the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Se mer
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This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Se mer
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Se mer
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Företagsinformation
Skrivet av företaget
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktuppgifter
4,0
Bra
291 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andy took care of my problem right away.
25 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We’re glad to hear that Andy was able to resolve your issue right away.
It says it is free until you actually…
It says it is free until you actually try to use it. I tried the trial and it did not convert my pdf to a document. Disappointed....
24 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
Our service offers a trial that provides access to all features during the trial period, after which it renews into a subscription unless canceled. We understand how this may have been frustrating, especially if the conversion did not meet your expectations.
If you’re open to it, we’d be happy to take a closer look at the file you tried to convert and see how we can help improve the result. Please feel free to reach out to our support team—we’re here to assist.
Document genius is a helpful service!
22 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your kind feedback! We’re glad to hear you found DocumentGenius helpful.
Worked great
23 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We’re glad to hear everything worked great.
great and easy to use
23 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We’re glad to hear you found the service great and easy to use.
Svar från Documentgenius
Thank you for your feedback! We’re glad to hear you found the pre-filled features super easy to use.
I was asked to help someone with a…
I was asked to help someone with a problem with a tenant who hasn't paid their rent since November, 2025. It was very easy to find the Eviction Notice and fill it out. I highly recommend this site if you ever have that issue.
22 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your thoughtful feedback! We’re glad to hear it was easy to find and complete the eviction notice when you needed it.
We appreciate your recommendation and are here if you ever need assistance again.
Easy and Awesome
23 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We’re glad to hear you found the experience easy and awesome.
This company has been charging my…
This company has been charging my credit since Aug 2025. I had signed up with Mama bear legal forms. I have no idea how this company got hold of my credit card details and started charging me. I cant find any accounts online with you. I will be disputing all charges. Beware! They are a scam!
22 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
We take concerns like this very seriously. Please note that we do not have access to or store credit card information outside of accounts created through our secure checkout process, and charges would only occur if a subscription was created using your payment details.
It’s possible the charge may be associated with a different email address or a related service. We’re currently unable to locate your account based on the information provided.
To help us investigate further, please reach out to our support team at support@documentgenius.com and we’ll review this right away and assist you in resolving the issue.
LEGIT!!!
LEGIT!!!! They offered a free trial, I used it but decided at this time didn't need additional help, so I cancelled. I will definitely use them again though
22 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you had a smooth experience with the free trial and cancellation. We appreciate your support and look forward to assisting you again in the future!
Fast & great
Santiago made everything easy and solved my problem. Thank you Santiago!!!
20 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your kind words! We're glad to hear Santiago made everything easy and resolved your issue. We truly appreciate your feedback!
The templae was very easy to understand…
The template was very easy to manage and it was created in a professional way.
10 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found the template easy to use and professionally created. We truly appreciate your support!
Andy was professional and quick about…
Andy was professional and quick about finding a solution to my concerns
18 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear Andy was professional and quick in resolving your concerns. We truly appreciate your support!
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found it easy to use!
It doesn't save everything you put into…
It doesn't save everything you put into the document.
17 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
If your information isn’t saving properly, it may be due to a session timeout or an issue with the browser. We recommend saving your progress periodically and ensuring you’re using an updated browser.
If the issue persists, please reach out to our support team so we can take a closer look and assist you further.
Ease of use multiple documents to…
Ease of use multiple documents to choose from
16 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found the platform easy to use and appreciated the variety of documents available.
The ease of signing up was easy
The ease of signing up was easy, the document downloading not so easy for a senior with minimal experience with downloading documents. The ease to cancel not so easy BUT the chatting with Mai or Mia(sorry forgot how to spell name) was efficient and enough to help with cancellation.
16 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We're glad to hear the sign-up process was easy and that our support team was able to assist you efficiently with your cancellation.
We appreciate your comments regarding the document download and cancellation experience, and we’ll use this to improve and make things more user-friendly.
Could not find compressed file easily…
Could not find compressed file easily and once I did it only went from 18 mb to 17mb. Possible user error but not a great experiance
16 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating that can be. In some cases, the reduction in file size may be minimal depending on the original file content and compression settings.
If you’d like, our support team can help guide you through the process to achieve better results. We appreciate your input and will continue working to improve the experience.
I received a refund hassle-free
I received a refund hassle-free. Thank you Andy, for your exceptional customer service!
16 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found the platform easy to use and appreciated the wide selection of documents available.
I like how I could just answer…
I like how I could just answer questions and the document was written for me, but I don’t like how I couldn’t alter the document at all after the fact. For example: the document ended up being 3 pages simply because one of the signature lines didn’t fit, I was hoping to make it so the document was two pages or move all the signatures to the third page.
15 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found the guided questionnaire helpful in creating your document.
We understand your concern regarding post-download editing and formatting. Depending on the file format selected, some documents may have limited flexibility once generated. We recommend downloading the document in an editable format (such as Word) so you can adjust layout elements like signature placement and page length as needed.
We appreciate your input and will continue working to improve flexibility for our users.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.