Direct Beauty Omdömen 

73
•
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I order from this direct beauty via Temu polo blue mens 75ml and it was fake so i sent it back to them to get refund and they said we can not refund your money thats mean they got my money and the ite... Se mer

Betygsatt 1 av 5 stjärnor

Ordered product with direct beauty 7 days ago They say they shipped my item 5 days ago via Riyal Mail 48 No notifications from Royal Mail , This is Royal Mail 48 which means delivery with in 48... Se mer

Betygsatt 2 av 5 stjärnor

Ordered a product on the website it states next day dispatch and 48 hours tracked delivery Sadly it took a week to arrive and was therefore too late as it was a gift They did however accept the re... Se mer

Betygsatt 5 av 5 stjärnor

I got an excellent price for aftershave - Hermes,usually crazy prices! It was for birthday gift for my boyfriend. Evri then left my parcel just lying at the side of my house rather than my safe place... Se mer

Företaget har svarat

Företagsinformation

  1. Parfymaffär
  2. också i
  3. Hälsa- och skönhetsbutik
  4. Leverantör av skönhetsprodukter

Skrivet av företaget

At Direct Beauty, we’ve been your trusted source for genuine and authentic perfumes and cosmetics for over 15 years. As a UK-based company, we’ve proudly sent out millions of orders, earning a reputation for exceptional service and quality. Our carefully curated selection features trusted brands and the latest beauty trends, with new products added regularly to keep your routine fresh and exciting. Whether you’re searching for a signature scent or makeup must-haves, you can count on us for excellence at every step. Discover why so many beauty lovers choose Direct Beauty for their trusted beauty essentials!


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

73 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(73)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Everything about this company is good

I needed an eyebrow pencil that was suitable for blondes as my existing one is too dark. Google search for blonde eyebrow pencil led me to this site. What a great find!! The Max Factor branded product was perfect for my colouring, was heavily discounted and with the benefit of free postage. Perfect. Delivery was swift and I am delighted with the product. I will be ordering more from this company and have already recommended it to a friend.

16 januari 2025
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Thank you so much Kathy for your kind words and recommendation, we really appreciate your business and look forward to serving you again : )

Betygsatt 5 av 5 stjärnor

One more satisfied customer

I ordered for the first time from this site, although I had seen a few negative reviews, I decided to go with my intuition. The delivery took 6 days. After 5 days of placing the order, I wrote to them directly and asked why it was taking that long with the delivery, I asked for a tracking number. They responded quickly, within a few hours, they gave me the tracking number, they spoke very politely, they apologized, it was a nice and respectful attitude on their part. I received the perfume, it is gorgeous. And for new customers who read reviews, even if there are a few negative ones, pay attention to the other satisfied and real customers that they wrote. Thank you to the company for the punctuality and I will definitely put you in my favorites list. With respect and 100% sincerity, Ramina.

22 januari 2025
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Thank you Ramina for such a lovely feedback. We really appreciate your kind words. We hope to serve you again : )

Betygsatt 5 av 5 stjärnor

Fantastic deal

Very reasonable price, excellent quality and quick delivery, even at Xmas time!!

16 december 2024
Logotyp för Direct Beauty

Svar från Direct Beauty

Thank you so much for your feedback.

Betygsatt 1 av 5 stjärnor

SCAM COMPANY PLEASE STAY AWAY

I placed an order on the 22rd of December with this company where now on the 6Th January the emails they send you are hilarious they DO NOT SEND TRACKING DETAILS I HAVE REPORTED THIS COMPANY TO FRAUD TEAM PLEASE PLEASE STAY AWAY FROM THIS COMPANY ITS A SCAM

22 december 2024
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Tracking was sent, item shows as delivered. We reached out many times to customer with no response from them.

Betygsatt 3 av 5 stjärnor

I ordered perfume and got an email to…

I ordered perfume and got an email to confirm dispatch and Royal Mail 48 hour delivery. 10 days later I haven’t received it and Direct Beauty keep telling me they are investigating it. I have asked for the Royal Mail tracking number 4 times now and I get a reply to my email but they will not give me the tracking - rather suspicious! I understand it’s over the holiday period so there may be a delay with deliveries but a tracking number would be helpful.
I will update review if I receive delivery or tracking.
Update - order arrived 04/01 and is exactly what I ordered. Unfortunately not the pre- Christmas delivery that was advertised when I ordered but at least it arrived. They then offered a partial refund which I suppose helps but I would have preferred the order with no delay as it was supposed to be a Christmas present.
Since then I get emails daily from a staff members personal email address asking me to amend my review. 1, unusual that staff would contact me on a personal email address. 2, they should not be pestering me to change a review.
At least I can confirm it is a legit company as the order was received in good condition but in future I’d stick to a better known retailer to save the hassle.

19 december 2024
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Dear customer. Sorry to hear you have had issue with this order, please do contact our support and we will resolve this for you.

Betygsatt 5 av 5 stjärnor

I ordered over £150 of perfume

I ordered over £150 of perfume. 2 days later it was delivered. All genuine products.
On this experience I cannot recommend them enough. Will use Direct Beauty again without a thought.

11 december 2024
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )

Betygsatt 5 av 5 stjärnor

a website worth buying from…

good service and I will buy from the website again

14 december 2024
Omdöme utan inbjudan
Logotyp för Direct Beauty

Svar från Direct Beauty

Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )

Betygsatt 5 av 5 stjärnor

Genuine perfume

Perfume is genuine and arrived before the date I was told. Easy site to get around, I will shop with you again xx

19 november 2024
Omdöme utan inbjudan

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