.

I’ve been told I should have called the cops because the receipt says that the transaction did not go through, yet I still couldn’t get a refund. Isn’t this theft?

I sent see mine BUT ILL REDO !!! im 60 ans was at morningisde square , got helped at checkout ( self ) no problem only 12.30, then was stopped rudely, falsely accused !!!! THEN was harassed and am awaiting a reply via phone , I want the kid and security guard who LIED AND SAID I stole , then I had bought frozen stuff next door where I am known, he said go make sure I paid at M &Ms for her sruff at next door, thr lady knows me I said go ahead !!! That is illegal also , my life is hard enough taking csre of my mom has dementia and I NEVER STOLE A THING IN MY LIFE / didnt even look like i was !!!! I dont want any gift card pfft !!! Im goong to thr full extent of the law ! I found out thru police that your company broke crimal code 246.1 CH !!!! THE SECURITY GUARD HAD NO RIGHT TO GO THUR ANY OF MY OTHER PROPERTY, my white Jean cost coat over 200 dollars , since both your dirty hands on it so you will be paying for dry cleaning since he WAS SO RUDE !!!!!! ILL NEVER GO THERE AGAIN AND WILL BE CALLING THE REAL POLICE racist also , FOR FACT video will show as I want wito have video pulled out FOR COPS AND UPPER MANANGER ! THEY SHOULDNT BE WORKING THERE AT ALL I KNOW WHAT TIME AND TOOK PICS , the young kid said im sorry ??? Too late !!! Humiliatingme and security guard was MAIN REASON and kid so rude every word he said was and i got mad !!!!!!!

Item had a price tag $1.25, rung up at $1.75 I tlod her the tag says $1.25. She said it's $1.75 and that wasn't their tag. Dtore is Wellington & Commissioners in London. Have had dishonest staff before and will nver be back, Stakff and probably manager are cheats and liars.

Aujourd’hui j’ai fais une expérience étrange au niveau de leurs politiques sans retour et sans échange,?j’ai acheté 4 toiles par erreurs et je n’ai jamais réussi à me faire rembourser?habituellement il devrait y avoir des retours si l’acheteur à payer à peine 5minutes ,j’avais l’impression que je me suis fait duper !ce n’est pas une façon de faire des affaires c’est certain que je vais éviter ce genre de magasin ce n’est plus ce que c’était ,c’est juste bon pour des achats de friandises le reste qu’il ne veulent pas que vous retourner c’est rien d’autre que de la scrap c’est pour ça que leur politique sans retour ni échange et un procéder afin de se faire rouler dans la farine!

In one of the Lethbridge Dollaramas I mistakenly bought two boxes of pet carpet deodorizer. I meant to by litter box deodorizer. They didn't have any and then one of the staff told me that they don't do exchanges or refunds! What a ripoff! Bunch of crooks is what they are!

the reason for the bad review is solely based on the fact that i cant find my product i purchased from dollarama anywhere online let alone the site of the store who sold me the item i was searching for the instructions but they were missing so i figured they could easily be found through google chromes image search and there’s absolutely nothing!!! not even when i just google the brand and product name either….. wtf?!

The product is :
BRAND: Maurice
STORE ITEM #: 32-3127711
ITEM NAME: Multi purpose storage rack 3 tier
SIZE: 75cm x 28cm x 37.5cm

Do not buy any batteries from Dollarama.Or bird seed.( Langford BC canada) They are expired batteries. Even the name brand Panasonic are expired. I purchased a bag of Budgie bird seed here as well It smells of mildew/mold! Will make your birds very ill eating contaminated food. Total scam going on here.

Web site is useless for product information. This was after it tells me the location doe not exist.(its still there today) I will save the fuel there & head to the Dollar Store or others like it.

Awful situation, congenial staff, likely overworked, overwhelmed & underpaid from my experience there , so went in there yesterday and bought a $500 Visa gift card with cash that’s $509.35 including tax and got a card that did not work. I went to return the card. They told me that they were not responsible. They did not have to refund or return how on this planet does that make sense this is a big box company one of the fastest growing companies in the country so they are making money handover fist. Why can’t they refund my money?
Sincerely K. Funk
Breaking News', Friday close of buisness still not even a simple thing like returning a reply to the email I sent them the email from the people who have my $500 that is a big box company that make billions a year, Go Figure 😝

I live within walking distance to the Dollarama located at Nanaimo North Town Center. Unfortunatly this store is run by a lazy and rude manager. He is always in the back on his phone. Meanwhile customers are lined up
14 deep. He does not come out to help and I have gone back many times to get him. No customer service at all. So going forward I will go elsewhere.

So amazing! Food is delicious and the service is amazing!!!! Totally coming here way more often

Most dishonest local manager Wifred and customer service online, I am not a local and tried to buy a pair sandal shoe ,since there is No exact size of shoe, I needed, plus it has a handle on it, and I thought I can buy 1 pair close to my shoe size, tried it at home, I live by this store, After I bought and tried it on, it hurts my foot and I brought it back to the store within few mins, they told No return and I spoke with manager Wilfred, he said I can write it to online forum then they can make an exception then I can get it return and refund, and I took my time wrote to their online client customer service, and they provided the worse customer service, simply they dont care about their cusomer service at all. It showed that 1. Wilfred made a lies. 2. Customer serivce dont care service, even I told that the shoe is hurting, and dont care about defective shoe. Stay away from Dollarama.

This location seems to be all back wards. The carts are parked and crowded near the exit. The cashiers booths are congested and most of the staff can barely speak English. I don't know how many times I have to Politely ask the cashiers to put the scented items in one bag and the food in another. They smile and nod and keep packing the bags with everything thrown in. I won't be going back to this location again. Perhaps it would be prudent of them to take a little field trip to the location at Shantz Crossing in Didsbury AB to see how a Dollarama Should be run.

I went to the Dollarama and purchased Shortbread Fingers made by Biskwi. I won't ever buy these cookies again because they taste awful. They don't even taste like a shortbread cookie. They taste more like cardboard.

Bought a cat/dog carrier to keep in the car for emergencies. I wasn't expecting a high quality item because you often "get what you paid for". What I wasn't happy about was the toxic smell coming from the vented side of the carrier. It is not noticeable at purchase because they are folded. They have a no return policy and despite several attempts to contact the store (so they can pull it), they have a system that does not take calls. I will have to make a trip to the store to resolve this. Products should be inspected before selling to the public especially when you can't return it.

Cheap shopping Better shopping for the money considering how expensive todays essential items are. I would recommend Dollarama to anyone who lives by the budget

DO NOT BUY A GIFT CARD FROM DOLLARAMA ....
My wife purchased a $50 gift card from Dollarama as a gift for our adult son. When he went to use the card, it had $0 balance! The store is Dollarama in Royal Oak, Calgary, AB.
We have tried to contact the store Dollarama corporate, and Starbucks, and no one will take responsibility.
Turns out this type of gift card fraud is a multi-million $ problem across North America. People need to be aware. It could be local store staff or organized crime.
Before buying a gift card from any third party seller, make sure you read up on this issue and how to not get burned like we did.

A couple days after i bought this Bowlfull Chicken Flavor in-cup, bowl-style instant noodles, I finally decided to microwave it for myself. I prepped it, microwaved it, and gave it to me. As I started mixing it like I normally do, when I tried to pull the ingredients from the bottom with my fork, I saw a fly in there. It was not floating on top where anyone would have noticed it immediately but buried underneath the noodles the entire time.

I didn't see any fly go into the Bowlfull noodles at any point while preparing the food or before I was about to eat it. I definitely did not see any fly enter the bowl while I was getting ready to eat. Luckily, I did not actually eat the fly or anything that had touched it, which was a huge relief.

Just finding a fly in the food is disgusting enough but the more I think about it the more it worries me. If a fly could slip through the quality checks and end up in the noodles, then what else might have made its way in? Bugs like spiders, roaches, or ticks could be there too. Imagine accidentally eating a tick without realizing it and then later eating red meat only to have a severe allergic reaction because the tick was a lone star tick known to cause that. That could be dangerous not just for people with weak immune systems but even for those with normal or strong immune systems. The risk of serious illness is real and could lead to hospital visits or worse. Beyond that there are also risks of bacterial contamination or viruses that could come from any bugs or other creatures accidentally mixed into food. It is even possible, though rare, that rabies could be transmitted if an infected animal or insect got into the food during manufacturing.

What makes this situation even more unsettling is the possibility that it is not just bugs. There could be small rodents, baby bats, or other animals that accidentally get into factory-packed food during the production process. There have been cases before where animals were found in packaged food items and the thought of that happening with something I was about to eat is extremely disturbing.

I am not planning to file a complaint with the local food safety authority at this moment but I do feel that my parents wasted money on something that should have been safe to consume. This experience has completely shaken my trust in the Bowlfull brand and honestly it has made me lose my appetite for noodles in general, not just this specific brand or flavor. Every time I think about eating noodles now I wonder if there might be something hidden underneath the surface that I would not see until it was too late to avoid.

The whole thing is gross and risky and I feel very lucky that I noticed the fly before I ate anything contaminated. It makes me worry about the safety and cleanliness standards at the factory that produced this product and whether enough quality control measures are actually being followed. It also makes me question how many other people might be unknowingly eating food that contains unwanted or harmful things like bugs or worse.

Overall this experience has left me feeling frustrated and uneasy about something as simple as instant noodles which should be safe and convenient. Instead it has become something I now approach with suspicion and caution.

Went to dollarama in sparwood and it was not good. Staff left empty boxes in the aisle nobody could tell me if they had basic camping supplies, manager was rude and condescending. No wonder why they have new staff every 2 weeks I don't recommend it.