Divano Furniture Omdömen 103

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Davino have unique quality designs. Purchased 140cm square dining table. It was everything as promised. Craftsmanship design and colour. Ordering was easy. Davino advised proposed delivery upon d... Se mer

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Betygsatt 5 av 5 stjärnor

Had a few questions before buying as it was an online purchase was worried as i hadn't seen the couch myself But was very informed and supported by the staff and they eased my concerns Deliver... Se mer

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Betygsatt 5 av 5 stjärnor

From order to delivery everything went smoothly. I needed chairs for my dining table, have searched everywhere and by chance found this business. Wasn't confident in buying on line, without seeing th... Se mer

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Betygsatt 5 av 5 stjärnor

Delivery was prompt and very professional. I was unsure of the colour on line but was pleasantly surprised and pleased when unpacked. Easy to install only having to screw on the feet. Very sturdy wel... Se mer

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Företagsinformation

  1. Möbelaffär
  2. Sovrumsmöbler
  3. Möbelmakare
  4. Möbeltillverkare
  5. Möbelgrossist
  6. Butik med vardagsrumsmöbler

Skrivet av företaget

Divano.com.au: Affordable Luxury Furniture Designed for Australian Living With over 20 years of experience in the furniture industry, Divano has become a trusted name in stylish, high-quality home furnishings across Australia. Based in Sydney, we proudly serve customers Australia-wide, delivering elegant, thoughtfully crafted pieces to homes from coast to coast. At Divano, we blend modern design, everyday comfort, and sustainable practices to create furniture that transforms your house into a home. Whether you're furnishing a cozy apartment, a spacious residence, or a commercial space, our wide selection—from sleek sofas and versatile TV units to serene bed frames and durable outdoor sets—caters to every need. We proudly cater to both individual customers and trade professionals, offering tailored solutions for interior designers, property stylists, and commercial projects. We’re committed to eco-conscious craftsmanship, affordable luxury, and personalized service. Our pieces are made to last, designed to impress, and priced to be accessible for every Australian space—residential or commercial. Trusted nationwide, Divano is your partner in elevating interiors with timeless, functional furniture. Experience the Divano difference—where quality meets lifestyle.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

103 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Prompt service

Prompt service, great product, delivered faster than I thought it would be. Great company!

26 november 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Maureen,

Thanks for your nice feedback on our product and service, it was our pleasure to serve you.

We hope to do business with you again in the future.

Kind Regards,
Divano Team

Betygsatt 5 av 5 stjärnor

I love this store

I love this store, if you’re looking for quality snd style this is the place to shop. I bought a beautiful leather sofa and love seat that was delivered as promised and by very professional deliver men who set up the furniture with care.
This lovely leather sofa and love seat also had masssge functions and one of the chairs lumbar stopped working. When I notified the owner of the store he sent a technician who fixed it right on the spot. Very pleased with their customer service.
An overall lovely experience. Highly recommend

14 november 2025
Omdöme utan inbjudan
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Camellia,

Thanks for your nice comment on our product and service, it was our pleasure to serve you.

Hope to do business with you again.

Kind Regards,
Divano Team

Betygsatt 5 av 5 stjärnor

Super solid and elegant

I love my new hall table. It's a lovely shade of pale whitewash. The timber is really solid and will last forever.

The table is the perfect size and the drawers are surprisingly large.

12 oktober 2025
Betygsatt 5 av 5 stjärnor

I have experienced good communication

I have experienced good communication. I was informed when to expect my delivery and the company's method of delivery in South Australia. Wh8ch has been useful for planning.

2 oktober 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Helen,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

Betygsatt 5 av 5 stjärnor

I purchased a queen bed from Divano

I purchased a queen bed from Divano. It was delivered promptly & on time. The delivery people were friendly & helpful. Bed is exactly what I wanted.

1 september 2025
Omdöme utan inbjudan
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Sharon,
Thank you for taking the time to leave us a review! We are so glad to hear that you had good experience with us and we would love to have you back soon. Stay safe

Betygsatt 5 av 5 stjärnor

Some of the best customer service I…

Some of the best customer service I have experienced of late. Divano went above & beyond for me & the product is great! Highly recommend, thank you team 😊

5 september 2025
Omdöme utan inbjudan
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Leanne,
Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon. Take care

Betygsatt 4 av 5 stjärnor

Delivery

Comununication and delivery was good. Happy to hold delivery for a few days when requested.

8 september 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Eric,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

Betygsatt 5 av 5 stjärnor

Customer service was excellent

Customer service was excellent. I had a small issue and Divano helped me sort it out with no fuss, thank you.

1 september 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Dear Dave,
Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon. Take care

Betygsatt 5 av 5 stjärnor
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Lorraine,
Thanks for sharing your rating with us and the community. Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Regards

Betygsatt 3 av 5 stjärnor

Product is as expected

Product is as expected, slightly uneven and wobbly legs that look cheaper than anticipated but main furniture and cushions happy with. Not great communication on delivery and no option to engage about accesss (steep drive) but fortunately had nice delivery driver who went beyond (we helped him).

28 augusti 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Sue,

Thank you for taking the time to share your feedback.

We’re glad to hear you’re happy with the main furniture and cushions. We’re sorry to learn the legs weren’t quite what you expected and that the delivery communication could have been better. Your comments are valuable and will help us improve both our product quality and service experience.

We truly appreciate your understanding and are pleased the delivery driver was able to assist you on the day.

If you need any further support, feel free to reach out.

Best regards,

Betygsatt 5 av 5 stjärnor

Good product right price

Good product right price

25 augusti 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Dear Peter,
Thank you for taking the time to leave us a review! We are so glad to hear that you had good experience with us and we would love to have you back soon. Stay safe

Betygsatt 5 av 5 stjärnor

The perfect tv console table

The perfect tv console table. Super fast delivery.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Tegan,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

Betygsatt 5 av 5 stjärnor

Prompt delivery and an excellent…

Prompt delivery and an excellent product. Very comfortable and would recommend it to anyone who has problems sleeping.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi John,
Thank you for taking the time to leave us a review! We are so glad to hear that you had good experience with us and we would love to have you back soon. Stay safe

Betygsatt 4 av 5 stjärnor

Only downside was not being informed my…

Only downside was not being informed my order was dispatched
Amazing that it arrived within 24 hours though

3 september 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Brooke,

Thank you for your feedback!

We’re glad to hear your order arrived so quickly — within 24 hours is a great result! Apologies for the lack of dispatch notification; we understand how important that communication is and will work on improving this going forward.

We appreciate your support and hope you enjoy your purchase!

Best regards,

Betygsatt 5 av 5 stjärnor

Loved my new chairs

Loved my new chairs. Beautiful quality and they arrived very quickly.

1 september 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Diane,
Thanks for sharing your rating with us and the community. Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Regards

Betygsatt 5 av 5 stjärnor

First time ordering and customer service was fantastic

First time ordering from Divano and honestly 10/10 for customer service.
I ordered the Marty console table and I’m so happy with it and shipping was really quick and affordable.
Other companies were charging double the price for shipping on the same product.
They updated me and were very prompt with replies which is what made me feel reassured.
I will definitely be ordering more from this company in the future without hesitation.

29 augusti 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Kascey,
Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon. Take care

Betygsatt 3 av 5 stjärnor

Website good, item ok, something wrong with admin

Website good, service good, item came quickly. The screen is ok - it is a nice screen, but badly painted, with pretty clumsy deliberarte 'scratching' to make the paint look 'vintage', and dirty marks all over it. Unfortunately, for some reason my credit card was charged a whole month later - when I'd already forgotten about it - which really stuffed up my budget. Something wrong in the admin department that gave me a nasty surprise

11 augusti 2025
Logotyp för Divano Furniture

Svar från Divano Furniture

Hi Nord,

Thank you for your feedback—we truly appreciate you taking the time to share your experience.

We’re glad to hear that you were happy with the website, service, and delivery speed. However, we're sorry to learn that the finish on the screen didn’t meet your expectations. The "vintage" look is intentionally designed with distressed detailing, but we understand this may not suit everyone’s taste, and we’ll be passing your comments on to our quality team for review.

We also sincerely apologise for the delayed credit card charge and any inconvenience this caused to your budgeting. This definitely isn’t the experience we aim to provide, and we’ll look into what went wrong with our payment processing to ensure it doesn’t happen again.

If there’s anything further we can do to assist or if you'd like to discuss this in more detail, please don’t hesitate to reach out.

Warm regards,

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