Lotty was very professional in dealing with all my enquiries, her response was outstanding and returned my calls promptly. Would highly recommend to family and friends.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amy Kotzen was brilliant. She went over and above to find a suitable cruise for my family which other companies failed to do. She dealt with all my queries quickly and professionally and was a pleasur... Se mer
I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpf... Se mer
With a new disability we didn't know if we would be able to find a holiday to accommodate our needs. Charley was kind, informative and could not have been more helpful answering our numerous questions... Se mer
Företagsinformation
Skrivet av företaget
A specialist travel agency committed to providing accessilbe holidays which exceed your expectations. 0161 260 0224
Kontaktuppgifter
4 Phoenix house, Huddersfield road, SK14 2QA, Manchester , Storbritannien
- 0161 260 0224
- Sales@disabledholidays.com
- disabledholidays.com
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommend Disabled Holidays
We have just booked our second holiday with Disabled Holidays and the process was just as positive and straightforward as the first time. Adam was incredibly helpful and insightful making sure we had all the crucial information about the holiday we were booking. It is very hard to book holidays for my father who has MS and is in a wheelchair but Disabled Holidays truly make going on holiday still a possibility for my family. I would highly recommend them to anyone looking for an accessible holiday.
Professional and friendly
Used DisabledHolidays twice now. When contacting them always had a quick response and found them very helpful. I would totally recommend this company. Professional and friendly.
Finding our holiday made easy!
My husband became disabled last year, and we have struggled to find holiday destinations. I found Disabled Holidays by chance and wow! Lottie has been so helpful, going above ant beyond to help me find the right place for us. We can't wait to get to Bude and then enjoy more holidays with them.
Amy is such a fantastic Cruise Advisor a credit to your company
Amy is such a fantastic Cruise Advisor she made booking our cruise holiday a pleasure.
Amy was friendly, professional, knowledgeable and nothing was too much trouble for her the 5 star rating above should be a 10 star rating.
After booking and paying the deposit and checking we had all of the information with Amy the call ended and my husband and I felt like we had been chatting to a friend.
Thank you Amy x
The team at Disabled Holidays were really helpful and kind!
The team at Disabled Holidays were so helpful in booking a recent cruise for me and my Mom.
They were also very quick to respond to any queries we had, and as it was our first cruise there were quite a few!!
Everything worked out perfectly and our cabin was perfect.
It is massively reassuring to know there is a company we can use to book a holiday who understand the needs of a disabled passenger so we will be in touch soon to plan our next adventure!
Very efficient
Adam and Lucy have been really helpful throughout the booking of our holiday for next year. My mum is disabled and finding something that suits all of her mobility needs is rather challenging, but they made it simple. Told them her needs, they gave us a property! We are really looking forward to going next September!
Thanks Adam and Lucy x
Harassed Mum. I was desperately trying to find…
I was desperately trying to find somewhere to stay in Cornwall with our disabled Son and there was hardly anything suitable in September. Then I stumbled across Disabled Holidays and Adam was so helpful sorting out all our Son’s requirements, he answered all my queries and put my mind at rest and said he could help if anything else occurs to us. Well done Adam and Lucy too.
Excellent service from start to finish
Excellent service from start to finish. Really grateful to Charley for her work to help get everything booked for what we hope will be a fantastic holiday for the family that absolutely meets my son’s care needs.
I had a very pleasant experience…
I had a very pleasant experience booking our holiday for next year with Adams help. Finding a holiday with a disabled daughter is either extremely expensive or enormously difficult . Nothing was too much trouble for him. I recommend using this company
Good friendly professional service from…
Good friendly professional service from Adam...
This company is fantastic
This company is fantastic ! Making booking a holiday for service users a pleasure , kind , friendly people , keeping me positive throughout the process . Special thank you to Adam and Lucy xx
Charley was really helpful
Charley was really helpful, made booking so easy. The thoughtful questions asked helped to find what I hope will be a great holiday.
Such a lovely person to book through…
Such a lovely person to book through understands the needs of disability so easy to talk to and arrange the correct holiday caravan we needed
What a great experience
From the initial Email enquiry one evening I received a reply the next day regarding our interest and although our first choice wasn't available Adam was quick to supply an equal choice that was available for our dates .It has been a thoroughly good experience and the pricing was very competitive too .I will be recommending this company to all that could make use of it
Lily
I have been dealing with Lily, lovely , helpful and professional young lady!
Came back to me when she said she would, and was respectful to our needs.
First time with disabled holidays…
First time with disabled holidays Adam was very polite & extremely helpful with our needs we will be using this company again
Thank you
This is the 4th year we have booked a…
This is the 4th year we have booked a holiday through Disabled Holidays and the 4th time we have had the lovely Adam helping us choose something suitable for my disabled son. They have so much choice and dog friendly properties too! Nothing is too much for him, he’s professional and friendly. Here’s looking forward to booking further holidays with them!
Adam was so thorough in checking that…
Adam was so thorough in checking that everything will be perfect for us so it took longer than other companies we have dealt with, but we can rest assured that every little detail has been checked and the holiday will be perfect. Thank you so much.
This company has been a god send
This company has been a god send. They have helped me find the perfect holiday for a lady I support. They have made sure everything is there to meet my ladies needs. They haven't been pushy or rude.
I will be passing their details on to other people who are thinking of booking a holiday that needs a little extra support.
Frustrating …
I tried to use this company to book a disability holiday to Europe. My initial enquiry was at the end of April 25 and ended 25.5.25
My first choice of hotels was not available. Disabled Holidays recommended another hotel but did not confirm availability, this took over a week for them to tell me the hotel was fully booked after I contacted them a few times.
The next hotel Disabled Holidays recommended The hotel was closed and under refurbishment for the past 6 months (I think unknown to the staff member in Disabled Holidays) and the works were overdue.There was a possibility the hotel or adapted room was not going to be ready at the time of our booking. I was given the option by Disabled Holidays to pre-book the hotel and rearrange the holiday, if the adapted room was unavailable because of refurbishment of the hotel all done at short notice! I concluded/ended my business with Disabled Holidays on 25.5.25 because I was unsure that a particular staff member knew what they were doing and could actually deliver a holiday.
I took my business elsewhere and worked with another disability company with the help of a travel agent. Within 2 days I had hotel availability confirmation in my original destination. Confirmation of availability from the tour operator was also done quickly. This enquiry took a total of 5 days from start to finish and was guaranteed.
There are more efficient and knowledgeable disability holiday companies out there offering far more choice of hotels and flight times, Disabled Holidays just wasted my time.
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