Delivery service was fair a day behind. But I'm not complaining, this is my second drone first one came from best Buy with awesome warranty coverage. You couldn't anywhere else but it was pretty exp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DJI shipped my Avata 360 with RC2 and fly more package quick and now I am reading up and will have the Maiden flight sometime tomorrow. I think the 360 degree view will be great to chase model airc... Se mer
Företaget har svarat
My overall experience purchasing from Djiusa has been fantastic. The shipping was incredibly fast, and they were very helpful if I had any questions. I genuinely hope that everything gets resolved wit... Se mer
The site was extremely easy to navigate. The products listed were accompanied with a detailed description. I also like the fact that the accessories for each item were shown below. I bought this fo... Se mer
Företagsinformation
Skrivet av företaget
For over 15 years, our heart has beat in the bustling streets of Mong Kok, Hong Kong. What began as a passion for photography grew into a family of over 600, dedicated to empowering creators with the finest imaging tools. We didn't just sell cameras; we fueled dreams, one click at a time. It was this shared commitment to precision and storytelling that drew us to DJI. We didn't just see cutting-edge technology; we saw a kindred spirit. That's why we're proud to have served as an authorized DJI partner in the U.S. for over two years, bringing this shared vision directly to you. To ensure you get the genuine DJI gear you need without delay, we've built a home for our operations in California. From this hub, your order is shipped via UPS Second Day Air, guaranteeing it arrives at your door swiftly and securely. And for your peace of mind, nearly every product is in stock and ready to ship the moment you need it.
Kontaktuppgifter
UNIT 2508A 25/F BANK OF AMERICA TOWER 12 HARCOURT RD CENTRAL HONG KONG, Hong Kong, Hong Kong
- +1 833 962 9226
- service@djiusa.com
- djiusa.com
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
I am ordering my 1st drone, and have had many questions. The team has helped me solve all questions. I know more will come and I trust the team here has my back.
My overall experience purchasing from…
My overall experience purchasing from Djiusa has been fantastic. The shipping was incredibly fast, and they were very helpful if I had any questions. I genuinely hope that everything gets resolved with the FCC, and that DJI products don’t get banned in the USA because nothing comes close to their quality.
DJI.. great service, support , and they manufactured the best drones
DJI shipped my Avata 360 with RC2 and fly more package quick and now I am reading up and will have the Maiden flight sometime tomorrow. I think the 360 degree view will be great to chase model aircraft at my r/c club.
DJI designs awesome drones for both consumers and industry. Hopefully the USA Feds will realize there is nothing nefarious about them and they are just drone nerds designing and manufacturing drones for nerds. Even though we come from different countries with different backgrounds we have one thing in common. We like building, configuring, and flying drones. If you want to get into the hobby I would highly recommend a DJI

Svar från Djiusa
Great quick experience online!!
Easy order
Easy order, great price! Product was at the top of my list, so it was a no brainer for me.
Great purchasing experience
Great purchasing experience. Exceptional website that is informative and educational for a first-time drone buyer. Well done!

Svar från Djiusa

Svar från Djiusa
This company is a fraud
This company is a fraud. I “registered” for the Avata 360 release to get a guaranteed purchase link. I received my email and on the day of release I followed the link. Release was 8am and at 8:03, the motion fly more kit was in my cart and I was linking my PayPal to pay, then the item was removed from my cart an listed as not available. Well, according to the email, if this happened I could contact CS for personal direct link within 48hrs. So I looked for the number to call them. What better place to find the number than on their website? Well, I called the number 1-833-962-9226. Wait what? It’s a Verizon cell phone with no voicemail set up? Yep that’s right. After finding another number to get through I land on their generic switchboard, it doesn’t even say welcome to DJI USA. I get a rep on the phone and he tells me they never had the fly more kits available. He said they may be in within 3 weeks. Funny because the original reservation link said it would take 3 weeks to arrive anyway. That led me to think they were drop shipping everything from china anyway. And if that’s the case, why not have the fly more combo purchase link available now, if it’s not shipping till then anyway? I purchased one from eBay that is arriving in 3 days from South Korea. So this company not only made empty promises, but has a non working cell phone listed as their main number, they are also removing every negative comment on their Facebook page. Look under any post, it will show a total number of comments, like 8 comments until you click the post and open it and you see only 2 comments there.. or none. Because they have all been deleted.. hmm wonder why. Too bad they can’t delete the negative reviews! Do not buy from this “company” you have been warned!

Svar från Djiusa
Just got my drone
Just got my mini pro 5 today and the experience was great. Not only did I get a quality product that delivered everything it advertised, but the process of purchasing it was great too. The product came quick and arrived safely. I will definitely be purchasing from them again. 
Just purchased Mini 5 Pro
Just received my new Mini 5 Pro. DJI’s service is top notch thus far. Set up is easy and straightforward, can’t wait to get it in the air!
The site was extremely easy to…
The site was extremely easy to navigate. The products listed were accompanied with a detailed description. I also like the fact that the accessories for each item were shown below. I bought this for my boyfriend so he could take his YouTube channel to the next level.
DJI Mini 5 Pro drone
I ordered a DJI Mini 5 Pro drone. With DJI drones being added to the FCC "covered list" they've gotten harder to find and I shopped around. I hadn't heard of DJI USA before so I was a little skeptical. Did my homework and they seemed reputable. I ordered my drone, and five days later I had it on its maiden flight. Fast 2-day air shipping, everything arrived in perfect condition.
Fastest shipping of anyone I have ever…
Fastest shipping of anyone I have ever done business with. I just bought my 4th drone.
Djiusa was great company to order my…
Djiusa was great company to order my flip through. They did everything as promised. Email confirmation, 2 day shipping. I will purchase my next drone through them.
Detta är Trustpilot
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