Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After searching for ages, I finally found the exact replacement parts on the Mobility Spares (Discount Spares) Website for my old attendant manual wheelchair. I needed to source 2 new tyres and inner... Se mer

Betygsatt 5 av 5 stjärnor

Received quick reply to e mail for part enquiry ordered part and posted on same day steering tiller boot for my older model vogue boot scooter Royal Mail 48 hr delivery

Betygsatt 4 av 5 stjärnor

Have to drop them one star as they did send me the wrong part but can't fault there customer service, emailed them last night at 7:30pm and there come right back within a few minuets, sending a new on... Se mer

Betygsatt 5 av 5 stjärnor

I was looking for a spare wheel for my friends scooter, I rang them and they sorted it out in minutes and was dispatched the same day . The service and delivery time was excellent and I received the... Se mer

4,7

Utmärkt

TrustScore 4.5 av 5

41 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(41)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Scooter part

I lost my part for my scooter with Royal mail, i rang discount scooter the chap was very kind and helpful,and sent me a replacement which arrived next day, i am now a customer from now on faultless service am now mobile

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top service

Richard was very knowledgeable and helpful. I needed a scooter part urgently, due to a pending holiday abroad. He quickly sourced the right part and ensured swift receipt. I couldn't have received a better service.

6 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company for spare parts !

I contacted Discount Scooters trying to find a spare part for my mobility scooter. I had tried other sites and no-one seemed to know the part number, let alone who might have the part I needed. However, THIS company helped me very quickly. I gave them some details and sent a photo of the part and they came back to me very quickly with the part number and how much it would cost me to buy it from them (through their supplier). I asked them to go ahead and order it for me and it arrived just a few days later. Really, I couldn't have asked for a better service. Richard, who helped me most with this, was outstanding. Excellent company !

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible customer service

The team have gone above and beyond for me when needing a new battery for my scooter. I ordered the wrong one and they were able to order the correct one and swap them over all within a short amount of time. I then needed a safety sticker to take the battery on a flight and they have also sourced this for me. I will use them again and would recommend to others.

15 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found Richard very helpful at Discount Scooters.

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had in stock. My query was late Saturday afternoon, posted first thing Monday, received first thing Wednesday morning. Correct item, and on the road again. Thank you Richard. I wholeheartedly recommend Discount Scooters.

5 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Above and Beyond for Mobility Scooter Parts! A Truly Independent and Customer-Focused Specialist.

I cannot recommend Discount Scooters highly enough! My experience with them, particularly concerning my Pride Apex scooter, has been nothing short of outstanding. As anyone with a Pride Apex knows, finding the right tyre size can be incredibly difficult, but the team here truly went above and beyond to get me the exact tyre I needed.
Their commitment to customer satisfaction shone through every step of the way. When it turned out my scooter also had a faulty bearing, they continued to provide exceptional support. I was so impressed that they split shipments to get me the crucial parts as quickly as possible, demonstrating their dedication to getting customers up and running as quickly as possible – a promise they genuinely deliver on.
Every interaction on the phone was a pleasure. The chaps I spoke with were always really nice and friendly, making a potentially stressful situation much easier to manage. This personal touch highlights that they don't forget you when we have supplied a product.
As an independent mobility specialist supplier, Discount Scooters truly exemplifies what it means to put the customer first. They pride themselves on quality affordable electric scooters and mobility scooters and other associated products, and my experience with their new, genuine replacement parts for my Pride Apex certainly confirms this.
It's clear why referrals from satisfied customers represent a large proportion of their sales – they absolutely do what it takes to make sure that everybody who buys from us is fully satisfied with our service and price. For anyone needing spare parts in the event of a breakdown, they really do stock and supply an amazing amount ready for dispatch.
If you have a mobility scooter, especially one with tricky parts like my Pride Apex, or are looking for a new one, do not hesitate to contact Discount Scooters.
They are truly a company that stands by its commitment to quality, affordability, and exceptional customer care. Thank you, Discount Scooters, for your incredible help!

2 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service. Ordered a replacement Pride mobility scooter seat on Sunday evening, received it early Tuesday morning. The DHL driver went beyond the bounds of a normal delivery in assistance. Would recommend these companies to anybody.

20 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

wheel swap

Wanted to swap wheels on a mobility scooter from solid to pneumatic, really helpful, they found the rights ones and had them delivered in a couple of days. Perfect fit. Great service

29 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

I had an amazing buying experience with this company.
They responded quickly to my stock enquiry - the online form was straightforward to complete.
I rang and paid for my items (2 batteries) and the guy I spoke to explained the process and gave me a realistic delivery date as they had to order from the manufacturer.
The batteries were sent tracked and were exactly the same as the original scooter batteries.
The price was keen too, what more can you want?
I’m so glad that I found this company online.

2 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, never heard of the company before but no problems ordering, bought arm rests for partners scooter.and was prepared for them not to fit, but fitted perfectly will definitely know where to go in future for any parts.

24 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Comms, part is spot on

Needed a replacement seat post and after sending them the serial number and a couple of pictures I got the exact part I needed. No problems, great Comms. Very happy and will use again.

10 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service on just a small order.

Only a small purchase - needed an anti-tip wheel to replace one that we had lost somewhere along the way!
Easy to find and order the right part on the website; and it arrived the next day.
Excellent website, excellent service, excellent company.
Thanks.

4 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DeVilbiss Autofold scooter…

It took a long time for me to find a very good company that they are. I found them very knowledgeable, very helpful. I contacted this company and spoke to Richard Binnie the manager who help me to find the foot pad I required for my wifes Drive DeVilbiss Autofold scooter. I contacted a few companies who never got back to me. Richard sent me a link to order the part and received it within a couple of days, great service. Can fully recommend this company and all the staff are very friendly too.

30 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend.
Ordered a new lock for my Breeze lock box. Easy ordering process, confirmation email received immediately and arrived within 48hrs as detailed. Excellent service. 5min fit, job done.
Thank you

3 juli 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fantastic customer service

Have to drop them one star as they did send me the wrong part but can't fault there customer service, emailed them last night at 7:30pm and there come right back within a few minuets, sending a new one out today, very happy with them.

6 oktober 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer