Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police
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+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... Se mer
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Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... Se mer
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Företagsinformation
Om DIDWW
Skrivet av företaget
🌍 DIDWW is a fully licensed telecom operator, providing two-way Voice and Messaging services across 90+ geographies. With telecom licenses in 30 countries and its own numbering resources in 18, DIDWW is constantly expanding its global reach.
✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.
🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories
❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.
Your information helps us combat this issue. Thank you!
✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.
🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories
❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.
Your information helps us combat this issue. Thank you!
Kontaktuppgifter
11 The Haven, K36 R983, Malahide, Irland
- 353 (1) 901 5266
- customer.care@didww.com
- didww.com
1,7
Mycket dålig
101 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Either you've had your number skimmed…
Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried if she knew disrepair meant break she asked aggressively if I thought this was a joke. Well that did make me laugh, she hung up.
19 februari 2026
Omdöme utan inbjudan
Svar från DIDWW
Dear Nicki Williamson,
We’re sorry to hear about your experience with scam calls. DIDWW is a telecommunications provider that supplies phone numbers to businesses, but we do not make or endorse any spam calls. Unfortunately, these calls may occur due to caller ID spoofing, a common issue in the telecom industry.
If you’d like to report specific numbers, we encourage you to use our dedicated form here: https://www.didww.com/report-unwanted-calls. We take such matters seriously and will investigate any misuse of our services.
Thank you for bringing this to our attention.
Best regards,
The DIDWW Team
Harassing calls every day refusing to…
Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police
10 februari 2026
Omdöme utan inbjudan
Svar från DIDWW
Dear JS,
We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
Thank you for your understanding.
Best regards,
The DIDWW Team
A 500% price increase and no clear path forward
We are a long-term customer who contacted support to add an additional seat to our existing account. What should have been a straightforward request turned into a lengthy and frustrating exchange that exposed serious issues with the company’s pricing policy.
The entire case was handled by Justinas Juzuitis (Senior Customer Care Representative). While he was polite and responsive, the outcome clearly highlights a structural problem with pricing transparency and fairness, rather than an individual support issue.
During the conversation, we were informed that adding new seats would result in a price increase of approximately 500% compared to the existing seats on our legacy plan. This kind of increase is extremely difficult to justify from a business perspective—especially for long-term customers who have not received any substantial new functionality or added value that would explain such a jump.
It also became evident that:
- Existing customers are penalized for growing.
- Pricing rules are no longer clearly published or visible on the website.
- Conditions and discounts are negotiated manually and case by case.
- Any future change in the number of seats must be handled internally by support, creating uncertainty and lack of control for the customer.
Most importantly, there is no clear or predictable long-term pricing model. This makes it impossible for a business to plan ahead or assess costs with confidence. As stated during the exchange, under these conditions it becomes more reasonable to consider migrating to another platform rather than expanding within the current one.
Finally, it is worth mentioning that the mobile application has been problematic from the very beginning. In our experience, it has never worked reliably and has consistently failed to meet basic usability expectations. Fortunately, there are third-party applications that partially work around this limitation, but relying on external tools to compensate for core functionality issues is far from ideal.
The core issue is not support quality, but a pricing policy and product experience that lack transparency, consistency, and respect for long-term customers. A sustainable SaaS relationship should reward loyalty and growth—not discourage it through unclear pricing and unstable tools.
Until pricing becomes transparent, stable, and aligned with fair commercial standards, we cannot recommend this service to businesses that plan to scale.
29 januari 2026
Omdöme utan inbjudan
Svar från DIDWW
Dear Pastidea,
Thank you for taking the time to share your detailed feedback. We appreciate your long-term use of our PBX solution and understand your concerns around pricing and expansion.
Over a year ago, we introduced a significantly upgraded Cloud PBX platform, including a dedicated softphone, AI-powered features, and an updated billing model. To respect our existing customers, we ensured that all legacy services and seats retained their original pricing, rather than applying the new model retroactively. Any newly added seats, however, follow the current pricing structure, which is publicly available and applied consistently to all customers.
We understand how this transition can feel frustrating when scaling, and your feedback around predictability and transparency is valuable to us as we continue refining both our pricing communication and product experience.
Thank you again for your honest input.
Best regards,
The DIDWW Team
Probable Caller ID Spoofing by Scammers
Probable Caller ID Spoofing from a DIDWW Ireland Ltd supplied connection number 0208 073 1956. Relentless ringing from this unsolicited number, DIDWW as a communications company should be able to Police their network to prevent this harassment of innocent people.
22 januari 2026
Omdöme utan inbjudan
Svar från DIDWW
Dear Marc Horne,
We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, such incidents are caused by Caller ID spoofing, where fraudsters falsify the displayed number to hide their true identity.
We take all such reports seriously and investigate each case thoroughly. We appreciate you bringing this to our attention.
Best regards,
The DIDWW Team
Scam call
Scam call, avoid! Asking for my details...as if I would give them!
15 december 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Ahmed Butt,
Thank you for your comment.
DIDWW does not make scam or spam calls. We are a telecom infrastructure provider, and any misuse of numbers is investigated seriously. If you received a suspicious call, we encourage reporting it so we can take appropriate action.
Best regards,
The DIDWW Team
Received several scam calls over a few…
Received several scam calls over a few weeks that all lead back to this company. Now I appreciate they may not be actually making the scam calls but surely they have something in their tecnology that can do more to prevent this.
Also when I tried to report it directly to DIDWW they wanted me to provide them with my mobile number in order to make the report. I am sorry but I do not know you and I do not trust you to protect my information. Given the level of scam calls seemingly linked to your business why on earth do you think I am going to willingly provide you with my number?
Also you do not need my number to investigate a scam number that many many people are reporting. A little time spent on Google has located many people reporting the same number over and over. Just investigate the number, you do not need my details.
15 december 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Catherine Glaiser,
Thank you for your feedback. We understand how frustrating scam calls can be and appreciate you raising this concern.
To clarify, DIDWW does not make scam or spam calls. We are a telecom infrastructure provider, and while misuse by third parties can unfortunately occur, we take all abuse reports seriously and investigate them promptly.
Regarding the request for your mobile number, we understand your concerns. This information helps us conduct a more effective investigation, as details about the receiving party can be important when tracing call routes and identifying misuse. Any information provided is handled in line with data protection regulations and used only for investigation purposes.
We do investigate reported numbers, including those flagged by multiple sources, and public reports help us improve our prevention efforts. We would appreciate if you shared the number in question with us.
Thank you for taking the time to share your experience.
Best regards,
The DIDWW Team
SENDS SCAM AND SPAM OUT TO MY TELEPHONE…
SENDS SCAM AND SPAM OUT TO MY TELEPHONE - SCAM COMPANY NEEDS SHUTTING DOWN
29 november 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear SVETLANA,
We’re sorry to hear about your experience with spam calls. DIDWW is a telecommunications provider that supplies phone numbers to businesses, but we do not make or endorse any spam calls. Unfortunately, these calls may occur due to caller ID spoofing, a common issue in the telecom industry.
If you’d like to report specific numbers, we encourage you to use our dedicated form here: https://www.didww.com/report-unwanted-calls. We take such matters seriously and will investigate any misuse of our services.
Thank you for bringing this to our attention.
Best regards,
The DIDWW Team
Scam facilitators
Scam facilitators. Constant spam/scam calls through this "service".
I disagree with their privacy policy and won't be furnishing them with personal details.
24 november 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Scott,
We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
Thank you for your understanding.
Best regards,
The DIDWW Team
Awful company who indulge in numerous…
Awful company who indulge in numerous scam/fraud calls. When you get in touch with them all they want is more of your info- email/phone numbers/address etc. Stay clear of them.
18 november 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Donald Duxbury,
Thank you for reaching out.
DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.
We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.
We truly appreciate your cooperation.
Best regards,
The DIDWW Team
I keep getting a series of Calls from…
I keep getting a series of Calls from this company who operate for many companies and all of them I believe are scams. Not one of these numbers leave a message on my answerphone in which case I don’t return the call. I just block it.
I believe if there are genuine callers, they will leave a message or their name and I will call them back quite happily.
24 oktober 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Carol Weaver,
We’re sorry to hear about your experience with spam calls. DIDWW is a telecommunications provider that supplies phone numbers to businesses, but we do not make or endose any spam calls. Unfortunately, these calls may occur due to caller ID spoofing, a common issue in the telecom industry.
If you’d like to report specific numbers, we encourage you to use our dedicated form here: https://www.didww.com/report-unwanted-calls. We take such matters seriously and will investigate any misuse of our services.
Thank you for bringing this to our attention.
Best regards,
The DIDWW Team
They called me and instead of talking
They called me and instead of talking, just played music. As if people don’t have better things to do with their day. It’s just harassment.
14 oktober 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Gary Creamer,
We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
Thank you for your understanding.
Best regards,
The DIDWW Team
Facilitating scam calls
9 oktober 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Pearl Jewellery Online,
DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.
We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.
We truly appreciate your cooperation.
Best regards,
The DIDWW Team
Scam and spam calls always linked!!!!
15 spam/scam called from 3 different numbers in less than 4 hours. Every single one of them has this 'company' as its provider. Maybe vet your customers
18 september 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Gordon Brown,
We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
Thank you for your understanding.
Best regards,
The DIDWW Team
scam calls just after 6pm weekdays
another annoying tea time call
11 augusti 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Russell Bennett,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Had no interaction with this company
Had no interaction with this company, suddenly getting multiple calls from different numbers all relating to this company! Surely against the law and classed as harrasment
2 augusti 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Ronan Ferguson,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
Your cooperation is highly appreciated.
Best regards,
The DIDWW Team
Aggressive
Aggressive. Threatening. Unsolicited Calls.
Blocked and reported.
19 juli 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Jamie,
DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.
We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.
We truly appreciate your cooperation.
Best regards,
The DIDWW Team
STAY AWAY
STAY AWAY. DISASTER . using unknown to me through another RESELLER, they failed to get a new number and asked mental questions that were easy find online. Then decided to close the account had for years NO warning. Now with another provider 95% cheaper....yes 95% cheaper and no scammy business ways. ....STAY AWAY and check who is your reseller to them. Ask your provider and if your direct with them oh my .... UPDATE since the reply from DIDWW I re-asked the reseller " I completely understand how upsetting it must have been, especially considering the impact on your business. Unfortunately, the rejection came directly from our service provider, DIDWW, and we were not given the option to override their decision. We realize this led to an unexpected and costly disruption for you, and I sincerely apologize for that." Who is lying? mmmm me thinks DIDWW. * as stated now with another provider 90% cheaper)
26 juni 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear What,
Thank you for sharing your feedback. We’re sorry to hear about your experience, though it appears you were using our services through a third-party reseller rather than directly with DIDWW.
Please note that as a wholesale provider, we do not manage end-user accounts provided by resellers. Any service-related actions, including disconnections or support queries, should be addressed directly with your service provider. At DIDWW, we take service continuity very seriously, and disconnections are only considered in rare cases—typically involving non-compliance or suspected fraudulent activity, and always in accordance with applicable policies.
We recommend reaching out to your provider for further clarification. If there’s anything we can assist with in relation to a verified user account, feel free to contact us at customer.care@didww.com.
Kind regards,
The DIDWW Team
We bought 3 DID's with DIDWW just last…
We bought 3 DID's with DIDWW just last week, paid for the numbers added our credit card, next thing we wake up with an email from Aira:
We regret to inform you that your account has not been verified by our Legal Department in accordance with DIDWW Terms and Agreements, Clause 2.7. As a result, we are unable to provide you with service.
Thank you for your understanding.
Best regards,
Aira Masecke
No reason of why account was cancelled no email of refund ..
26 maj 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Charl,
Thank you for your feedback. We understand how frustrating it can be to have your account application declined, and we’re sorry for any inconvenience caused.
As part of our compliance with industry-standard KYC (Know Your Customer) regulations, all accounts undergo a verification process. In line with our Terms and Conditions (Clause 2.7), we reserve the right to refuse service if required information is missing, appears inaccurate, or if there are concerns related to potential misuse.
Please note that we cannot provide account-specific details publicly for privacy reasons. If you believe this was done in error or wish to request a refund, we kindly ask you to reach out to us directly at activity@didww.com so we can assist you further.
We’re here to help and would appreciate the opportunity to resolve this directly.
Best regards,
The DIDWW Team
Something about this company smells.
I'm asked to be honest with my review, It's a shame this company can't be honest. I have received numerous scam calls and, so far, have managed to aviod actually falling for any. When I look up the numbers the vast majority trace back to numbers owned by this company. I do not believe that they are so incompetent that they can't do anything about it. The profit from the scammers is obviously keeping them going.
Thanks to DIDWW for their standard response. My opinion of them remains the same. Despicable company.
15 maj 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Peter Gliddon,
DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.
We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.
However, your cooperation is highly appreciated.
Best regards,
The DIDWW Team
A good telecom company with good service and good quality
Working for many years with DIDWW and never had problems. Support in case of questions is superior with a super fast response time on the chat channel.
Quality is good and with the Phone systems app also available on mobile phones now.
23 april 2025
Omdöme utan inbjudan
Svar från DIDWW
Dear Thorium,
Thank you so much for your kind words and for being a valued partner over the years!
We're thrilled to hear that you've had a consistently positive experience with our services and support. It's great to know that our team has been able to assist you quickly whenever needed, and that you're enjoying the mobile functionality of our phone.systems™ app.
We truly appreciate your trust in DIDWW and look forward to continuing our successful collaboration!
Best regards,
The DIDWW Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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