Discounthomelighting.co.uk Omdömen 

883
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a great company- great prices on brands like Eglo and Britaliaand backed up by excellent customer service Highly recommend

Betygsatt 5 av 5 stjärnor

Orders were dispatched very promptly and delivered quickly. Delivery efficient and an estimate of time given. Problems with one bulb dealt with very quickly, with replacement dispatched promptl... Se mer

Betygsatt 5 av 5 stjärnor

Lovely company, I found them on Google search. Could not believe the great price I paid for 2 wonderful 4 tier waterfall pendant shades for my staircase. Excellent communication that links to the co... Se mer

Betygsatt 5 av 5 stjärnor

Bought navy blue satin bedside lamps. Absolutely in love with them. I had an issue where the actual light bulbs didn't match (one was brightest than the other). After contacting the company, the prob... Se mer

Företagsinformation


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

883 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(883)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They don’t issue refunds on returned goods

Be careful! They are all right when when it comes to taking your money but if you decided to return a item that is were it stops. They don’t answer emails nor give your money back. I had to file a claim with my payment service to get refunded, with all the time hassle that involves. Luckily I had all the tracking and delivery photo to prove my return if I hadn’t this I think I would have lost out. Not good.

27 april 2021
Omdöme utan inbjudan
Logotyp för Discounthomelighting.co.uk

Svar från Discounthomelighting.co.uk

Hi

We are sorry you have not had this. Could you please email me direct to sales@birco-online.co.uk with your order number so I can investigate this for you and get this resolved.

Kind Regards
Helena

Betygsatt 5 av 5 stjärnor

Excellent service

The book box files are sturdy and look stylish on our shelves; they were good value for money too. The Chinese tiles pattern, in particular, would make lovely presents. There was slight confusion with the initial order but this was sorted out swiftly and without question. I have no hesitation recommending this company.

17 april 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

If in doubt, pick up the phone

I was warned early on that there were delays on my order which I didn't have a problem with but then communication stopped and I began to worry. So I gave up on emails and phoned. I spoke to a lovely person called Helena and she was super helpful and looked into why communication had broken down. My order is due today and she said to phone back if asap if there are any problems. Can't ask for much more than that.

15 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

There was an issue with my order, Hermes failed to deliver it. I've contacted customer service department and lovely lady Helena arranged for replacement delivery with Royal Mail instead.

15 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am so happy with the mosaic vase lamp…

I am so happy with the mosaic vase lamp that I purchased. It looks beautiful in my lounge. The delivery was very quick and was well packed. I am very impressed with this company and will recommend to family and friends

14 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Placed an order for Britalia BRL-GU10…

Placed an order for Britalia BRL-GU10 LED Smart Wifi GU10 Spot Lamp Dimmable 2700k-6500k | Alexa - Google Assitant × 10.

Tried them but it doesn't work. No matter what I tried. Tried a few bulbs. On 2.4 and 5ghz. Nothing. No apps connect. So asked to send them back. But no reply. So had to open a paypal dispute to try and get my money back. These bulbs are crap. Doesn't even connect to the join eld app, which is their own app, let alone smart life app.

1 april 2021
Omdöme utan inbjudan
Logotyp för Discounthomelighting.co.uk

Svar från Discounthomelighting.co.uk

Hi Anjan

I am sorry to hear you are having issues with your product. I have sent you an email to the address provided on your order to work on getting this resolved for you.

Kind Regards
Helena

Betygsatt 5 av 5 stjärnor

I am very happy with the lights that I…

I am very happy with the lights that I purchased for my home, they look really good. The delivery was fast and after sale and communication was excellent. I will definitely shop again in future and would recommend to anyone who wants to buy lighting for their home. Many thanks for fantastic products and service!

25 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My lamps took awhile to come

My lamps took awhile to come, either because of Covid or brexit. The reason I wanted to write this was because of the excellent communication from this company. They kept us informed about the situation until we received the lamps, which we really liked. Well done and thank-you.

14 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Fantastic. Great products at great prices. Had a small issue with one of the bulbs but problem was swiftly rectified with great communications too. Highly recommended!

5 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Really impressed with their prompt and efficient customer service. I realised I had ordered the wrong size light and within minutes of sending them an email, I received a full refund. Now ordered the correct one :)

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered 2 lampshades which…

Ordered 2 lampshades which unfortunately arrived badly damaged I contacted Mark who replaced them within 2 days.
Excellent friendly service and the lampshades are good quality.

19 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service from Mark

Fantastic service from Mark, almost immediate response to my email, with satisfactory result. Well done Mark! Thank you for your making my shopping experience an extremely positive one, will definitely order from you again in the future. 5 star service!!

18 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant customer service, excellent value for money!

Very impressed with the items I bought, the price I paid, the fast despatch and delivery. On receipt I noticed one of the light fittings was slightly damaged. I wrote an simple short email that evening and the next morning I had a refund in my account! I have had my trust in humanity restored by Mark Evans who was extremely helpfull, friendly and super fast sorting the whole thing in less than 24 hrs.
Well impressed! Keep up the good work and I'll be back!
Rinske :)

16 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Resolved problems very quickly...

Had a bit of an issue with my original order being sent incorrectly which I eventually had to chase up having not received some time later. Called in and advised to contact customer services via email.
Thankfully, Mark in their team picked this up and resolved the issue very soon after my initial email.

Mistakes can happen but it's how they're resolved that counts, so very happy with overall service despite the delay.

15 januari 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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