I placed an order on Monday. Today, Friday I decided to see where my order was. It has not even left there yet! When I place an order on Monday, I'm expecting it to be shipped that week. Now I'm being... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought the Chill Extreme Double Joy 25mg and were extremely happy with the experience we achieved. As first timers after 40 years due to work constraints, we enjoyed our first two sessions and look... Se mer
Easy shopping gummies are great asskickers I purchased the pre rolls for me didn't like so got in contact with customer service and Taylor helped me out swapped out returned prerolls and got gummies... Se mer
I was too scared of the local weed shops, so of course I was gonna try ordering online. After several negative experiences with another company, Blue Moon Hemp, I found this site by Googling. Man, I s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
America's most trusted CBD Oil manufacturer of hemp based CBD oils, CBD vape oil, CBD edibles, CBD gummies, CBD creams, and more. Hemp derived, all-natural CBD with no THC and independent 3rd party lab reports.
Kontaktuppgifter
Griffin Road 3531, 33312, Fort Lauderdale, USA
- 305-615-1194
- support@diamondcbd.com
- diamondcbd.com
3,9
Bra
196 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Will incorrectly cancel and void your…
Will incorrectly cancel and void your order and any promotions you place and use. 0/10 site is full of clickbait.
28 maj 2025
Omdöme utan inbjudan
Svar från Diamond CBD
UPDATE 6/2 - The customer received their complimentary gift card order. Your item was delivered to an individual at the address at 10:30 am on May 31, 2025 in HUNTINGTOWN, MD 20639. The item was signed for by J STALLER.
Hello Aaron Junior,
Thank you for your feedback. After reviewing your order history, we’d like to clarify that your second order was canceled because it attempted to redeem a free gift card promotion that had already been used on a previous order. As clearly stated at the time of sign-up, our promotional gift cards are limited to one per household.
Please note that your original order, which successfully utilized the promotion, is still being fulfilled. You paid only $12.98 for two packs of the 20mg 7-Hydroxy, Pseudoindoxyl Tablets - Strawberry - 3ct - 7Dose (60mg), and that shipment is already on its way to you.
We appreciate your understanding and support of our fair-use policies, which are in place to ensure equal opportunity for all customers to participate in our promotions.
Update: We wanted to provide you with an update regarding your order. The tracking number is 9497 4502 0621 0000 0197 53, and it is scheduled for delivery on June 2nd. Please note that the package will require an adult signature upon delivery.
As previously mentioned, your original order—which successfully applied the free promotional offer—is being fulfilled as intended. Given that you are receiving the promotion as advertised, we respectfully disagree with the characterization of our offer as “clickbait.”
If you have any further questions, feel free to reach out.
This company is highly deceptive
This company is highly deceptive. I ordered 120 30 mg 7oh tablets, and once I received the product the pills came in 30 count bags. They all had a sticker on them saying 30 mg, and when I peeled the sticker back it said 20 mg on the bags. I did take one pill, and it did absolutely nothing but give me a horrible stomach ache. I opened the bag after, and it smells like nasty chemicals. Buy at your own risk, and health..
Edit: 1/5.. yes, I did talk back and forth via email with a customer representative from their company. I told her I would indeed want a return label. She then asked me if I would like to have a USPS pickup time scheduled with USPS to pick up these non-active "30mg"tablets up. I replied yes, but our USPS guy didn't know anything about it. I didn't want to just hand him the package and take a chance at not getting refunded for these garbage pills. I paid over $350, and want to make sure I get it back. They indeed sent me a label, but did not have a USPS delivery pickup scheduled when we specifically agreed on Monday. I have the emails to prove it.
I would also like to say that I take 7oh for pain in moderation, and have many other brands that work because they are "active"instead of non-active and don't stink of chemicals with a deceptive cleverly placed sticker to cover up the actual dosage per pill. Also, the brand name of these pills is called Dosed, and I found out that they in fact do not make 30 mg pills, only 20. I also recorded that conversation on the advice of my lawyer. My lawyer has all the emails that were sent, along with the recorded conversation. If I had any advice to give these people it would be to stick with CBD and marijuana products. The only reason they sell these pills is because it's something they can make profit on, and are just jumping on the bandwagon.
In closing, I would just like to say that I am only allowed to say so much. What they are doing is down right despicable, and is called false advertisement. I am going to email them right now and tell them I want these pills picked up so I am guaranteed to get my money back. I have already sent some of these pills to a laboratory to be checked for actual milligrams, and they are also testing for heavy metals, along with some other things. I only took one pill, but told them I am returning 116 tablets back, and they said that was fine.
In my opinion, her response was absolutely hilarious to me saying that because of "customer demand"they just decided to use the 20 mg bags and put a sticker on top. What a crock! You mean to tell me that a company making millions and millions of dollars per year can't afford to have 30 mg bags printed out? Also, this brand doesn't even belong to them! They are pre-packaged by another company, so in essence they are just a reseller. I mean come on, how stupid do you think I am? I'm not rich by no means, but I can definitely afford to get my lawyer involved for my protection. And that's exactly what I did. Yes, I will get my money back and then some for false advertising. Plus, when the labs come back and show what's actually in these things I believe we will be in for a big surprise! Don't worry I will follow up!
19 maj 2025
Omdöme utan inbjudan
Svar från Diamond CBD
UPDATE 6/6 Thank you for your message. We want to assure you that we take all customer concerns seriously and remain committed to providing a fair and transparent resolution.
As previously confirmed, you did receive the correct item: 7-Hydroxy Tablets – 30mg – Orange – Chill Extreme, in the quantity of 120 tablets. We understand that you would like to return the product, and we will gladly issue a full refund upon receipt of the returned tablets.
We appreciate that you have chosen to send a sample for third-party lab analysis. We welcome the opportunity to review any results you are willing to share with us and are eager to hear back once your report becomes available. We are confident in the quality and accuracy of our product and believe the findings will reflect that.
We would like to clarify that the 7-Hydroxy Tablets – 30mg – Orange – Chill Extreme you received are not pre-packaged by an outside third party. The brand Dosed is, in fact, our sister company. All of our products—whether branded as Dosed, Chill Extreme, or otherwise—are manufactured and packaged at the same certified facility and shipped from the same warehouse to ensure consistency, quality, and compliance across all product lines.
Please don’t hesitate to reach out if you require assistance with your return or have any further questions. We remain committed to ensuring your concerns are addressed thoroughly and professionally.
Update: 6/5 - We have contacted the customer several times after the return label was received to schedule a pickup for the remaining tablets, with no response after the customer viewed the email. We will continue to follow up.
Update: 5/30 We have sent the return label to the customer and will schedule a pickup for the tablets to make it as easy as possible for the customer to send back for a refund.
Hello Richard Mullin,
Thank you for reaching out and for taking the time to share your concerns. We sincerely apologize for the confusion and frustration this situation has caused—we completely understand how disappointing it must have been to receive a product that appeared inconsistent with your expectations.
Please allow us to clarify what occurred.
When we first developed and printed packaging for our 7-OH tablets, the only available strength at that time was 20mg per tablet. In response to customer demand, we have since expanded our offerings to include a 30mg version. To reduce waste and keep our prices as affordable as possible, we’ve continued using the original printed packaging that references “20mg,” while accurately labeling the exterior with updated strength stickers reflecting the correct formulation inside.
We assure you that any tablets marked as 30mg have been manufactured to meet that specification, even if the internal pouch still references the older strength.
That said, we completely respect your concerns and want to make this right.
We’ve already sent you a prepaid return label so you can return the item at no cost. Once we receive the return, we will promptly issue a full refund for your order.
Your feedback is very important to us, and we genuinely appreciate the opportunity to address this. If there’s anything else we can assist you with, please don’t hesitate to let us know.
Thank you again for your time and for giving us the chance to make things right.
Personal attention
Personal attention. Made me feel important and they go out of their way for you.
13 maj 2025
Omdöme utan inbjudan
Fantastic Experience
If I could give more than 5 stars I would. PROFESSIONAL, QUICK RESPONSE, TOP QUALITY CUSTOMER SERVICE!!! They certainly know how to gain a life long customer! Highly Recommended
19 april 2025
Omdöme utan inbjudan
Fast shipping great products and melting protection
The customer service is really good at answering questions about products you’re not sure about. I’ve tried multiple things from kitty treats for my anxious cat to gummies for relaxation. If your worried about gummies melting they have melting protection you can add and mine has never come melted.
17 mars 2025
Great products
Great products. Fair prices. Ships fast. Easy to work with.
9 april 2025
Omdöme utan inbjudan
Great company! Great product!
When our dog was diagnosed with mouth cancer we started using Diamond CBD soft Mini Burgers to help ease his pain. We have been very satisfied with the product and the excellent customer service! Dwight has been wonderful in answering questions. He shows such kindness and empathy along with professionalism. Great company!
7 april 2025
Omdöme utan inbjudan
There are some great products here
There are some great products here, you just have to know what you're looking for.
20 mars 2025
Omdöme utan inbjudan
Quality Products
I absolutely love this store.They're super knowledgeable! This is the only shop I will go to, you can trust that you’re buying a pure safe product!
Also they steer you in the correct direction to the right product for your needs!! Definitely recommand. They have loads of products ❤️🙇🏽♀️ they need a subscription set up, where its automatically sent to me lol 😁
1 mars 2025
Omdöme utan inbjudan
Such a great experience to purchase…
Such a great experience to purchase products from Diamond CBD. Customer service is very responsive and aims to please the customer if you do encounter any issues with an order. Shipping is fast unless you order on a Friday because they are closed on the weekend. An easy workaround as long as you know this. The products are awesome and quality is as promised. Highly recommend!
14 februari 2025
Omdöme utan inbjudan
Diamond CBD has a great selection
Diamond CBD has a great selection and will definitely have what you need. I use the 7-hydroxy for chronic pain. I have also bought various gummies and they are all wonderful.
5 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Laura! We’re glad you love our selection and that our products help with your pain. We appreciate your support!
Everything is great about this product
Everything is great about this product. You are 100% the best
19 februari 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Michael! We truly appreciate your support. 😊🌿
Wide selection, great deals and discounts
Their system is easy to use, they've got a wide selection of everything, especially D8. Diamond often has great discounts and deals. This is one very satisfied customer!
7 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Jacob! We’re glad you love our selection and deals. Enjoy your D8! 😊💎
I always love my little packages in the…
I always love my little packages in the mail! Great stuff!
12 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Jamie! Enjoy! 😊
I love to shop with the bogo allows you…
I love to shop with the bogo allows you to try multiple flavors
4 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thanks, Chip! We’re glad you enjoy the BOGO deals and trying out different flavors! 😊🎉
Best CBD On the Market
great products works well. elderly mom uses it daily
12 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, James! We’re so happy to hear our products are helping both you and your mom. We appreciate your support! 😊
Diamond was recommended by a friend…
Diamond was recommended by a friend because of the quality of the products. At this time, I've not experienced any adverse effects or have any complaints. I use the gummies for sleep and the CBD oil for dogs. Everything works great.
12 mars 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Lesley! We’re glad to hear our products are working well for both you and your dog. We appreciate your feedback! 😊🐾
Great quality products and fast shipping!
Have ordered from here multiple times. The quality is always great and the shipping is fairly quick. I will definitely be ordering more!
21 februari 2025
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Lilah! We appreciate your loyalty and are glad you love our quality and fast shipping!
Diamond CBD Delta 8 gummies are the…
Diamond CBD Delta 8 gummies are the most consistent experience you will get from any Delta 8 Gummy on the market!
23 december 2024
Omdöme utan inbjudan
Svar från Diamond CBD
Thank you, Nate! We’re glad you love the consistency of our Delta 8 gummies! Enjoy!
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