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Dolcelove Omdömen 125

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TrustScore 3.5 av 5

3,7

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Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

These taste lovely. I was a bit unsure of what they would do, but they do work. I wear factor 50 in the sun and hardly tan. I already tried these for 2 months and I could tell the difference. Just bou... Se mer

Betygsatt 4 av 5 stjÀrnor

First delivery seemed to take ages to arrive but second was much faster. Also impressed that I received an email asking if I wanted to continue with the subscription before it was despatched. I've o... Se mer

Betygsatt 1 av 5 stjÀrnor

I fell for this TWICE ! Convinced myself I had a slight tan thinking it’s probably that my melatonin was slow- no I bought 2 more same bottle different colour, weaker flavour played like a fool ! No d... Se mer

Betygsatt 4 av 5 stjÀrnor

I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red... Se mer

Företagsinformation

  1. Leverantör av skönhetsprodukter

Skrivet av företaget

DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.

Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

125 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis efter mer Àn 1 mÄnad

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer
Betygsatt 1 av 5 stjÀrnor

I ordered my product on 24/03 and I


I ordered my product on 24/03 and I have not received my order. Emailed the company to advise them of this, who informed me that the Royal Mail have marked my order as delivered. It has not been delivered. They are now saying there is no record of my order, despite the payment being taken from my account . I will be reporting this to Trading Standards.

9 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Would not recommenf

Ordered on 3rd March 2025 paid £27.90 nothing received to date 9th April, sent numerous emails and finally received a reply “Royal Mail item returned to sender”??!! Out of pocket and no-one cares !!!!!

9 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

ITS A SCAM

If you notice, it's only a select few that give it 5 stars . It's a con and waste of money. They say they have customer service, but they don't. Always do your due diligence when purchasing a product. I'm not sure how these fake pages, manage to get on to Facebook. They need to tighten up and check who they are letting advertise. No one gets money back and you don't get the product! It's a complete joke! Please read my review people. It's a 💯 % SCAM!!!

7 april 2025
Omdöme utan inbjudan
Logotyp för Dolcelove

Svar frÄn Dolcelove

Dear Customer,

We’ve already reached out requesting your order information to verify if your review is genuine, and we haven’t received a response.

If someone doesn’t receive their order, we always refund or reship, simple as that. In many cases, local couriers are responsible for poor delivery handling, not us. Still, we take responsibility and fix it as soon as we’re contacted.

We operate through Shopify, run ads on Meta (Facebook/Instagram), and go through regular platform verification. Every transaction is monitored, and if we ever fail to deliver, the customer can report it and the payment is reversed through their bank. The systems in place are built to protect the customer first.

Next time, please email us directly or respond to our request so we can resolve it.

Spreading false claims without proof isn’t helpful to anyone.

The DolceLove Team

Betygsatt 5 av 5 stjÀrnor

Received in a decent time

Update i definitely see a difference in slight tan when I wasn't in the sun was slight but noticeable,, however I decided to go for a sun bed for 6 mins only 1 occasion and noticed a huge difference ans 2 other days I was out for the day in 17 degree sun and again caught the sun so much more than I usually do , so 100% will be rebuying as a huge difference when just casually out in normal sun brilliant product I love it

Received in a decent time, very well packed and don't taste horrible thank god , have only been using a couple of days so yet to see a tan but thats to be expected in the short time I've used them , but so far no complaints this will be am absolute game changer if I get a good glow up

4 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Dont answer live chat or emails tried


Dont answer live chat or emails tried to cancel within the 12 hours but heard nothing back.
Bad customer service so products are probably the same

Your response says everything if this is how you talk to customers. If you had replied I would not have needed to keep sending messages and emails and surely my first message would not have gone into spam

1 april 2025
Omdöme utan inbjudan
Logotyp för Dolcelove

Svar frÄn Dolcelove

Dear Lindsay,

It's because you've been spamming with emails n messages which is why they all went into the spam list.

It clearly states 24 hours on the website for someone to get back to you, and you may get a fast response on live chat if there's anyone available.

But because we do have people like you booming with a bunch of emails it's harder for us to filter and get back to everyone on time.

Next time before you want to buy something open your eyes. On the product website, everything is mentioned there.

Betygsatt 1 av 5 stjÀrnor

Waste of money

Bought the Milano Tanning Drops and they have had zero effect and they have a no return policy.
Have nearly finished the second bottle and it's been a complete waste of time and money.
Do not bother with them.

27 mars 2025
Omdöme utan inbjudan
Logotyp för Dolcelove

Svar frÄn Dolcelove

Dear Jo,

Please send us an email at info@dolcelove.co if you have any issues with your order. Our team is more than happy to assist you!

As per our policy, we do not offer returns but it states that we do refund customers depending on the concerns.

Betygsatt 5 av 5 stjÀrnor

The product arrived on time

The product arrived on time, the packaging feels nice and the tan drops works, only tried for 1 week and slowly I see a gradual tan. I'm satisfied!

6 mars 2025
Omdöme utan inbjudan
Logotyp för Dolcelove

Svar frÄn Dolcelove

Dear Customer,

Thank you for your review.

Detta Àr Trustpilot

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