These taste lovely. I was a bit unsure of what they would do, but they do work. I wear factor 50 in the sun and hardly tan. I already tried these for 2 months and I could tell the difference. Just bou... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
First delivery seemed to take ages to arrive but second was much faster. Also impressed that I received an email asking if I wanted to continue with the subscription before it was despatched. I've o... Se mer
I fell for this TWICE ! Convinced myself I had a slight tan thinking itâs probably that my melatonin was slow- no I bought 2 more same bottle different colour, weaker flavour played like a fool ! No d... Se mer
I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red... Se mer
Företagsinformation
Skrivet av företaget
DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.
Kontaktuppgifter
3,7
Medel
125 omdömen
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis efter mer Àn 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Was a bit doubtful it's only been aâŠ
Was a bit doubtful it's only been a week I have noticed a difference already still got a full bottle left definitely will be buying more for my holiday in september
5 augusti 2025
Omdöme utan inbjudan
All good so far
All good so far. Just started yesterday. Canât wait to see results. Will review again
2 augusti 2025
Omdöme utan inbjudan
Canât wait too see the results đâŠ
Canât wait too see the results đreally helpful customer services with my new address change.. got back too me quick xx
28 juli 2025
Omdöme utan inbjudan
Order took longer than expected to comeâŠ
Order took longer than expected to come but wait time was not excessive. Came well packed.
25 juli 2025
Omdöme utan inbjudan
Absolute RUBBISH
Absolute RUBBISH, doesnât really taste like watermelon, Iâm 24 days into taking this and no change whatsoever, Iâve contacted Dolcelove on at least 2 occasions only to be given the usual rubbish reply, no refunds at all, not even if it doesnât work, my advice to potential customers is DONT BUY IT, SAVE YOUR MONEY AND TRY ELSEWHERE, if only I could have given it 0 âïž, RUBBISH RUBBISH, UTTER RUBBISH
24 juli 2025
Omdöme utan inbjudan
Svar frÄn Dolcelove
Hey, really sorry to read this and we genuinely appreciate the honest feedback even when it's hard to hear.
Being upfront with you, we had a rough patch on the customer support side. The volume of orders coming in got way ahead of what our small team could handle, we were only running with 1 to 2 support members at the time and the inbox just piled up.
Some of the team also weren't fully trained yet and that resulted in those generic replies you got, which is not the kind of service we want to give anyone.
We've since hired more people and properly trained the team to make sure every email is replied to within 24 hours with an actual human response.
On the product side, 24 days unfortunately isn't enough time to see proper results with our drops. After running surveys with customers over a few months, we found the real timeline for visible changes is around 3 to 4 months, with skin usually starting to shift around the 1 to 1.5 month mark.
We were initially promising faster timelines which wasn't realistic and we've fixed that on the website too. We also reworked the formula with a stronger dosage and the ingredients that were missing before, the watermelon flavour was reformulated as well so it actually tastes how it should now.
We know none of this undoes your experience and we're not trying to make excuses, just being transparent about what went wrong and what we've changed.
Really sorry again for letting you down.
â Dolce Love Team
Overall great customer service
It did take a while to come although it stated delivery was fast but I appreciate you emailed me to make sure the product eventually arrived and gave me a discount on my next purchase. For this I think your customer service is great. Thank you.
16 juli 2025
Omdöme utan inbjudan
Worth the wait!!!!
Took a little longer to arrive than I expected but it was certainly worth the wait. I have been using it for around a week and can definitely see it is working. Not only do I look tanned but my skin feels lovely too
20 juli 2025
Omdöme utan inbjudan
My order came amazingly wrapped to makeâŠ
My order came amazingly wrapped to make sure there was no breakage only thing was it took a little longer than expected but I was emailed and given an explanation to why that was
19 juli 2025
Omdöme utan inbjudan
Im loving the tanning drops
Im loving the tanning drops, great taste too. Will be ordering more
17 juli 2025
Omdöme utan inbjudan
Order not received!@
Placed my order on 26.6.25 and despite contacting customer service on 3 separate occasions, I have STILL NOT received my order or refund.
26 juni 2025
Omdöme utan inbjudan
Svar frÄn Dolcelove
Hey, really sorry to read this and thanks for flagging it.
Being honest with you, we had two issues going on around that time. Some of our previous customer support members weren't properly trained and a lot of emails were getting generic replies or slipping through the cracks, that's been fixed now and the team is properly trained with every email replied to within 24 hours.
On top of that we also had a batch of orders that got detained at customs for no clear reason which caused a lot of confusion on both ends.
Just to be clear, every customer that requests a refund does get one, no exceptions. If yours hasn't been processed yet that shouldn't have happened and we genuinely apologise for that.
Really sorry for the mess and for letting you down.
â Dolce Love Team
Great customer service and qualityâŠ
Great customer service and quality products. Will keep using these products as they are great.
10 juli 2025
Omdöme utan inbjudan
Coffee tastes so good and so manyâŠ
Coffee tastes so good and so many flavours to choose from. Delivered to your door what more could you ask for
2 juni 2025
Omdöme utan inbjudan
I'm disappointed with the service IâŠ
I'm disappointed with the service I have had with no reply to my emails due to a parcel from them dated 31st of May and still haven't received I now believe this company is a scam site please let me know if it is or not
31 maj 2025
Omdöme utan inbjudan
The product took longer to arrive thanâŠ
The product took longer to arrive than I expected. However it was well packed and what a great product. Would definitely order again
27 juni 2025
Omdöme utan inbjudan
I dont tan so I am hoping this helps .
I dont tan so I am hoping this helps .. and I've been using it just over a week now and I can see a slight difference so hopefully soon I'll be the colour I want to be . Thank you
24 juni 2025
Omdöme utan inbjudan
Excellent product well worth the moneyâŠ
Excellent product well worth the money very happy
12 juni 2025
Omdöme utan inbjudan
I had ordered this before and it tookâŠ
I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red hair is no help .It is taking for ever for the delivery to arrive but hay ho I have just ordered more so I'm happy
3 mars 2025
Omdöme utan inbjudan
Die Tropfen sind sehr ergiebig undâŠ
Die Tropfen sind sehr ergiebig und halten was sie versprechen. Ich bin ein sehr heller Typ, deshalb hat es etwas gedauert bis die Wirkung eingetreten ist, aber mit dem Ergebnis bin ich sehr zufrieden.
11 juni 2025
Omdöme utan inbjudan
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