Dior is a total fraud! Don’t shop with them unless you want to get taken for a ride and lose your money! I purchased a pair of sunglasses online and never even took them out of the box as l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... Se mer
We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... Se mer
I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... Se mer
Företagsinformation
Informationen kommer från olika externa källor
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .
Kontaktuppgifter
19 EAST 57TH STREET, 10022, New York, USA
- 877-903-4671
- customerservices@dior.com
- dior-us.com
3,1
Medel
15 tn omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I like Dior
I like Dior. But their latest collections were a bit disappointing. I am waiting for what they will surprise in the new season.
22 februari 2021
Omdöme utan inbjudan
Excellent customer service
18 februari 2021
I ordered my perfum before i even…
I ordered my perfum before i even smelled it.. i never do that and i love it beyond ..packaging beautiful.thank you so much my birthday felt extra special!!
8 februari 2021
the box it comes in is really cool.
8 februari 2021
Highly disappointed with Dior online customer service
I love Dior products, this was my first time purchasing through Dior online... and unfortunately am very disappointed. My views towards this brand and team dropped greatly.
Couldn’t process payment with multiple credit cards. Reached out to customer service through email, which they did nothing to fix, just said there must have been an issue with final processing. Therefore reached out to customer service through phone calls, which they disconnected without answering. ( 2 out of 2 times, waited over 10min for one.) Ended up paying with PayPal, but the free gifts that were supposed to come with my purchase (and advertised in the banner on their website) disappeared through this process. Highly disappointed and do not recommend purchasing anything through Dior online.
4 februari 2021
Omdöme utan inbjudan
Nothing is better then Dior!
I’ve been using Dior for years now! I will never go elsewhere for make up, perfume, face wash etc! Luxurious and amazing I’m a customer for life!!
2 februari 2021
Omdöme utan inbjudan
Just amazing.Dior is my favorite brand.
Just amazing.Dior is my favorite brand.Best of the best.
2 februari 2021
Amazing
Everything was perfect! No complaints here. I will definitely be purchasing more products
1 februari 2021
Forgotten promo gifts
Forgotten promo gifts
Nothing substituted. Wait forever on hold with customer service to be told you will not be receiving anything.
Poor customer service.
1 februari 2021
Scam
You order. They Send you Shipping Confirmation with tracking number. After that, they use package intercept to recall the package. not refund for recall the package. They thing people’s not true. Try to steal luxury produc. I have to file clam with my bank. Be aware
30 januari 2021
Omdöme utan inbjudan
Dior Sauvage
I was so happy when my package came earlier than expected! The packaging was amazing and all so neat, my product and extra products included were all in perfect condition, I loved fragrance and would highly recommend buying!
29 januari 2021
Omdöme utan inbjudan
Please donate to college students
We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause. Our address is life foundation, 1634 White Circle, Suite 102 Marietta, Ga 30066
Mike Spino
Director of community parterships
770-355-7587
5 januari 2021
Omdöme utan inbjudan
Bad customer service
Bad customer service
Long wait on the phone
Very very late delivery
Even though the Product is very expensive i will still buy it if the customer service gets better
3 januari 2021
Hello
Hello,
Purchased an item on Dior.com..
Did not receive item sent back to warehouse..
Dior Warehouse confirmed that they received the package.. Still did not get refund... Called Dior 5 times and every sales rep tells me a different answer..
Dior isn't 100% on their POLICY!
29 december 2020
Omdöme utan inbjudan
No return shipping label??
When you buy designer items, free return shipping should be offered or at least have a pre-shipping label include in the box for easy sent back. I shouldn't have to pay $13 for return shipping!!
20 december 2020
Product damaged.
19 december 2020
Fast delivery and beautiful wrapping
Fast delivery and beautiful wrapping. Great quality products.
16 december 2020
Detta är Trustpilot
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