Banner for Dining Solutions Direct

Dining Solutions Direct Omdömen 

296
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av livsmedelsprodukter
  2. Butik med frysta livsmedel
  3. Online-matbeställning

Skrivet av företaget

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Skrivet av företaget

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

296 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(296)

277 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The quality of the food is superb

Thank you Freddie for knocking the door. If you hadn’t we would have missed out on some excellent frozen meat and fish! What we have tried so far has been delicious. Everything is labelled with cooking instructions and we couldn’t be happier with the service provided. Thanks again.
Diane and Steve.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

"Thank you so much for the kind words, Diane and Steve. We’ve passed your praise along to Freddie—he was delighted to hear he could be of service. We aim to provide premium frozen meat and fish with the convenience of clear instructions, so it's great to know we've hit the mark for you. We look forward to serving you again soon!"

Betygsatt 5 av 5 stjärnor

I bought the rump and salmon

I bought the rump and salmon
I should have bought more but I was worried about the freezer space. Excellent quality and a great service from Danny

27 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Hi Sheila, thank you so much for your kind review. We’re delighted to hear you enjoyed the rump and salmon, and that Danny looked after you so well. We completely understand the freezer space dilemma, but we’re thrilled you were pleased with the quality. Thank you again for your support, and we look forward to seeing you again soon.

Betygsatt 5 av 5 stjärnor

Good products and free-range too

We’ve been buying DSD’s products from Andy (1524) for many years and they’ve always been very good. I’m especially happy that the chicken breasts and turkey are free-range.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you, Bill, for your kind review and for your continued support over the years.

We’re delighted to hear that you’ve been so pleased with the quality of our products and the service Andy (1524) has provided. It’s also wonderful to know that the free-range chicken breasts and turkey are a real positive for you.

We really do appreciate your loyalty and look forward to serving you for many more years to come.

Betygsatt 5 av 5 stjärnor

Friendly

Friendly , helpful, and explained about the products .
A good selection of meat and fish products

24 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you, Jacqueline, for your lovely review.

We’re so pleased to hear that you found our representative friendly and helpful, and that the products were clearly explained to you. It is also great to know you were pleased with the selection of meat and fish available.

We really appreciate your support and look forward to serving you again soon.

Betygsatt 5 av 5 stjärnor

A Culinary Find

We are so pleased to have met our local salesman.
This is the first time buying the products so we decided to sample a box of lobster tails and a box of steaks. Everything is packaged beautifully. We have tried the steaks and they are wonderful; surpassing anything from a supermarket. We look forward to our next visit so we can try some of the other items.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you so much for your lovely review.

We’re delighted to hear you were so pleased to meet your local representative and that your first experience with us has been such a positive one. It’s great to know the lobster tails and steaks made a strong first impression, and we’re especially pleased that you found the steaks to be of such a high standard.

We take real pride in the quality and presentation of our products, so your comments mean a great deal. We look forward to seeing you again on the next visit and helping you discover even more of the range.

Betygsatt 3 av 5 stjärnor

Your representative was very good

Your representative was very good, personable, not pushy however the box containing my fish looked as if it had been the demonstration box. I am hoping that the contents had not been defrosted several times over many weeks!!!

19 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you for your feedback, we really appreciate you taking the time to share it.

I’m pleased to hear our representative made a good impression and approached things in the right way, that’s exactly how we train our team to operate.

I completely understand your concern regarding the box appearance, and I want to reassure you that all of our products are kept frozen to strict standards and are never defrosted and refrozen. What you received will have been from our working stock, not a demonstration product, even if the outer packaging didn’t look its best.

That said, presentation does matter, and I’ll make sure this is fed back to the team so we can improve that side of things moving forward.

If you have any concerns at all once you’ve tried the products, please don’t hesitate to get in touch, we’ll always look to put things right.

Betygsatt 4 av 5 stjärnor

Good quality food

We have used Dining Solutions before and are always pleased with the quality of the food. Additionally, the young man showing the boxes to us was very pleasant.

17 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Hi Hazel,

Thank you so much for your kind words and for choosing Dining Solutions Direct again, it really means a lot to us.

We’re delighted to hear you’re consistently pleased with the quality of the food, and I’ll be sure to pass your comments on to the young man who visited you. It’s great to know he made such a positive impression.

We really appreciate your continued support and look forward to seeing you again soon.

Betygsatt 4 av 5 stjärnor

great delivery guy

great delivery guy, made good impression. will order again next time your in the area if i have the space in my freezer.

14 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks very much for the lovely feedback. We’re really pleased to hear he made such a good impression. We’d be delighted to see you again next time we’re in the area, freezer space permitting.

Betygsatt 5 av 5 stjärnor

Fish & More

sales rep very knowledgeable , everything well presented

12 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you for your kind feedback. We’re delighted to hear that your sales rep was very knowledgeable and that everything was well presented. We really appreciate your support and hope you enjoy your Fish & More products.

Betygsatt 5 av 5 stjärnor

Marius is a joy

Marius is a joy! He is always upbeat and full of new food products for us to experience. The food is great quality and the choice is broad. I would recommend everyone to give it a try!

13 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you for your wonderful feedback. We’re so pleased to hear that Marius is always upbeat and brings such great new products for you to try. It’s lovely to know you’re enjoying the quality and wide choice of the food. We really appreciate your recommendation and support.

Betygsatt 4 av 5 stjärnor

I do not usually buy anything at the…

I do not usually buy anything at the front door, however I was assured when I saw, the choice and quality of your food, I did choice two items, which I know I will enjoy. Being a fish person. It's nice to see this kind of service coming around.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks for giving us a try, especially as you don’t usually buy at the door. I’m really pleased you liked the look and quality of the food. As a fellow fish fan, I think you’ll enjoy the choices you picked. It’s great to hear that the service was appreciated as well. If there’s ever anything you’d like to try in the future, just let us know and we’ll be happy to help.

Thanks again for your support.

Betygsatt 5 av 5 stjärnor

He's very friendly and the food he…

He's very friendly and the food he brings is amazing. His chicken Kievs are a real family hit and invaluable for when time is short between the family getting in from school and having to go out again for evening activities. The prawns are also amazing and great in stir frys, so health and tasty.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Another household saved by chicken kievs and prawns. Civilization hanging on by garlic butter and quick dinners between school runs. Here’s a tidy reply you can send without it sounding like a freezer catalogue.

Thank you for the lovely feedback. I’m really pleased to hear the chicken kievs have become such a hit with the family, they’re definitely one of our favourites too. It’s great that they help make those busy evenings a bit easier. The prawns are a great choice as well, perfect for quick stir-fries and a healthy, tasty meal.

Thanks again for your support, it’s very much appreciated.

Betygsatt 5 av 5 stjärnor

Andy 1542 is just fantastic*

Andy 1542 is just fantastic, he is more than a salesman, he is a friend* We have been eating great fish thanks to him for more than 14 years… I have to say that, since he moved to Dining Solutions Direct the quality has been excellent! From the sea bass to prawns, chicken and our latest discovery, thanks to Andy’s advice, squid, which I just baked for 20/25 mins and the result was better than a restaurant. Thanks Andy 1542! and DSD keep it up! Rebecca&Yasha

11 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you so much Rebecca & Yasha for such a lovely review. Andy will be absolutely delighted to read this. It’s wonderful to hear that you’ve been enjoying the food for so many years and that Andy has become more than just the person delivering it.

We’re really pleased you’re enjoying the quality of the products, especially the sea bass, prawns and chicken, and it’s great to hear the squid was such a success. Andy does love recommending new things to try and it sounds like that one paid off perfectly.

Thank you again for your continued support over the past 14 years. It truly means a lot to all of us at Dining Solutions Direct.

Betygsatt 5 av 5 stjärnor

The salesman "charlie" was brilliant

The salesman "charlie" was brilliant, honest, informative and very polite and friendly.
Although the products are a little on the pricey side, the quality is exceptional.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks very much for the kind feedback. Charlie will be really pleased to hear this — he takes great pride in looking after his customers and making sure people understand exactly what they’re buying.

We really appreciate you recognising the quality of the products. We focus on sourcing the best we can, so it’s great to know you’re enjoying them.

Thanks again for your support.

Betygsatt 4 av 5 stjärnor

Food quality is always 100%

Food quality is always 100%
Delivered to the door which fits in with busy lifestyle is a plus.
Engaging staff, helpful and always open to feedback.
One thing to consider is the bulk buying, if you decided to be adventurous and it turns out not to be your thing can leave you with excess food. Tom, might be worth doing a "pick and mix" box to help with smoothing this issue. I want to try it all, the products are great but reluctant at times incase Iget caught short.
Other than this It is all possitive , thanks.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks very much for the thoughtful feedback, we really appreciate it.

We’re glad the home delivery and quality of the food work well with your busy lifestyle, and it’s great to hear the team have been helpful and open to feedback.

Your point about bulk buying is a really good one. Trying something new can feel like a bit of a commitment when the packs are larger, so the idea of a “pick and mix” style box is a great suggestion. I’ll make sure Tom and the team hear that.

Thanks again for your support and for taking the time to share your experience — we’re really pleased you’re enjoying the products.

Betygsatt 5 av 5 stjärnor

Good quality food with helpful lady 893.

3 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thank you for your kind review.

We're really pleased to hear you enjoyed the quality of the food and found Tracy (893) helpful. She takes great pride in looking after her customers and sharing her knowledge of the products.

We truly appreciate your support and hope you continue to enjoy the food.

Betygsatt 5 av 5 stjärnor

Good quality food

Nice friendly staff didn't push us into buying anything,we brought some chicken in garlic and herbs which was very tasty
It would be good if you had smaller portion packs as i don't have a huge freezer, or a taster pack of assorted meat or fish

4 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Hi,

Thank you for your kind review. We're really pleased to hear you enjoyed the quality of the food and found our team friendly and relaxed when visiting. It’s great to know the chicken in garlic and herbs went down well too.

We also appreciate your suggestion about smaller portion packs or a mixed taster selection. Feedback like this is really helpful and we’ll certainly take it on board as we continue developing our range.

Thanks again for taking the time to share your thoughts.

Betygsatt 5 av 5 stjärnor

Marius (5012) Passion for food

Marius (5012) is always friendly and cheerful. He has a passion for his food and will gladly recommend the most delicious ideas, so you’ll truly enjoy every meal.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Hi Martin,

Thank you for the lovely feedback. We're really pleased to hear how friendly and enthusiastic Marius has been when visiting you. He genuinely cares about the products he brings and takes pride in recommending meals customers will really enjoy.

It’s great to know his passion for the food comes across and helps make every visit a positive experience.

Thanks again for taking the time to share your review.

Betygsatt 5 av 5 stjärnor

A customer friendly home service

Marius was very knowledgeable and I look forward to trying the fish we have bought

5 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks for the lovely feedback, Karen. We’re really pleased to hear Marius looked after you and shared his knowledge. The fish is a favourite with many of our customers, so we hope you enjoy it just as much. Thanks again for taking the time to leave a review.

Betygsatt 4 av 5 stjärnor

Lovely salesmen

Lovely salesmen, worked hard to get a sale from someone who doesn’t normally buy at the door. Quality of the food sells itself. Mixed boxes suitable for 2 people would win the extra star, I don’t have lots of freezer space

5 mars 2026
Omdöme utan inbjudan
Logotyp för Dining Solutions Direct

Svar från Dining Solutions Direct

Thanks for the kind words. Our reps do work incredibly hard, so it’s great to hear that came across. Even better that the food lived up to expectations.

That’s a really helpful suggestion about mixed boxes for two with smaller freezer space. We’re always looking at ways to make things more convenient for customers, so feedback like this is genuinely useful.

Enjoy the food and we hope to see you again soon.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer