As always, Discount Salt Pool has come through again. Order arrived on time, well packaged and complete. Thanks again!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spoke with sales rep Sydney and she worked with me and walked my order back for the APX P-40 Salt Cell to shipping personally so it would ship in time for UPS to pick it up that afternoon. I call... Se mer
The complete process took 4 to 5 days. Order to delivery and install. Part was well packed and protected against bumps and being tossed around.
I received Exceptional Customer Service from DSP! The salt cell I purchased from them (two years old and had worked perfectly for the past two summer seasons) wasn’t operating properly (not correctly... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.
Kontaktuppgifter
4,8
Utmärkt
538 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Item was just what was advertised…
Item was just what was advertised worked perfectly
3 augusti 2023
Omdöme utan inbjudan
Don't buy anything from Discount Salt Pool
I recently bought a replacement salt cell that was supposed to be compatible with the Pentair IntelliChlor system from Discount Salt Pool. Well it wasn't. Being that we are in the middle of summer, it took my pool company 3 weeks to get to my house to replace the unit, so I didn't find out until 3 weeks in. Needless to say, I had to return the item but unfortunately their hold times are so long I had to abandon the call multiple times. Today I got through and come to find out that I'm past the 30 day return policy they have so they wouldn't take the $800 unit back. You can't even do a return online. Well, I will never buy from this company again and this just reinforces why I should only buy products from Amazon who will always take back their products.
18 juli 2023
Omdöme utan inbjudan
Svar från Discount Salt Pool
Michael, the cell you purchased is a 100% compatible replacement cell and is used widely. We understand that a local service person convinced you to change your mind and we respect your right to use a different product, but our return policy is industry-standard and is 30 days just like Amazon's. Its regrettable, but since you called today requesting a return it has been over 6 weeks. Our average hold time varies between 2-10 minutes depending on time of day and month, and for those who don't wish to call and get direct support, we are reachable through live chat on the website, website contact form, as well as the email address posted on our website. We are more than happy to continue to assist you in any manner.
Don't stand behind the warranty
My cell died prematurely and they offered to sale me a new cell at a discount but charged my card and never shipped it. And wont respond to email or chat.
EDIT: now I am having to have Amazon pay challenge the charge even though they said I never made the purchase.
Amazon pay said they won’t return their inquiries
10 juli 2023
Omdöme utan inbjudan
Svar från Discount Salt Pool
Mark, we're happy to assist you. It looks like you were sent an email quote on 7/5 as well as 7/7, and neither have any payment transactions. We left you a voicemail earlier today, please call us or re-open the link from the email quote to complete the order.
Delivered quickly
Delivered quickly. Cheapest price I could find on the CircuPool RJ-30. Arrived in great shape.
20 april 2023
Omdöme utan inbjudan
Great websight
Great websight, asked a few questions and got answers very fast, ordered the circupool core 35, it arrived in a couple days, installing it now .
28 juni 2023
Omdöme utan inbjudan
Easy to order. Efficient delivery.
Easy to find the product I needed and get it ordered. It arrived in a timely manner and I received tracking updates along the way.
19 juni 2023
Omdöme utan inbjudan
Great product- super fast delivery
15 juni 2023
Omdöme utan inbjudan
excellent product at great price
great service, great product, quick ship and delivery
5 juni 2023
Omdöme utan inbjudan
I need to make a return & I can never…
I need to make a return & I can never get anyone on the customer service number. I’ve left 3 messages.
14 juni 2023
Omdöme utan inbjudan
Quality product
Quality product, good price, and product arrived as promised.
14 juni 2023
Omdöme utan inbjudan
Easy install
Easy install. Works great! Delivered quickly.... Thanks!
10 juni 2023
Omdöme utan inbjudan
Reliable, responsive and a good price.
Purchased a replacement salt cell for an 11 year old system. They responded to my question immediately by chat session and shipped the unit right away. Fits and works perfectly. Good price from an honest and reliable company.
20 maj 2023
Omdöme utan inbjudan
We purchased a salt water chlorinator…
We had a issue with our chlorinator but after communication with Sonny from Discount Salt Pool all issues have been resolved.
We're extremely grateful for them contacting us and helping us with our chlorinator issues.
Connie and Saetang Saetang
5 maj 2023
Omdöme utan inbjudan
I’ve used Discount Pools in the past
I’ve used Discount Pools in the past. They never disappoint. Ordering was quick and easy and I received my order within a few days. Also able to track my package.
13 april 2023
Omdöme utan inbjudan
The customer service was awesome and…
The customer service was awesome and the timeliness of the order being shipped was even better.
14 april 2023
Omdöme utan inbjudan
Great reviews and technical information…
Great reviews and technical information with quick shipping and great pricing!
3 april 2023
Omdöme utan inbjudan
Great follow up support and information…
Great follow up support and information provided by Sonny. Would highly recommend this company
10 april 2023
Omdöme utan inbjudan
Fast service with just the part I…
Fast service with just the part I needed for my 13 year old Circupool RJ60 salt water chlorinator.
4 april 2023
Omdöme utan inbjudan
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