We visited the Durham site today and had an absolutely fantastic time. My severely visually impaired son absolutely loves diggers and the staff were truly amazing with him. For certain activities on s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Diggerland Castleford for the first time yesterday and had a wonderful time. The park was clean and well-maintained. Our children enjoyed the range of exciting rides and fun soft play. Queu... Se mer
Företaget har svarat
Well what do you do with 4 autistic teenagers and a 2 year old, do you go somewhere the teenagers enjoy and 2 year old sits or vice versa. No you go to diggerland where the teenagers can drive and rid... Se mer
Företaget har svarat
Pick your visit day wisely taking into account your childs age. My son is 2 and we had to leave as he screamed in pain and stress from all the sand flying everywhere constantly in eyes, mouth and face... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Kontaktuppgifter
Storbritannien
- 01634 711711
- marketing@diggerland.com
- diggerland.com
4,2
Bra
697 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What an amazing day we had
What an amazing day we had. Our 14 year old son has now verbal autism and he had the best time . All the staff were super friendly to us all . The rides were far better than we had expected. Such a lovely atmosphere here.
19 augusti 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Lynn,
Thank you so much for your heartwarming review! We're absolutely delighted to hear that your family, especially your son, had such an amazing day with us. It’s wonderful to know that our staff made you feel welcome and that the rides exceeded your expectations. We take great pride in creating a positive, inclusive atmosphere, so your kind words mean a lot to us.
We hope to welcome you back for another fantastic day out in the future!
Best wishes,
Diggerland
Corporate Fun Day
Booked for a corporate family fun day and our team had a fab time. The booking staff as well as the staff on site were all great to work with. Thank you so much for arranging a fun day out for our team!
3 augusti 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi there,
Thank you for your lovely review! We're thrilled to hear that your corporate family fun day was such a success and that your team had a fantastic time. It's great to know that both our booking team and on-site staff were able to make the experience enjoyable for everyone.
We truly appreciate you choosing Diggerland for your event and look forward to welcoming you back in the future!
Best wishes,
Diggerland
An amazing experience for anyone who is…
An amazing experience for anyone who is middle-aged and has missed out on driving a JCB!
28 juli 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi there,
Thank you for your fantastic review! We’re so glad to hear that you had such an amazing experience. It’s never too late to enjoy driving a JCB, and we’re thrilled we could make that happen for you!
We hope to welcome you back for more fun and memorable experiences in the future.
Best wishes,
Diggerland
My son’s favourite place
My son’s favourite place! We have been to Diggerland twice now and will definitely be back. Everything you could wish for if you love diggers and a great soft play and play space for other children.
Staff are lovely, venue accessible for an autistic child. Food choices to suit most.
Love the shop too!
4 juli 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Kayleigh,
Thank you so much for your wonderful review! We’re delighted to hear that Diggerland is your son’s favourite place, and that you’ve had such positive experiences with us. It’s fantastic to know that our range of digger-themed activities and play spaces have been a hit, and that our venue is accessible and welcoming for all children, including those with autism.
We’re also glad you enjoyed the food options and the shop. Your kind words about our staff mean a lot to us, and we look forward to welcoming you back for another visit soon.
Best wishes,
Diggerland
Excellent fun for the kids
Excellent fun for the kids. Unique experience. Well organized.
29 juli 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Jose,
Thank you for your lovely review! We’re thrilled to hear that the kids had an excellent time and enjoyed the unique experience we offer. It's great to know that you found everything well organised, as we always strive to create a seamless and enjoyable visit for all our visitors.
We hope to welcome you back for more fun soon!
Best wishes,
Diggerland
An amazing day out for the whole family
We brought out 2 year old boy to Diggerland Durham at the beginning of the month and we all had a fantastic day out. It was not overcrowded, we didn't have to queue for long and although our son was just over 90cm there were only a couple of rides he wasn't able to do. His favourites were the Giant Diggers, SkyShuttle and the Safari (the driver of the Safari was absolutely hilarious).
A great family day out!
8 augusti 2024
Omdöme utan inbjudan
Svar från Diggerland
Thank you so much for sharing your experience! We're thrilled to hear that you and your family had a fantastic day out at Diggerland Durham. It's wonderful to know that your son enjoyed so many of the attractions, especially the Giant Diggers, SkyShuttle, and the Safari. We'll be sure to pass on your kind words to our Safari driver—he’ll be delighted to hear he made your day even more memorable. We hope to welcome you all back for another fun-filled day soon!
All the best,
Diggerland! :)
We went to Diggerland Cullompton
We went to Diggerland Cullompton, and it was a fab day. My 4 year old grandson absolutely loved every moment, and I too enjoyed joining in. Angie (the Angel) was by far the best employee, and went above and beyond to help us. Thank you my love you are a star ⭐️ xxx
19 juli 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi there,
Many thanks for leaving us a fantastic 5* review for our Devon park.
We are incredibly pleased to hear that you enjoyed your recent day out with us, and our staff went above and beyond. We will be sure to pass on your positive comments to the team!
We hope you choose to visit us again in the future.
Best wishes,
Avoid if your child is under a metre…
Avoid if your child is under a metre don't be sucked in by them going in for free. Unless there is an older taller sibling and both parents are attending it's not worth it. Most rides are for over a metre, it falsely advertises kids over 80cm have 8 options. We counted 6, one of which was closed the other needed someone to ride with them but couldn't be an adult as they are too old.
We basically paid £30 each for our kids to play with little tykes houses and in soft play. I'm sure it's great for older kids but worth waiting until they're over a metre and just sucking up paying full price for your kid so they actually get to go on some rides. Huge shame
12 juli 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi there,
Thank you for taking the time to leave us a review and share your feedback. We are sorry to hear that you were disappointed in your visit to Diggerland on this occasion.
In regards to your comments on our pricing structure, we charge a full admission fee for a child who measures over 100cm in height, as they are able to enjoy 18 of the 20 rides & drives available. Anyone over 90cm, will still be able to enjoy 15 of these rides, whether they are accompanied by an adult or by themselves. Children over 80cm can also enjoy 9 of these rides. All of our ride height information is clearly stated on our website, for guests to view and plan their day ahead of their visit: https://www.diggerland.com/ride-height-chart/
We apologise once again that your visit did not live up to the expectations. All of your feedback will be passed onto the relevant managers for their consideration and review.
Best wishes,
Diggerland
Very Good family day out and we all…
Very Good family day out and we all enjoyed the fun,
plenty to do and had a good lunch as well
22 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Lesley,
Thank you for your brilliant 5 star review! We are pleased to hear that your family had fun visiting us and that you all had fun!
We hope to see you back again soon.
Best wishes, Diggerland
Great experience
Great experience last year. Going back again next month!
2 september 2023
Omdöme utan inbjudan
Svar från Diggerland
Hi Mo,
Thank you for your brilliant 5 star review! We are so pleased to hear that you had a great time when you last visited.
We are excited to welcome you back again next month!
Best wishes, Diggerland
We took our 3 year old son for his…
We took our 3 year old son for his birthday and were pleasantly surprised to find he could go on almost all of the attractions with some help from one of us and that you could actually drive the diggers yourself.His favourite was the ball pit digger in the soft play area. The staff were friendly and there was little queuing to access the diggers. Our son enjoyed himself and we will definitely bring him back when he is a bit older.
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Sarah,
Thank you for your brilliant 5 star review! We are so pleased to hear that you chose to spend your son's 5th birthday with us and that he enjoyed himself on all of our rides and drives, especially having fun in our ball pit area.
We are happy to hear that you had a great experience with our staff. They really are the best.
We look forward to seeing you again in the future.
Best wishes, Diggerland
Fantastic day out
Fantastic day out ! We got told about this place by a friend, and drove 2 hours to visit and wow it really didn’t disappoint. A great day out for a family! For all ages ! We took my youngest age 2 and oldest age 8, they had so much fun ! Even us parents did! From the diggers to the slides and ball pit! Highly recommend this place.
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Claire,
Thank you for your glowing 5 star review! We are pleased to hear that you had a fantastic day with us at Diggerland. It is great to know that your children enjoyed all of our rides and drives as well as our indoor soft play.
We hope to see you again soon.
Best wishes, Diggerland
Took my 6 year old Grandson to Durham…
Took my 6 year old Grandson to Durham Diggerland, he never stopped smiling all day long ,had the best day ever ,went on most rides at least twice . All staff were very friendly and enthusiastic and helpful. Great value for money no long waiting times on any rides ,was great to see him so happy and really enjoying himself ,would definitely recommend and certainly return .
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi John,
Thank you for your brilliant 5 star review! We are so pleased to hear that your grandson had fun at our Durham park and that he enjoyed all of our rides and drives at least twice.
We are happy to hear that you had great experiences with our staff. They really are our best asset.
We look forward to welcoming you back again soon.
Best wishes, Diggerland
Brilliant experience
Brilliant experience. Staff are so helpful and friendly. Enjoyable for adults and children alike. Working the diggers is super addictive.
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Aileen,
Thank you for your glowing 5 star review! We are so pleased to hear that you both the children and adults had fun on our rides and drives.
We hope to welcome you back again soon.
Best wishes, Diggerland
Great experience
There is so much to see and do at diggerland, and all for a reasonable price. Which is hard to find these days. Food was reasonably priced and tasty. We came for my son's birthday and he had a great time. Have recommended to freinds and family. Will be back soon.
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Shane,
Thank you for your amazing 5 star review! We are so pleased to hear that you had a brilliant day whilst celebrating your son's birthday with us.
We look forward to welcoming you back!
Best wishes, Diggerland
Svar från Diggerland
Hi Charles,
Thank you for your 5 star review! We are so pleased to hear that you had fun at our park and that your children enjoyed themselves.
We hope to welcome you back again soon.
Best wishes, Diggerland
When we visited we had a couple of…
When we visited we had a couple of issues, the jcb driving I wasn't allowed to drive had the staff driving you round, the sky lift only went up about 10ft not to the 50ft . Battery powered car ran out half way round and the 2 tyre stacking tractor only one working so couldn't race .
I did ask the questions at the time and was told the the sky lift needed realigning and the lady driving the jcb couldn't understand why we couldn't drive the jcb . The battery powered cars there were 3 others sat doing nothing and only one person supervising the stack tractor so couldn't watch both at the same time .
I have emailed Diggerland, to be told it was down to the weather, and the issue for rides not working to their full potential is in the disclaimer. So covers them for anything really as it an outdoor activity
As I've said, staff on the day didn't put the issue with the skylift down to the weather, just that they didn't want to realign it.
29 maj 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Dave,
Many thanks for taking the time to leave us feedback regarding your recent visit to Diggerland Yorkshire.
Firstly, we are sorry to hear that your recent visit did not quite live up to expectations.
As stated by our Customer Service team we did have a couple of ride restrictions on the day of your visit due to the weather. After completing daily checks of all of our rides and drives in the morning, the Management team did implement these restrictions for safety reasons. The health and safety of our visitors is of utmost importance to us. We are sorry for any inconvenience caused during your visit.
Please be assured that your feedback has been fully taken on board. We are always looking for ways to improve our service and ensure our guests are happy when visiting us.
Very best wishes, Diggerland
Had an excellent time at Diggerland
Had an excellent time at Diggerland. I bought my husband an experience day as a surprise and he absolutely loved it. The instructor Bodders was brilliant and then we got access to the park which had loads there for small and big kids. Great value for money.
9 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Emily,
Thank you for your glowing 5 star review! We are pleased to hear that you had fun at our park and that your husband enjoyed his experience day. We will be sure to pass on your comments regarding Bodders.
We hope to see you back again soon.
Best wishes, Diggerland
Great family day out
We went on Saturday 8/6/24
My little boy absolutely loved it. Staff were friendly and good with the kids. Even my 11 year old girl enjoyed the day. She was really chuffed to drive a car. Didn’t think the queues were too bad either. Not too packed and plenty of picnic tables to stop and eat. Would highly recommend for a fun family day out. 👷🏼🚜🚧👷♀️
8 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Anita,
Thank you for your great 5 star review! We are pleased to hear that your children enjoyed themselves on our rides and drives, particularly our Joyrider!
We hope to see you back again soon.
Best wishes, Diggerland
I had a voucher (retirement ) for the…
I had a voucher (retirement ) for the big digger experience. Excellent teacher. Thoroughly enjoyable. The other attractions and smaller machinery were well thought out and the staff were so enthusiastic. All ages catered for. Good café and well worth the visit.
9 juni 2024
Omdöme utan inbjudan
Svar från Diggerland
Hi Corran,
Thank you for your brilliant 5 star review! We are pleased to hear that you enjoyed your monster digger experience day as well as our theme park.
We are happy to hear that you had amazing experiences with our staff. They really are our best asset!
We hope to welcome you back again in the future.
Best wishes, Diggerland
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.