I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I rang them before ordering and the nice lady kindly went away and checked that the smoke detectors I wanted had at least 10 years of use as per use by date. So ordered 3 smoke detectors online on Thu... Se mer
The ordering process was easy and price was as expected for the product and service (Cheaper elsewhere but up to 2 weeks delay). The negative is the limited trading hours where you can go to collect t... Se mer
Prices are as low as you will see anywhere. Customer service was amazing... they actually called me while picking my order as I was a few bucks away from receiving a free gift. The lady helped me up m... Se mer
Företagsinformation
Skrivet av företaget
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Kontaktuppgifter
675 MacArthur Ave Central, 4008, Pinkenba, Australien
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, and follow up.
We need more businesses to be as professional
25 januari 2025
I have not received my order
I have not received my order
No one responded to my enquiry
Quick to take my money but no assistance
25 december 2024
Svar från Direct Wholesale Supplies
Hi Ash,
We sincerely apologize for the inconvenience and frustration you’ve experienced. Upon reviewing your order, it appears that it was placed during our Christmas holiday closure. During this time, our operations, including shipping and customer care, were paused to allow our team to enjoy the holidays with their families.
This information was shared on our website prior to and during the holiday period to keep our customers informed. However, we truly regret that this may not have been as clear or accessible as needed.
We are now back in full operation, and our team would love to assist you in resolving this issue promptly. Please reach out to us at info@directwholesale.com.au / 1300 365 599 or provide your order details so we can ensure your order is prioritized.
Thank you for your understanding and for bringing this to our attention. Your feedback helps us improve.
Smoke alarm
Direct Wholesale was offering the best price for my new smoke alarm - ordered it on a Sunday and it arrived here (on the other side of the country) on Wednesday - couldn't ask for better service!
24 november 2024
Excellent product and delivery
The product was precise and delivery was swift. Signature on delivery could be an option for some customers.
8 november 2024
Omdöme utan inbjudan
amazing price, express delivery
24 november 2024
Deliver what they promised for fire…
Deliver what they promised for fire alarm and cost effective.
24 november 2024
Extremely poor customer service and won't correct their error.
Took numerous emails to place my first order. Several delays then what arrived is incorrect despite giving them the exact product code.
They want me to return the products at my expense plus a restocking fee.
We will NEVER use them again. The whole process was terrible.
AND THERE REPLY TO THIS REVIEW ARE LIES.
Bullshit
27 november 2024
Omdöme utan inbjudan
Svar från Direct Wholesale Supplies
Thank you for your feedback. After reviewing your order, we’d like to clarify that the items shipped match the products you entered on your online order.
Our team has been working to assist you and has provided solutions in accordance with our standard return and exchange policies, which are outlined on our website.
We are committed to ensuring a fair and accurate resolution for all our customers. If you have any further questions, we’re happy to assist.
Filters came in time and as described.
25 oktober 2024
Excellent service throughout.great…
Excellent service throughout.great customer service and great prices.
Keep up the good work guys.
Barrow plumbing and heating services.
9 oktober 2024
Omdöme utan inbjudan
Great price and great comms
Great price and great comms. Ordered a couple of fans and supplier was delayed but got proactive comms about it (with option to change order) and fans arrived a couple of days later.
2 oktober 2024
Omdöme utan inbjudan
Thanks for such a quick delivery.
24 september 2024
Reliable process
Ordering and payment are straight forward. Prompt delivery and product is as described. Will use these guys again.
24 september 2024
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