Digital Marketing Institute Omdömen 

364
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Appalling marketing company who can't even adhere to what they teach. Persistent emails over and over again, despite telling them I am no longer interested in anything they offer. I did a course... Se mer

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Betygsatt 5 av 5 stjärnor

Alison's support response was almost immediate. She granted my extension request and also informed me of other ways to pause & extend my access. Super helpful, super informative. Also, she was compass... Se mer

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Betygsatt 5 av 5 stjärnor

Michelle was a key part of my postgraduate diploma experience. Her support, guidance, and genuine care made all the difference. She was approachable, kind, and incredibly reliable, always quick to r... Se mer

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Betygsatt 5 av 5 stjärnor

It’s an amazing studying platform and all the stuff you’ll learn is worth it and that’s why I give it 5* however after I did my revision of all the lessons and quizzes I found the final exam nothing l... Se mer

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Företagsinformation

  1. Vuxenutbildning
  2. Lärcenter

Skrivet av företaget

THE GLOBAL STANDARD IN DIGITAL MARKETING CERTIFICATION The Digital Marketing Institute delivers unparalleled learning experiences. Gain an internationally recognized digital marketing certification. Develop your digital skills and advance your marketing career. Founded in 2009 and founded our Global Industry Advisory Council (GIAC) and signed our first educational partner in 2010. We received a €26 million investment from Spectrum Equity in 2016 and opened an office in Brisbane, Australia by 2018. We launched our membership platform and partnered with the American Marketing Association (AMA) to offer dual certification on core course content. We partnered with the Australian Marketing Institute (AMI) in 2021 to deliver industry-leading training and skills development to students in Australia. In 2022 we partnered with Neil Patel Digital to create a new and improved Search Marketing Specialist certification course. We were acquired by BPP Education Group and launched a new Postgraduate Diploma in Digital Marketing in 2023 We are the leading global standard in digital marketing training and certification and have certified over 100k people with 330k+ members worldwide.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

364 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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4,4

Alla omdömen

(364)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Fail to adhere to GDPR

Appalling marketing company who can't even adhere to what they teach. Persistent emails over and over again, despite telling them I am no longer interested in anything they offer.

I did a course five or six years ago. I have asked to be removed from mailing lists and I have unsubscribed from their mailing lists time and time again, but they keep resusbscribing me without my consent.

DO NOT USE THESE BLAGGARDS.

28 juli 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Hello Hazy Jay. I'm sorry to see your reported experience. We have one email on your records and only one unsubscription in the marketing preferences centre which occurred yesterday. I would advise you to check that you have unsubscribed from ALL of the preferences to ensure you prevent messages of any kind. Please note in the preference centre sometimes people erroneously unsubscribe from weekly tips but not product updates/webinar invites etc. Alternatively if you are receiving email to an email account other than the one on file as your student record you would need to unsubscribe from the preferences there too. There is no GDPR issue here but you are certainly entitled to submit a 'request to be forgotten' and we will be happy to take care of that.

Betygsatt 5 av 5 stjärnor

Study Access and Exam scheduling Support

I had a great experience with the Digital Marketing Institute support team, especially Alison. She was professional, responsive, and genuinely helpful throughout our communication.

She assisted my daughter and me with our study access and exam scheduling, taking the time to understand our situation and helping us find a solution that met both our needs and DMI's requirements. The communication was clear, respectful, and efficient throughout the process.

Thank you to Alison and the DMI team for the excellent customer service. I truly appreciate your support and look forward to completing my certification.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thank you so much Nadezda for talking the time and trouble to share your great experience with us -we really appreciate it!

Betygsatt 1 av 5 stjärnor

do not listen to their own GDPR and…

do not listen to their own GDPR and right to be forgotten for a year now i have been unsubcribing and asking you to stop emailing me.. nope still doing it. i have resorted to reporting you to the DPC

3 juni 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thank you for providing the relevant details we needed to identify you. I will email you directly on the subscriptions remaining on your account and you can unsubscribe or I can get this done on your behalf and handle a request to be forgotten as to date we have not received a request for same.

Betygsatt 5 av 5 stjärnor

Fast, compassionate, and super helpful

Alison's support response was almost immediate. She granted my extension request and also informed me of other ways to pause & extend my access. Super helpful, super informative. Also, she was compassionate, and this meant a lot to me after the deaths of my parents within months of each other, and my trying to stay active in the course. Thank you, Alison!

20 maj 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Kim, thank you so much for your review and kind words of appreciation. It's so important to support eachother especially during tough times and it was our pleasure to do what we could to help in your current circumstances. Seriously well done to you in keeping active and we wish you the best of success.

Betygsatt 5 av 5 stjärnor

I recently completed my DMI Expert…

I recently completed my DMI Expert certification with the Digital Marketing Institute, and I couldn’t be more satisfied with the experience.

A special thank you to Michelle Baxter for her outstanding support throughout my journey. She was consistently responsive, encouraging, and genuinely invested in helping me succeed. Her guidance made a real difference, especially during the final stages when I needed clarity and quick assistance.

The Digital Marketing Institute provides a well-structured, practical, and up-to-date learning experience that truly prepares you for the real world of digital marketing.

I’m proud to have accomplished my DMI Expert certification, and I highly recommend DMI to anyone serious about advancing their marketing career.

Eng.Bhaa Al-Ahmad

24 april 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Congratulations Bhaa Al-Ahmad -a terrific achievement and thank you very much for your show of appreciation of the program and support!

Betygsatt 5 av 5 stjärnor

Supportive Team and Valuable Learning Experience

I’m very grateful to the DMI team for their support while I completed my Professional Diploma in Digital Marketing. I was going through a difficult period at the time with financial pressures and a major life transition, including moving to a new country and starting a new job, which made finishing the course challenging.

The team were patient, understanding, and supportive throughout, which really helped me stay on track and ultimately complete the diploma.

The learning itself has been extremely valuable and has helped shape a new direction in my career. It introduced me to the strategic side of digital marketing, particularly digital systems, analytics, and AI-driven marketing architecture, which I’m now excited to explore further.
Thank you again to the whole DMI team for the support and encouragement.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Hello Adam. Congratulations to you! We know it can be tough going -especially when life throws some extra challenges at us. We really appreciate your wonderful feedback and you are welcome!

Betygsatt 5 av 5 stjärnor

Great content, excellent support

I’ve completed other Digital Marketing courses in the past, but none have been as comprehensive or as well structured as the content offered by DMI. What truly set this experience apart was the exceptional support from the team. Someone was always on the other side providing guidance whenever I had a query, something that’s especially important when you’re learning digitally from across the globe in a completely different time zone. Their commitment to student success made all the difference.

18 februari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thank you for your lovely feedback Anna -its much appreciated!

Betygsatt 1 av 5 stjärnor

Extremely Poor/Existent Customer Service - Go Elsewhere!

Not sure where the praise is from for the Digital Marketing Institute's customer service, but it's not well-deserved at all. It may just be my experience, but based off of the numerous times I've followed up over the last few weeks to get in touch with someone about the course I had enrolled in, their customer service has been non-existent. I have yet to hear back from anyone at all as of this review, but if you're looking for a company that actually replies quickly, is competent and is willing to help with issues and just want to feel overall supported, I would recommend that you look at other similar digital marketing companies and courses and take your business there instead. I've had multiple people ask me about participating or taking courses and modules at DMI, and I've told them all to go somewhere else.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Hello Mika -thank you for providing your further details. We have now located your records from 2021 and will reach out to you. Our contact details have changed since that time -hence the lack of response at our end for which I sincerely apologise.

Betygsatt 5 av 5 stjärnor

Course structure and pedagogy method.

The support you get from the DMI team in your learning journey.The content and pedagogy is simply above its mark and content language understanble for any person who is new to the digital marketing.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thanks so much! Lovely to hear that.

Betygsatt 5 av 5 stjärnor

5 star experience

Very helpful and solved problem efficiently and effectively. Thank you!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Glad to help! Thank you Marina

Betygsatt 5 av 5 stjärnor

I’m very grateful for the understanding…

I’m very grateful for the understanding and support I received during a difficult time. Alison was especially helpful, professional, and kind throughout the process. The course itself is fantastic, and I would highly recommend it. Communication was clear and greatly appreciated.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Very kind of you to acknowledge our support Vicky -thank you!

Betygsatt 5 av 5 stjärnor

fast, friendly and helpful

The service was fast, friendly, and helpful throughout. Everything was clear and well-organized.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Great to hear thank you Shurouq!

Betygsatt 5 av 5 stjärnor

Very impressed

Great course offering and super helpful student supprt staff. Would book again.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Hello Lisa -glad to be of help and thank you for the show of appreciation!

Betygsatt 5 av 5 stjärnor

Great academic knowledge

Great academic knowledge, very entertaining and informative courses
and an amazing customer service

8 januari 2026
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thanks you very much Farah!

Betygsatt 5 av 5 stjärnor

Great and Quick Customer Service

Alison was incredibly kind to help me! I was very stressed having an issue with the portal and exam and she kindly solved the problem for me and was incredibly quick in responding.

8 december 2025
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Great to be able to help you Brenna -you're very welcome and thank you for your lovely review!

Betygsatt 5 av 5 stjärnor

Very fast responses to my questions

Very fast responses to my questions, excellent communication and so helpful and friendly. A really great experience.

12 november 2025
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thank you Anne-Marie we're always glad to hear that!

Betygsatt 5 av 5 stjärnor

Delightful Customer Experience

Alison has been absolutely amazing with the assistance and resolution provided. Extremely helpful and addressed my concern promptly!

4 november 2025
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Oh how lovely of you to share your appreciation Sunny -thank you!

Betygsatt 5 av 5 stjärnor

Issues resolved quickly and efficiently

I had some issues with enrollment due to my fees being delayed but Michelle Baxter was incredibly helpful and quickly resolved any confusion I had and fixed my hub issues.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Digital Marketing Institute

Svar från Digital Marketing Institute

Thanks so much Fiona that's lovely to hear!

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