Divinesong Omdömen 

593
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything about the first cut was quality. I don't hear anything that would possibly lead someone to believe that my song is an AI quickie. I'm not a technician or an artist but l have always been a... Se mer

Betygsatt 4 av 5 stjärnor

I ordered this they said I had insuffient funds. Yet it did go thru. But being it said insuffient funds I got no download button to get it. So I requested a refund. Cause they took $38.95 from my card... Se mer

Betygsatt 5 av 5 stjärnor

This was amazing, i wrote up a script and they turned it into magic, it was so beautifully put together, the music, lyrics and vocals were all on point. It literally brought tears to my eyes, so i can... Se mer

Betygsatt 4 av 5 stjärnor

I purchased 2 songs. They were amazing at making changes - very receptive and accommodating. The songs came out beautifully! I will say I was very disappointed that they did not provide a downloada... Se mer


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

593 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 17 % av sina negativa omdömen

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4,2

Alla omdömen

(593)

593 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

So disappointed

So disappointed. I chose the wrong genre and had paid for edits. Had actually paid aud$300, which is a lot (it said it was aud, but was clearly usd when I ordered). I requested a change of genre and was told that was possible, but have not heard back since! I have emailed numerous times as really needed the final product for a 50th Wedding Anniversay which came & went. Have requested a full refund and have still not had a reply of any kind and it's been another two weeks.
Very very disappointed and can not warn you more to not go ahead and purchase.
A reminder to not get caught up in a moment where you think people are honest.
THIS IS OBVIOUSLY A SCAM.
I WILL BE REPORTING TO MY BANK.

12 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Divine Song is a scam, do NOT use them!

This has been a terrible experience. I paid $150 for this piece of crap song. I gave Divine Song an abundance of information to make a detailed very personal, song but when I received the song I could tell it was AI written. Some of the information in the song was incorrect and the rest of the lyrics were generic. I reached out to them to let them know that the lyrics were wrong, but I did not receive a response. This was for my 30th Anniversary so as you can imagine I was completely disappointed and very upset that I waisted my hard earned money. Divine Song is a scam, do NOT use them.

16 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

OPEN INVESTIGATION

This was the WORST EXPERIENCE I HAVE EVER HAD!!!!!! Paid money for a song they promised would be delivered by Father’s Day, that never happened. They send automated emails out stating they will get back to you in 24-48 hours again NOT HAPPENING!!!!!
They are ripping people off .
I unfortunately did not read the 1 star reviews prior to placing and order.
I HAVE ASKED FOR A REFUND AND THEY STOPPED COMMUNICATING. I let them know I would be reporting their FRAUDULENT BUSINESS IF I DID NOT HEAR FROM THEM.
I DID REPORT THEM AND THERE IS AN INVESTIGATION GOING ON.
I hope anyone who has been SCAMMED BY DIVINE SONG CONTACT THE CREDIT CARD COMPANY AND REPORT THERE FRAUDULENTLY ACTIVITY!!!
Just so everyone knows this was a legitimate purchase my order number 44480

UPDATE: My money has been refunded through the credit card investigation.
The company was charged for the dispute and contacted me asking me to reverse the dispute because it would cost them additional money if the lost.

I SUGGEST IF YOU DID NIT RECEIVE YOUR SONG LIKE I DID NOT, YOU DISPUTE THE CHARGE AND GET YOUR MONEY BACK!!!

13 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Song!!

The custom song was done quickly and perfectly! Worth every penny! The artist is so talented and the lyrics are perfectly matched to the music. I love this so much!! I’m thinking of doing a song for my bonus children! 😍😍

23 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good and Bad

The song itself was perfect. The problem is two-fold. The customer service if there is an issue. It is horrible. I paid for the karaoke versions, but the song that's on the karaoke versions is not mine, it's someone elses! I sent email after email after online request and cannot get a reply. I also wanted to be able to sign into my account, and the links are invalid. Again, no response and it's been a week on both items when they say they'll respond within 24-48 hours or sooner and they have no phone to contact anyone. Very frustrating!! Emails have been sent numerous times and no replies, updates, or corrections!

14 juni 2026
Omdöme utan inbjudan
Logotyp för Divinesong

Svar från Divinesong

Hi Ray, please send us an email. We might have sent you the wrong link. We will take care of it for you ASAP =) - Jackie Grace

Betygsatt 5 av 5 stjärnor

This was an amazing gift.I loved…

This was an amazing gift.I loved everything about it and cried all the was through from beginning to end. I first thought it was more than I could afford. But it is worth every penny. An Amazing tribute even better than i expected!

23 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

CAN NOT BE DOWNLOADED TO DEVICES!!!!!!

I paid $203 for my custom song. I was happy with the actual song but you CANNOT download it to your phones. You are only provided a share link you can send out. Contacted support and they said they don’t provide a file that makes it downloadable but said they would like to share it on YouTube!!! What??? You won’t make it for me to download and keep forever but you want to share it with the world. If you decide to get a song I would advise recording it with another phone. My fear is if the company goes under the share link may no longer open and play. Wish I had known it not “really my song”
That’s a lot of money and a special moment only to find out you can’t download any of it.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Second song

Second song, 1st purchase was PERFECT right from the get-go (daughter). Second one to Step Dad (Father’s Day) came good, I made 3 edits (1 verse, 1 chorus, 3rd verse)…. Each two word edits, staying with the ryme…. Came back in 24 hours “Freaking PERFECT”, made the song, made the memory, first time seeing tears from this dad. Best Fathers Day ever !!!! Thank you (Again), Devine Song. Worth every penny - two hits , two home runs 🩷.

21 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

this production of a song for my…

this production of a song for my husband on Father's day could not have been more perfect. He loves it !!! I love it! the melody, words, how it was perfectly put together. unbelievable wonderful surprise that turned out as good as it did. i recommend this service highly.

21 juni 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered a song for Father’s Day 3…

I ordered a song for Father’s Day 3 days before. I paid $300 to get it fast and also paid for rewrites to be safe. I got the song pretty fast but it was clearly AI written and they got so much wrong and it wasn’t good at all. Lucky I got rewrites right? No it’s been so slow, the second version was even worse than the first. Then finally you could tell a person actually jumped in and wrote something decent but they only sent me the lyrics not the actual song. So now it’s almost the end of Father’s Day and I don’t have a song, hundreds of dollars out of pocket. It’s only worth doing this if you have weeks in advance to work with. Also you better pay for the rewrites because the first version is likely computer generated and you will need rewrites and they will need time for an actual human to get it right. I’m very sad this didn’t work out as I had high hopes.

21 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Our 50th Anniversary Tribute

For our 50th anniversary, I wanted a really heartfelt, personalized gift for my greatest supporter, my husband.
Divinesong took my ideas from our 50 years together, and Divinesong made the most beautiful and poignant song I've ever heard.
I couldn't wait for our anniversary; I had to let him listen the day I received the link. Lennie was so moved, he shared it with our sons and his brother that same day.
Divinesong drew artwork for our song. The the first rendition wasn't "us", so they revised it using a photo from our wedding. That was better, but still "not quite" there.
I decided I wasn't a CD with slightly altered artwork; they had the perfect background within an hour. Now, I love the song and the artwork. We love this perfect way to mark our big milestone!

20 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BEWARE OF THS COMPANY

BEWARE OF THS COMPANY!

I ordered a DivineSong song on IG. My first mistake. DivineSong was offering a Father's Day promotion. I thought it'd be a great gift. Second mistake. I will not have this song by Father's Day. Why offer a Father's Day promotion when there is no possibility of receiving the song by Father's Day?

I did not receive a confirmation for my order. I did not receive an order number. I have emailed DivineSong several times. Each time, I receive the same automated email response:

Hi there, Thank you for reaching out to us! We've received your message and wanted to let you know that a member of our team will be reviewing it shortly. You can expect a personal response within 24 to 48 hours. If your request is time-sensitive, please don't hesitate to reply to this email and let us know — we'll do our best to prioritize it. We appreciate your patience!
Warmly,
Brenda Moore
DivineSong Support

No one from DivineSong Support has contacted me. It has been more than 48 hours.

On their website:
We're Here to Help
Have a question about your order? Need help tracking your song? Just want to say hello? Our friendly team is ready to assist you.
We typically respond within 1-2 business days, but often much sooner!

In summary, I placed an order through DivineSong on Instagram and have received absolutely no order confirmation, receipt, tracking information, or order number. This lack of communication is unacceptable and raises serious concerns regarding the legitimacy of this company. I expected a prompt response with proof of my order and its status. I followed up with proof of charges from my credit card: $99, $89, and $44.99. No reply.

13 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Serious delays and poor quality

Serious delays from receiving the song. I wasn’t unable to give it to my spouse for Valentine’s Day. Weeks later there were still issues. Poor sound quality. Edits were obvious in song and sounded terrible. Paid for Spotify publishing (only reason I used this company) and over 4 months later… still nothings. Terrible customer service. Takes weeks to respond at times. Karaoke version of the songs were garbage. Poor sound quality, timing was off. While experience has been a joke. Disappointed.

1 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

BEWARE OF DOUBLE BILLING

BEWARE OF DOUBLE BILLING. Love the song. Hate that I was billed twice for the same song. I have brought it to the attention of this company and after 6 days, no response other than I would hear from them in 48 hours. No answer after six days. Maybe their clock doesn't work?

8 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worth every penny

Worth every penny. I immediately teared up. Beautiful lyrics that surprised me with the message. It expressed my feelings in an even more meaningful way than I realized. Thank you!

17 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A most precious birthday gift

My daughter and son had a song written for my 75th birthday. The song was written and recorded beautifully apparently from a testimony my daughter sent to the company. I could not talk when it played as I was so full of emotion. This is definitely one of the most precious gifts I have ever received. I can’t wait to play it for my friends. Many thanks for your skill and care in preparing this song.

17 juni 2026
Omdöme utan inbjudan

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