I recieved a quote on a comparison site and called Doddle to discuss it further. I spoke to Theo today who was very professional, patient and down to earth. Theo provided outstanding customer service... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a really positive experience over the phone. Shameer Ansari was friendly, helpful and easy to talk to, making the whole conversation feel natural and comfortable rather than rushed or scripted.... Se mer
I had a great experience with this company. Rosh was really helpful and professional over the phone, taking the time to explain everything clearly and find me a great quote. The whole process was simp... Se mer
My experience dealing with Doddle insurance for the first time was great. Not only was the insurance cheap but Theo who dealt with me all the way from answering the phone to finally arranging cover w... Se mer
Företagsinformation
Skrivet av företaget
Motor insurance shouldn't have to be complicated... so we're here to make it straight-forward. We offer Car, Van, Taxi & Courier Cover with our staff are UK based so talking to us is a Doddle!
Kontaktuppgifter
1st Floor 94 - 102 High street, TW12 1NY, Hampton Hill, Storbritannien
- 0330 124 5772
- sales@doddlecover.com
- doddlecover.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Refund not received ..... 17 days after cancellation!
I had to cancel a policy. 17 days later, on checking my account, no refund! I called Doddle Cover after an auto-reply email notified me that this particular method of communication was taking a along time to process and that I would be better off calling them. Unfortunately, there is always a long long delay to speak to any anyone - be prepared for this - so I called to check of its whereabouts. When I eventually got through, I received no apology or explanation on behalf of the company, apart from there was a delay in the payment; some delay! Of particular note, the representative had not spoken to anyone to confirm this, so I wonder what would have happened if I had not noticed this discrepancy on my account!
Further to the reply from Doddle below, when I received my refund, it was, unbelievably, £50 less than we had paid! I then had to waste another hour of my time waiting to speak to someone to discuss the discrepancy! Let's see what happens next week as apparently there are no managers at the weekend and the refund department is not open!
7 september 2026
Omdöme utan inbjudan
Svar från Doddle Cover
Hi Martin,
We’re really sorry for the delay in processing your refund and for the difficulty you experienced contacting us. This was an error on our part and we completely understand your concern that it was only identified after you contacted us. As a safeguard we do reconcile accounts monthly so this would have been picked up there but we acknowledge this is far too long to wait for a refund.
Again we can only apologise and we hope you think about giving us another try to do better in the future.
The doddle cover team
The best service today by ABIR (…
The best service today by ABIR ( profesional manner , quick )
5 september 2026
Omdöme utan inbjudan
Olly was very helpful person and he was…
Olly was very helpful person and he was help me step by step I was so comfortable with him when he was speaking with him
2 september 2026
Best service ever
4 september 2026
Really happy with the service I…
Really happy with the service I received, especially from Steph. She was really helpful, friendly and easy to deal with, and made everything nice and straightforward. Couldn’t ask for much more from the customer service.
3 september 2026
Omdöme utan inbjudan
Service was very great.
Service was very great.. everything was made so easy and stress free. Kish was very helpful. Thank you
3 september 2026
The staff was very helpful (Graham)
The staff was very helpful (Graham). Seamless service
3 september 2026
A good auto insurer with excellent…
A good auto insurer with excellent customer service.
Good value for money and no frills. They do what they say.
2 september 2026
First time experience
First time experience, very easy to deal with, fast and helpful. Ross was great, he sorted my insurance out accurately and promptly, praise him for great customer service. 10/10
1 september 2026
insured again was easy
1 september 2026
Good customer service and whenever i…
Good customer service and whenever i call they are so patient to reply for our all questions …
24 augusti 2026
When l call once all my requirements…
When l call once all my requirements done in minutes and my car cover done.
22 augusti 2026
Verry good service
21 augusti 2026
Doddle cover and Steph
Doddle cover and Steph, were both professional and helpful, query resolved within 5 mins, great company to deal with and even better staff, 5🌟🌟🌟🌟🌟from me, Thankyou..
28 augusti 2026
Omdöme utan inbjudan
Purely just Liam on the phone class…
Purely just Liam on the phone class bloke sorted what I needed straight away
27 augusti 2026
Omdöme utan inbjudan
Amazing customer service from Amirah
Amazing customer service from Amirah, very kind and helpful and solved all queries with professionalism and great communication.
26 augusti 2026
Omdöme utan inbjudan
Easy from start to finish!
Graham kept it easy from start to finish, great knowledge on modified cars, excellent customer service. Definitely recommend.
22 augusti 2026
do not trust or go with this company
do not trust or go with this company. Quote was 1600 online called and it went up to 3000. Disgraceful
25 augusti 2026
Omdöme utan inbjudan
Svar från Doddle Cover
Hi Jesse,
Thank you for your feedback and we're sorry to hear you weren't happy with our service. All our prices online are guaranteed as long as you the details you enter are correct. Unfortunately a number of changes were required to ensure your details were correct. As a result we could not offer you the same price.
We wish you all the best and hope you think about using us in the future.
Thanks,
The doddle cover team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.