Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Se mer
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Se mer
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Se mer
Företagsinformation
Om Diecast Model Centre
Skrivet av företaget
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Kontaktuppgifter
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Storbritannien
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Utmärkt
398 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just what I was looking for as birthday…
Just what I was looking for as birthday present
25 november 2022
Svar från Diecast Model Centre
Please to hear that we had just what you were looking for and thanks so much for leaving us an excellent review, Heather.
Kind regards
Ian
Delivery good
Delivery good. Impressive packaging ensuring product arrived in perfect condition. Very pleased with product my grandson will be thrilled.
26 november 2022
Svar från Diecast Model Centre
Thank you, Chris. We hope he will be thrilled as well.
Kind regards
Ian
Arrived as expected on time
Arrived as expected on time. Well packaged. Present for my son.
26 november 2022
Svar från Diecast Model Centre
Thank you, Lyn, we really appreciate you taking the time to leave us a review.
Kind regards
Ian
It arrived nicely packaged and delivery…
It arrived nicely packaged and delivery did not take too long
22 november 2022
Svar från Diecast Model Centre
That's good to hear, thank you Judy for leaving us an Excellent review.
Kind regards
Ian
Just a pleasant shopping experience
Just a pleasant shopping experience. Happy with my purchase and the care taken with delivering it to me.
19 november 2022
Svar från Diecast Model Centre
That's great to hear, thank you so much for taking the time to let us know.
Kind regards
Ian
Prompt service and good value
21 november 2022
Svar från Diecast Model Centre
Thank you for taking the time to leave us a 5-star review, Peter, we appreciate it.
Kind regards,
Ian
Model Fiat 500 in red
Best value for model fiat 500 for Grandson. Came in red just like his Mums real car. Good quality and sturdy.
18 november 2022
Svar från Diecast Model Centre
Thank you for taking the time to leave us a review, we hope that your Grandson will be very pleased with his toy car.
Kind regards,
Ian
Easy to order fast delivery product…
Easy to order fast delivery product well packed. Really pleased with it.
17 november 2022
Svar från Diecast Model Centre
That's really good to hear Malcolm and thnk you so much for leaving us your review.
Kind regards,
Ian
Svar från Diecast Model Centre
Thanks, Tom, great to read your comments and thanks for your time taken to leave them.
Kind regards,
Ian
Svar från Diecast Model Centre
Thank you, Jo, we appreciate your comments and the time taken to leave us a review.
Kind regards,
Ian
Just as described arrived fast would…
Just as described arrived fast would buy from again
18 oktober 2022
Svar från Diecast Model Centre
Thanks, Richard, that's great to hear.
Kind regards,
Ian
Model car
Ordered a model car for my Grandson, order was dealt with promptly and I received it (in well protected packaging) on time. Great model and great service :)
4 oktober 2022
Omdöme utan inbjudan
Svar från Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, really appreciated.
Kind regards,
Ian
model motorcycle
Very pleased with model motorcycle. It arrived promptly and well packed.1
1 oktober 2022
Svar från Diecast Model Centre
Thank you, Phil. We really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Great Service
Great price and service from this seller. Best online price and great communication.
5 oktober 2022
Svar från Diecast Model Centre
That's really good to hear and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Fast service and online to help with…
Fast service and online to help with any questions.
5 oktober 2022
Svar från Diecast Model Centre
Thank you for your review, Anthony, we really appreciate it.
Kind regards,
Ian
Screw driver for atlas models
The itam is slightly bigger than the screw but not a problem. It is very good to find a place where you can find that itam you can not find anywhere near you. Very quick delivery good service thank you for your help.
21 september 2022
Svar från Diecast Model Centre
Thank you, Paul. We really appreciate you taking the time to leave us an excellent review. I know from my own experience that some of the screws do vary slightly in size but, IXO only offer the "one size fits all" screwdriver.
Kind regards,
Ian
Perfect little models
Perfect little models, delivered with care in the choice of packaging and on time. A job well done. I will be order more in due course.
26 september 2022
Svar från Diecast Model Centre
Thank you for such a fantastic review, we're pleased to hear that you are happy with your purchase and look forward to being of service again in the future.
Kind regards,
Ian
Nothing negative to say at all
Nothing negative to say at all. The whole process was straightforward, professionally handled, regular updates on the status of my parcel and it was delivered exactly when I was told it would be. First class website and operation, keep up the good work. Will definitely be ordering again. Thankyou
23 september 2022
Svar från Diecast Model Centre
That's really good to hear Andrew, We're pleased that you are happy with your shopping experience with us and we look forward to you coming back for more. Thank you.
Kind regards,
Ian
Great model with excellent detail for…
Great model with excellent detail for the price, fast delivery too.
19 september 2022
Svar från Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, really appreciated.
Kind regards,
Ian
Order processed efficiently and…
Order processed efficiently and delivered promptly. Very well packaged and model was in excellent condition.
13 september 2022
Svar från Diecast Model Centre
That's really good to hear, Byron, and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.