Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Did not receive a jacket hanger with my shipment. I let customer service know and they did not propose a solution. I have shopped with dobell numerous times and always received a hanger, and this time... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Se mer

Företaget har svarat

Företagsinformation

  1. Herrkläder
  2. Klädbutik

Skrivet av företaget

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning Svetlana,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Purchasing on line through Dobell.com…

Purchasing on line through Dobell.com was a pleasant experience to say the least!
Accessed there web site to see they're extensive selection of quality British clothing
I chose a tweed sports jacket in a size I thought I'd fit into.
The Jacket was delivered within less than a week and upon it arrival I realized I've gained some weight and the jacket was more than a bit snug. The Jacket had arrived along with simple instructions how to exchange and or return items purchased from Dobell.
The replacement jacket (in next size Larger) arrive within the week
A pleasant experience to say the least
A true five star rating with I rarely find buying on line

6 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning Bryan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

I was looking for a specific jacket

I was looking for a specific jacket. You guys had exactly what I was looking for. The styling is really classic. I’ll definitely buy more from you.

4 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning Tom,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Good merchandise

Good merchandise; good website; good quality; good prices; fast delivery

3 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Nice coat

Nice coat! Very fast shipping.

2 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Very good quality product

Very good quality product. Good fit. Rapid delivery

2 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Good looking and comfy

Easy, fast and a great fit. It’s very comfortable and good looking

25 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Shipping Fee for Refund.

I had to pay for shipping for it to come and pay again for shipping for a refund.

25 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Kimberly,

Thanks for taking the time to leave your review, we do not currently supply free returns in the US, we are a UK based company and already contribute 50% of the shipping charges from us to US customers.

As we continue to grow the brand in US, we have a view to opening up a warehouse in US, this will aid free shipping and returns in which you have come to expect locally but is just not sustainable at the moment.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Excellent quality for the price and…

Excellent quality for the price and smooth international shipping experience

2 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service, agents are clueless. When I placed the order it didn’t mention anywhere throughout payment process that the item is is not available at the time of order or preorder, otherwise wouldn’t have not placed the order.
Now on inquiry only through the email as there is no telephone no available for customer, agents are rude and clueless.
We are the customers and has every right to order or not, or to inquire. At the end of the day it’s customer who pays and you earn through them.
Please improve your efficiency of the company and improve the customer service agents professionalism.
Thank you,
Saleem Zaidi

29 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Dr Zaidi,

Thanks for taking the time to leave your review, sorry to see you have not received the experience you expected and I will look into this for you.

I can confirm these are new vests from a new supplier and have been on pre-sale since they where shipped, we expect to receive them this week.

On the product page in red righting, just below the size selection it states these items are on pre-sale and your order will be shipped once items come into stock. Also next to each size out of stock it states the week commencing when we would expect to ship your order.

Looking at your communication with our CS team I can see the above has been communicated with you already and can't see any evidence of rudeness but apologise if you feel otherwise.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

It was here in great time

It was here in great time. We loved it but had to return due to it being too small

1 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

great suit and great customer service

great suit and great customer service. more to be ordered shortly

1 december 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Fast shipping and the quality was…

Fast shipping and the quality was amazing.

30 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great product fast delivery

Great product fast delivery

30 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Dobell has great suits at very…

Dobell has great suits at very reasonable prices. I have 10 suits from this company, the cut of their suits fit me perfectly. All I have to do is get the pants hemmed. The quality and durability of the suits are second to none. I always look forward to their new seasonal styles.

29 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning DAvid,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning Brain,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Easy ordering

Easy ordering, merchandise as expected, good value, quick ship with updates along the way through day of delivery.

26 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Maurine,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

I will be ordering from Dobell again

I will be ordering from Dobell again. The shipping was very prompt with notifications at every step of the process. The tweed jacket is very high quality with an excellent fit.

25 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Alex,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning Marik,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Paid $40 for 1-2 day delivery and…

Paid $40 for 1-2 day delivery and package didn't c9me until end of day 3. Customer service is non-existant

25 november 2024
Logotyp för Dobell

Svar från Dobell

Good morning Ron,

Thanks for taking the time to leave your review, sorry to see your delivery was a day late, I have now refunded you this.

Customer Service can be reached at info@dobell.com and I have taken a look and can see you had communications with the team.

All the best
Dave
Customer Services, Operations & Logistics Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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