AJ Bell Dodl Omdömen 

588
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Great product for 1st timers, however if you know what you want to invest in, it is quite limited. Treat this as a stepping stone between a nutmeg/monzo style "Medium risk" pot and actual investing. M... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The app is very easy to manage and give you the correct amount of information you need. Compared to other apps AJ bell dodl is better for beginners. The layout is simple and easy to understand... Se mer

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Betygsatt 5 av 5 stjärnor

Super easy to sort out any issues using the in-app chat. Even the bot actually talks sense and is sophisticated enough to guide you in the right direction, which is a refreshing change. It’s easy to c... Se mer

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Betygsatt 5 av 5 stjärnor

As someone who’s only at the beginning of a journey, even using ISA let alone stocks and shares, I have found AJ Bell’s Dodl app accessible and helpful. It explains everything and allows you to see ex... Se mer

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Företagsinformation

  1. Investeringstjänst

Om AJ Bell Dodl

Skrivet av företaget

AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.

  • ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
  • ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
  • ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
  • ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
  • ✅ Start from just £25/month.
  • ✅ Invest your way – choose funds, themed options, or UK & US shares.
  • ✅ Friendly in-app support when you need it.

Open an account in minutes, or transfer over an existing one for free.

🔗 Find out more on the
🌐 Dodl website

Download the app:

*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

588 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(588)

132 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Responders were very helpful and…

Responders were very helpful and efficient putting me onto the right people for help.

Problem resolved smoothly with the great help given and a very easy phone call to make.

Thank you again for the help.

26 mars 2026
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning Maxwell

Thank you for leaving us a review! We're really pleased to hear that our team were so helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good afternoon Lydia

Thank you for leaving us a review! We're delighted to hear that you've had a positive experience with us.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Clear instructions

Bethany was helpful and very clear in responding to my queries. It was also very quick and I understand what I need to do.

21 mars 2026
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Svar från AJ Bell Dodl

Good morning

Thank you for leaving us a review! We’re really pleased to hear that Bethany was so helpful and clear when responding to your queries. We'll be sure to pass your kind words on to her.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Asked for assistance with a special…

Asked for assistance with a special offer and within an hour in a hour all was resolved.

20 mars 2026
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Svar från AJ Bell Dodl

Good afternoon Samuel

Thank you for leaving us a review! We’re really pleased to hear that our team were able to resolve your query so quickly.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Great response and easy communication

Great response and easy communication. Always ready to answer any questions I have. Thank you

18 mars 2026
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Svar från AJ Bell Dodl

Good morning Aura

Thank you for leaving us a review! We’re really pleased to hear that you've found our communication clear and straightforward.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning Eamon

Thank you for leaving us a review! We’re really pleased to hear that Samuel was so helpful. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Swift response

Had a swift response

17 mars 2026
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Svar från AJ Bell Dodl

Good afternoon John

Thank you for leaving us a review! We’re really pleased to hear that you received such a prompt response from our team.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 3 av 5 stjärnor

Poor information online

I’m trying to help my grandchildren set up LISAs. Dodl appears to have lower charges than most………. together with less information (which can of course be gleaned elsewhere). However other reviewers say it has far fewer investments to choose from. So what can you choose? For the life of me I can’t find any info online. I don’t want to download the app since it’s not for my use. How does one find out? For instance, does it offer Investment Trusts, like say City of London IT or Murray International? There’s no way I’ll suggest my ‘green’ grandchildren buy a pig in a poke!

I see below that A J Bell Dodl requires more information. I just want to know what shares my grandchildren could invest in, since dodl doesn’t offer the full range of investments that AJ Bell offers.I couldn’t find a link on the website. I’m sorry if that wasn’t clear from my original review. I’m still waiting.

James from DODL has now contacted me, very helpful and sent me a link by email. It wouldn’t work on my iPad but did on my iPhone.So I’m now better informed. So I’ve updated the 1 star to 3 stars, but it’s a pity the information wasn’t easily available in the first place. Thank you, James.

15 mars 2026
Omdöme utan inbjudan
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning Muriel

Thank you for leaving us a review. We’re sorry to hear that you haven’t had a positive experience with us and that you’ve struggled to find the information you needed.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 1 av 5 stjärnor

I contacted Dodl ro find out if my…

I contacted Dodl ro find out if my money would be protected by FSCS but they pointed me to their website and their pdf which says its FSCS guarantee protection. But i checked on FSCS website it clearly says your money is NOT protected.
How can they advertise that it's FSCS protected? Watch out, always check officially. I won't put my money with Dodl.

12 mars 2026
Omdöme utan inbjudan
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good afternoon

Thank you for leaving us a review. I’m sorry to hear about the confusion you experienced when checking the FSCS information for Dodl.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Responded when I need it the most to…

Responded when I need it the most to complete a form

9 mars 2026
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning Mary

Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

James was amazing

James was amazing, very informative, knowledgable and helpful.

7 mars 2026
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Svar från AJ Bell Dodl

Good morning Philip

Thank you for leaving us a review! We’re really pleased to hear that James was so informative, knowledgeable and helpful. We’ll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Samuel was very helpful and responsive

Samuel was very helpful and responsive, my query was solved in a timely manner. Thank you Samuel!

5 mars 2026
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Svar från AJ Bell Dodl

Good morning Giuseppe

Thank you for leaving us a review! We’re really pleased to hear that Samuel was helpful and responsive, and that your query was resolved promptly. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

It feels so easy to invest and they’re…

It feels so easy to invest and they’re very open about what’s in their funds and you can track each individual stock in the fund. Customer service is great and they get back to you very quickly.

2 mars 2026
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Svar från AJ Bell Dodl

Good morning Shaun

Thank you for leaving us a review! We’re really pleased to hear that you find investing straightforward with us, and that the transparency around our funds and underlying holdings has been helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning

Thank you for leaving us a review! We're really pleased to hear that you find the platform easy to use and our team helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 1 av 5 stjärnor

Dodl LISA transfer too slow and no one helps!

I initiated a cash LISA transfer to Dodl on 12th Feb this year. Dodl only acknowledged that they are on this case on 18th Feb. Then my old provided emailed me saying transfer is completed on 23rd Feb, only the money showing no where, not on old provider any more and neither on Dodl. Then after a whole day, it finally appears on Dodl app. However, till now (evening of 26th Feb), I can not invest this fund and Dodl still gives me a "not yet" message saying I need to transfer LISA to use LISA on Dodl..... Messaged some help on the app and someone saying they will chase the team but still no reply after a whole day. I would not recommend Dodl to anyone and remember the account fee is 0.15% without cap!

12 februari 2026
Omdöme utan inbjudan
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning

Thank you for taking the time to share this. I’m sorry for the frustration you’ve experienced with your LISA transfer and the delay in being able to invest.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Samuel was really helpful and…

Samuel was really helpful and informative!

I really appreciate Dodl having real people who can help quickly and effortlessly with any of my issues.

Thanks again Samuel!

24 februari 2026
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning Oliver

Thank you for taking the time to leave us a review! We’re delighted to hear that Samuel was so helpful and informative. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 4 av 5 stjärnor

Five stars for the swift intervention.…

Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first port of call and it couldn't answer what turned out to be an extremely simple question that must have been asked a thousand times or more. So I don't think James and his real human colleagues will be losing their jobs any time soon :-)

24 februari 2026
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Svar från AJ Bell Dodl

Good afternoon Martin

Thank you for leaving us a review! It’s great to hear that you had a positive experience with our team and that James was able to answer your question so quickly.

I’ll make sure your feedback about our chatbot is passed on to the relevant team so they can look into this further.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Fast and great support

Fast and great support.
Never had any issues.
Simple app with a good choice of funds.
It is not sophisticated/complex and does not have a Web page to make transactions, which is the only aspect I don't like.

21 februari 2026
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good morning

Thank you for taking the time to leave us a review! We’re really pleased to hear that you’ve had fast and reliable support from us, and that you find the app simple to use with a good choice of funds.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Swift response

Swift response

19 februari 2026
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Svar från AJ Bell Dodl

Good morning

Thank you for leaving us a review! We're thrilled to hear that our team responded so quickly.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Betygsatt 5 av 5 stjärnor

Bot could not handle my queries - a human did!

Bot could not handle my queries but Samuel read my query and quickly confirmed what I needed to know.

19 februari 2025
Logotyp för AJ Bell Dodl

Svar från AJ Bell Dodl

Good afternoon Carl

We appreciate your feedback! We're happy to hear that Samuel was able to provide the assistance you needed. We'll be sure to pass your kind comments on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

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