I’m genuinely so impressed with Denman brushes. The selection is amazing — there’s something for every hair type and need — and the product descriptions are actually helpful, so it’s easy to choose... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Хороший магазин. #19737 Заказывала с британской версии сайта (у них есть доставка в РФ). Есть код на скидку 10% на первый заказ. Заказ отгрузили на следующий день. Доставка с треком осуществлялась... Se mer
I recently bought a Mason Pearson brush which caused my hair to become badly tangled and even matted. Denman was recommended online as a good detangler for long, thick hair like mine. So far it has ma... Se mer
I placed an order on 4th January 2021,the money left my bank account on the same date. I haven't received my order . I emailed Denman brush customer service who told me it was the fault of Royal... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Love your hair...love Denman!
Kontaktuppgifter
Clandeboye Road, BT19 1AA, Bangor, Storbritannien
- customerservice@denmanbrush.com
- denmanbrush.com
Хороший магазин
Хороший магазин. #19737
Заказывала с британской версии сайта (у них есть доставка в РФ). Есть код на скидку 10% на первый заказ. Заказ отгрузили на следующий день. Доставка с треком осуществлялась Royal Mail/Почтой РФ. Через 7 дней посылка была уже в моем почтовом отделении. На сайте можно оплатить
через Paypal (для меня это всегда большой плюс). В целом, у меня проблем не возникло, товар пришел в целости и сохранности, довольно быстро.
1 mars 2021
The delivery in Portugal is very slow…
The delivery in Portugal is very slow and costly because of customs and duties.
I still haven’t received the products.
28 februari 2021
Svar från Denman Brush
Hi Carlota,
Many thanks for getting in touch to share your experience. I am sorry to hear that you incorrectly charged import taxes by Portugal Post - no customs fees were due.
The NI Protocol means that Northern Ireland, where your parcel was shipped from, is still part of the European Customs Union and therefore you should not have been charged any customs fees.
We would encourage you to make a complaint with the Portugal Post and would advise all other customers who reside within the EU not to pay customs charges.
Many thanks
Jamie
Absolutely hands down the best!!!
Absolutely hands down the best brush I’ve used! Less breakage on my hair, no pulling or tearing hair out completely love it 😍👍🏽
27 februari 2021
The guy was very helping indeed
27 februari 2021
Love Denman brushes have been using…
Love Denman brushes have been using this brand for years never disappointed by the brushes or quality of their brushes even the keyring of the D7 brush is amazing quality.
27 februari 2021
Absolutely love denman I always have
Absolutely love denman I always have , I've used them for years . Thankyou so much. I've bought some friends denman products too
25 februari 2021
The brushes are fine, but.
The brushes are fine, but I had to pay almost the same price in customs.
23 februari 2021
Svar från Denman Brush
Hi Annette, many thanks for getting in touch to share your experience. I am sorry to hear that you incorrectly charged import taxes by Post Nord - no customs fees were due.
The NI Protocol means that Northern Ireland, where your parcel was shipped from, is still part of the European Customs Union and therefore you should not have been charged any customs fees.
We would encourage you to make a complaint with the Post Nord and would advise all other customers who reside within the EU not to pay customs charges.
Many thanks
Jamie
Great service
Great service, super fast delivery from the UK to North Macedonia (less than a month)
22 februari 2021
Fast Service
Fast Service
My order was shipped out and arrived in Canada quickly and I did not have to deal with a long delay due to customs.
21 februari 2021
I haven't received my order and no one…
I haven't received my order and no one can tell me where is it. It has been 21 days without news.
20 februari 2021
Svar från Denman Brush
Hi Edgar,
Many thanks for getting in touch to share your thoughts. We take great care to open and honest with customers about how long delivery will take and clearly explain that orders shipping outside of Europe usually take more than 25 business days. As you order was placed on January 30th you should expect to receive it around March 6th. Many thanks - Jamie
ITEM NOT RECEIVED
I paid more for shipping than for the actual brush and it still hasn't arrived. And on top of that I receive email reminders to review a brush I haven't received! Collaborate with a service that has a tracking system if you want to charge so much money for shipping.
20 februari 2021
Svar från Denman Brush
Hi Maria, thanks for getting in touch with your comments. I am sorry that you received notifications before you received your parcel, these are automated at the moment and we are not able to time them with delivery. We dispatched your order on the day that it was placed but international shipping sometimes takes longer than expected. I can see that your parcel is currently with Elta Hellenic Post and I hope they will deliver it soon. Take Care - Jamie
Excellent customer service
Excellent customer service, quick to respond and solve the problems with my order. I'm very satisfied.
19 februari 2021
Fantastic brush
I have used Denman brushes for years. I bought one for my grand-daughter, who didn't like her long hair being brushed as it pulled, and she loved it, and has used it ever since.
18 februari 2021
great service
I contacted customer service via the help facility about a faulty D6 shampoo/shower brush - the strap kept coming off on one side. They sent me a new one which does not have this problem.
17 februari 2021
A special brush for fine hair.
I have very fine hair and this brush is perfect, it doesn’t tear the hair out either!
The delivery service was very good.
15 februari 2021
Very good quality products and good…
Very good quality products and good efficient service.
14 februari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.