Designs.ai Omdömen 

68
•
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I am extremely disappointed with Designs.ai and their customer service. I was charged **€246.84 without prior notice or authorization**, despite never having used this platform or knowingly... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail,... Se mer

Betygsatt 1 av 5 stjärnor

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of... Se mer

Betygsatt 1 av 5 stjärnor

Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disp... Se mer

Företaget har svarat

Företagsinformation

  1. Företagstjänster

Informationen kommer från olika externa källor

Designs.ai is a creative platform hosting tools that are intended to assist independent freelancers, markets and small businesses to create exceptional brand identities and stand out from the crowd.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(68)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I am trying to sign in to cancel my sub…

I am trying to sign in to cancel my sub and I cannot even log in to do so, site just keeps hanging.

5 mars 2024
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Rebecca,

Please kindly send us an email at info@designs.ai with your account details, and we'll be more than happy to assist you with sorting this out.

Designs.ai Team

Betygsatt 1 av 5 stjärnor

Misleading and scam-like website

25 januari 2024
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Jack,

Greetings.

We appreciate your feedback and apologize for any confusion. Our pricing, terms, and conditions are transparently presented on our website.
If you have any concerns or require assistance in resolving issues, please feel free to contact us at info@designs.ai. We are here to help and ensure your satisfaction.

Regards,
Designs.ai Team

Betygsatt 1 av 5 stjärnor

Shady business practices

Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disputing their charges.

Horrible customer-service, avoid if possible!

Update: I did reach out to support first. You said there is nothing you can do about it. I am just sharing my experience with the lot of you after the fact

15 januari 2024
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Csaba,

We understand your concerns and would like to address them promptly.
In order to provide you with the best possible assistance, we kindly ask you to reach out to us directly at info@designs.ai with your account details.

Our dedicated team will thoroughly investigate your case and work towards a resolution that meets your expectations.

Thank you.

Designs.ai Team

Betygsatt 1 av 5 stjärnor

impossible de résilié

5 januari 2024
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Greetings.

Feel free to email us at info@designs.ai, and we'll be more than happy to assist you with the cancellation process.

Thank you.

Designs.ai Team

Betygsatt 1 av 5 stjärnor

Wrong design was provided for download…

Wrong design was provided for download and the company refused to provide the correct download. Silver lining, i've now found much better software for designing logos, which highlights how basic this company software is and how little they care about their customers getting a good product (or even the right one).

17 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam
I had to give them one star as there is nothing lower, they charged me £24 and didn't give me any extra features. If we look at the tool itself it is the degraded version of canva

1 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sketchy

First of all, I was very disappointed with the results. Which is still fine, given that I didn't expect AI to do much anyway and I was using the free trial after all. But when I tried to cancel my trial, the site won't even let me do it. Clicking the 'My Plan' option keeps bringing up a pop-up message "Error, No response from server. Please refresh and try again later" which does not go away no matter how many times you click the cross. This is the kind of thing that happens before you forget to cancel your subscription and end up paying for a service you know you have no use for.

1 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Can’t even process videos

Can’t even process videos. Wait hours and was locked. Total waste of my time.

16 juli 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Ivan,

We are truly sorry to hear about the frustration and inconvenience you experienced with our VideoMaker.

We want to assure you that our VideoMaker is currently functioning optimally. If you're still encountering issues with downloading or processing videos, we kindly request you to reach out to our dedicated support team at info@designs.ai.

Our team will promptly assist you in resolving the problem and ensuring that you can fully utilize our services.

Thank you.

Regards,
Designs.ai Team

Betygsatt 1 av 5 stjärnor

No clear way to stop a subscription or…

No clear way to stop a subscription or delete your account.

14 maj 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have`received your account deletion request. Please allow a few working days for the process to complete.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Betygsatt 1 av 5 stjärnor

Uselss product and bad customer service.

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail, where the estimated response time is about a week. Stay away. There is nothing of use here.

6 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dont Use! Account Deletion not possible!

There is no way to delete your account and the terms of service are misleading. Since hours i search for an option to delete my account but there isnt an option.

16 april 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have received your email and have processed your account deletion request. Please allow us some time to complete the process.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Betygsatt 1 av 5 stjärnor

Watch out! there is no way to stop them to withdraw your money!

Watch out!! Its made as a lure to harvest your bank details and hook you on a payment that you can not cancel.
There is no way to DELETE your account. Once you enter your card details there is no way to stop them to withdraw your money!
for a 25 Euro a month(!!!) there is nothing useful. You can go to CANVA for 11Euro and have hundreds of times more value.

23 mars 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Greetings.

We take pride in offering our clients a seamless and intuitive user experience, which includes a straightforward and hassle-free process for canceling trial plans.

Please do email us your account information to info@designs.ai and we will reach out to you promptly to solve this.

Thank you.
Designs.ai team.

Betygsatt 1 av 5 stjärnor

This company somehow gained access to…

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of money. Very shady business and has not returned my emails regarding this. Avoid

24 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Asked for a demo multiple times and…

Asked for a demo multiple times and kept being asked how many employees I have and what my budget was (it's a subscription service so no idea why any of this is information is needed). Will seek an alternative service. Avoid.

21 februari 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Benjamin,

Thank you for reaching out to us. We would love to gain a better understanding of your business needs to ensure that we can provide the right assistance for the demo.

Rest assured that our team is committed to your success with our product, and we will send you detailed guides to help you use our product effectively.

Please feel free to reach out to us with any questions or concerns, and we will be happy to assist you.

Regards,
Designs.ai Team

Betygsatt 1 av 5 stjärnor

He withdrew $500 from my card without…

He withdrew $500 from my card without my knowledge.

8 februari 2023
Omdöme utan inbjudan
Logotyp för Designs.ai

Svar från Designs.ai

Hi Abdullah,

To further investigate your claim, could you please reach out to us at info@designs.ai ?
Please provide us with the registered email address of your account.

Hope to hear from you soon.

Regards,
Designs.ai Team

Betygsatt 5 av 5 stjärnor

Designs.ai is one of the best online video making website…

Designs.ai is one of the best video making websites online i would say. It provided me with a comprehensive solution to create professional-looking videos. It is a user-friendly interface that offers a wide range of features and tools to create stunning videos. Also the website provides pre-made templates, music, sound effects, and a library of assets that can be used to make engaging and dynamic videos.

5 februari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer