Direct Car Credit - The Car Finance Specialists Omdömen 

This is the second time using Richard at Direct. Because of his understanding, knowledge and excellent customer service. Within a few phone calls again I got the car I have always wanted without any stress and cliche sales pitches. He really does listen and gets the best for his customers. No doubt I will be back for my 3rd. Thank You Richard.

The most easiest car I’ve ever bought 2 phone calls done.
Richard even delivered the car at 9 clock at night proper garage this place would recommend it to anyone.
No hassle no daft salesman pitch just good honest people.

Really helped me get the car I wanted a few hiccups with my Insurance when I got there
but so patient with me and offered help really pleased with how things went and love my new car

Thank you! What a great service - Mark was very helpful and they really understood my needs

Worst car company ive ever been with. Sold me a car with a headgasket on the way out and then trys to phob me off saying theres nothing wrong with it. Then finally they get the work done which took nearly 4weeks i get my car back bearing in mind ive had to drive 1hr 30mins to collect the car, i get it back in a horrible state. All the front inner wheel arch is haning off and caught the wheel which has ripped a chunk of plastic out of my front bumper. Wouldn't by a push bike of these cowboys

Mark was fantastic from start to finish made it easier for me to choose the car for my first one

Amazing from start to finish, mark couldn’t have been more helpful.
Would recommend 100%

From the first contact Richard was polite, knowledgeable and above all honest. Everything was explained and managed perfectly all the way to a smooth collection of a car exactly as described. We will definitely be using them again

Excellent service. Richard was absolutely fantastic from start of the process to the finish. All staff friendly and attentive. Would highly recommend. Fabulous service FIVE STARS all round.

I Was grateful to get finance through Direct Car Credit.
I arranged delivery of the car at a set time, which didn't happen. At the time it was due I got a call saying they were just setting off on an hour trip. That was no good to me as I had a hospital appointment to attend that afternoon.
OK so I reinsured my old car to get to the appointment.
Next day the car was delivered completely devoid of fuel and unable to lock the doors any way.
It took 8 days to get the door locks replaced, I got fuel delivered to get me to the garage to fill up.
I folded the rear seats down to find a mass of sweet wrappers and debris.
Showing the car had only been superficially valeted. Confirmed by the fact the engine compartment hadn't been cleaned at all.
Now the car is showing signs of wear on the outside of the nearside front tyre. Looks as though I'll have to get it tracked, which should've been done after DCS fitted a new inner front tie rods.
The car itself is OK, but the experience has been very poor.
Not a happy chappy

Excellent service Kym! ☺️ To be honest I went into this half hearted as applying for finance is usually a chew on. However, from the beginning, the whole process was flawless. I didn’t think I could get a low enough monthly amount with my current finance still in place. In under an hour Kym had found me a lender who offered me a lower monthly payment and booked me in to test drive the car I liked. I loved the car and signed up that day. MOT and service done before collection and a great warranty too. Thanks so much Kym, you’re a legend. I will be back in the future when it’s time for a change 👍🏻😁

Amazng from start to finish, got me finance quick when was rejected everywhere else. MARK is a legend 👌🏽 thank you so much for your help, highly recommend 💥

They have gone above any car sales men I have come across 🤗Richard has helped me no end and the boss giving him permission to bring my car to me as I suffer with a bad back I live in Hampshire they brought it to me from Yorkshire. Words can’t explain how truly grateful I am thank u all ❤️

They are truly Car finance specialists! Couldn’t ask for better service! Especially Kym who made everything smooth fast and with great patience! Kym thank you very much for your help! Fantastic guy! Highly recommend!

lack of trust - tell you they will try and pair with the best lender then do a hard search without your consent - damaging your credit profile when browsing.

As a previous customer I knew what to expect but this time Richard went above and beyond to make me feel at ease and took away any pressure. The process of viewing the cars was brilliant as we were left on our own to view the vehicles at a pace that allowed me get a feel for the car. Once my decision was made Richard dealt with myself and my wife in a friendly way which made the process so much easier. The handover of the vehicle was another easy process and done at a pace which was very comfortable. Richard yet again was friendly and warm towards us. The car is brilliant and I know that I have made the correct decision coming back to Direct Car Credit for my next car. A massive thank you to Richard and Direct Car Credit & hopefully this will not be the last time that I deal with them.

Very polite and helpful. Always responsive to messages & calls. Helped me set things up in the car before leaving. Everything was hassle free. Massive thanks to Kym!

The company got me through the finance and offered me a couple of vehicles.
I chose a vehicle and drove from Manchester to pick it up.
They failed to print off the MOT after saying they would.
The car was also missing a parcel shelf to which I was surprised. I was told they would send me a link to buy one for £ 10.00 the quotes I have is £ 100.00.
I have sent numerous messages to the sales man who told me last week they would sort the issues.
Until today 10/07/25 no contact from them but they have read the messages.
It would be nice for anyone who got a car to see the MOT to see if there were any advisory.
It’s always easy for a company to get a car out of the showroom but problems ?????

Quick response, less documentation, best customer service.