Delta Auto Protect Omdömen 360

TrustScore 1.5 av 5

1,7

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This is Big SCAMMER!!! I bought extended warranty . For $2500 plus they never cover anything from my BMW . When I claim about my car wiping . There ignore my phone calls until I’ve ask. I want my mone... Se mer

Betygsatt 1 av 5 stjärnor

This is an outright fraudulent company with zero customer service or downright rude CS agents. My car broke down due to a timing chain issue 2 months after I bought their warranty and their inspector... Se mer

Betygsatt 1 av 5 stjärnor

If you own a repair shop beware. Twice I had to file complaints with the proper government agencies to get payment. They paid then, but lied about what happened stating we never sent paperwork or call... Se mer

Betygsatt 5 av 5 stjärnor

I purchased an extended warranty from Delta Auto Protect, unsure if I would ever end up using it. However, last week my car started making a grinding noise whenever I would turn around a corner. I kne... Se mer

Företagsinformation

  1. Hemhjälpsbyrå
  2. Allt-i-allo

Informationen kommer från olika externa källor

Delta Auto Protect has been servicing Vehicle Owners with dedicated quality care and providing comprehensive coverage to all drivers nationwide. Since the beginning, our goal has been to provide exceptional service, eliminating delays, and developing the industry standard for Extended Vehicle Service Programs. Delta Auto Protect is staffed with ASE certified technicians who work for you. Our staff speaks directly with your repair center and provides coverage authorization in a timely manner directly over the phone.Delta Auto Protect's ASE trained technical staff can navigate YOU through the claims process seamlessly. Delta Auto Protect is the direct extended auto warranty administrator and obligor. Delta Auto Protect is a licensed corporation fully bonded and insured by an AM Best 'A' rated insurance provider. All of us at Delta Auto Protect look forward to providing you with exceptional service.


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

360 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Beware!!! Deceptive Scammers!!!

In December 2017 I purchased a vehicle service warranty on my personal vehicle with Delta Auto Protect. After filing numerous claims and having them denied by the service provider, I elected to cancel the service warranty as per the contract, Section VII.1.A. The prorated amount owed to me as calculated by Delta Auto was $1935.00. On August 14th 2018 I submitted a cancellation and refund request in writing via fax. Delta representatives all acknowledged receipt of the fax and stated that the check would be mailed at the end of the month. As of this date, January 14, 2019, I still have not received a refund in the amount of $1935.00. I have made over 15 documented phone calls to multiple company representatives in leadership requesting a full and fair refund (including Misters May, Park, Lynch and Cruz). No attempt has been made on their part to deliver a full or partial refund of any kind. After five months of requesting a refund, I can only conclude that Delta Auto is not acting in good faith and shows no intent to extend the agreed upon refund. Their actions constitute unfair and deceptive practices towards consumers using their services.

16 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - The timing went out in my car, and I was stranded. The car stopped and no matter how many times I tried I could not get it to start. I am so glad I had Delta Auto Protect extended warranty. I was able to get my car towed and repaired and received a rental car while waiting for repairs. Everything was covered and with a very minimal deductible.

16 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful Company

My 1999 Dodge Durango started to have brake issues that left me on the side of the road one day, as I could no longer safely drive it. I gave Delta Auto Protect a call since I had an extended auto warranty coverage through them and knew that whatever issue was going on with my brakes, it would be covered. I explained what was happening with my brakes to the person on the phone. He called for a tow truck to get my Durango and also provided a rental car for me to use until everything was fixed. The agent handle things quickly and was knowledgeable with what the warranty covered. Everything was handled well by the company and I saved quite a bit of money since I was only responsible for the deductible.

15 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Andre McDaniel delta auto review

With some of the vehicles I have, I typically like to have an extended auto warranty because repairs are so expensive. Delta was one of the few that would insure a Porsche, so I went with them. I had an excellent experience with their rep and the initial purchase was pretty simple. Setting up payments for the warranty was very easy, too.

14 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This past weekend I had a blow-out…

This past weekend I had a blow-out on the highway. It was the scariest experience of my life. I called Delta Auto Protect and they sent out a tow truck to my location. The customer service was super friendly and worked in an urgent manner by starting the process of getting a rental vehicle while my car was in the shop. I used the rental for a day and paid nothing out of pocket. The only thing I had to pay for was my deductible- which was super low. I was able to get back to my life way quicker than I would have without Delta Auto Protect.

11 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Reliable Company

Since I constantly travel on the road, I wanted the peace of mind using the best protection for my Honda Civic. Fortunately, I learned about the benefits of getting an extended warranty from Delta Auto Protect. This extended warranty is a good way to reduce financial stress when my car needs to be repaired. I’m not very skillful when it comes to fixing car problems, so I want assurance that I can keep my vehicle running smoothly by getting an extended warranty to avoid expensive repairs.

I would encourage all vehicle owners to get extra car protection from Delta Auto Protect.

10 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My review of delta auto protect..

I had just purchased a new car for some reason it started acting extremely weird, when I would go to start it something was acting strange and smoke filled inside of my car thank goodness I had decided to purchase an extended warranty with delta auto protect i called them and explained what was going on they set up a time for a mechanic to check out what the problem was and only charged me with my deductible thank God for that it turned out their was a few lose wires that were were touching that was causing all the issues. they got it fixed and had my car back to me,they were extremely professional and very courteous I'll be recommending them to everyone I know.

9 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delta Auto Protection

My sister suggested that I get a warranty through Delta Auto Protection, I was hesitant at first but decided to try them I was going to a woman's retreat for a week end for work and some ladies night out driving to Detroit and getting on a plane before I could make to Detroit my car just shut off wouldn't turn no light on nothing Unbelievable I said to myself car is only three old I stopped passenger driving by and they gave me a jump nothing so I called Delta Auto Protection and was told someone would be right out in a hour Jimmy came took a look under the hood and said sorry it's your transmission went out he told I'd been driving awhile with no fluid he called in to get me a rental for the week. and took to get my car transmission fixed and all I had to pay was my warranty glad. I'm going to continue my warranty.

8 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was driving down a set road and hit a…

I was driving down a set road and hit a puddle that was actually a huge lot hope and ruined the suspension in my car. Thank goodness I have Delta Auto! They helped me find a mechanic to fix my car and helped with a rental while my car was in the shop and all it cost was my deductible! I saved so much money thanks to Delta!

8 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The day of Christmas I was traveling to…

The day of Christmas I was traveling to a family members house and we ran out of gas. I called delta auto protect and spoke to customer service agent Ashley. She advised me I had a coverage on my account that covers gas. She was able to get Jim to come out to us within 30 minutes with 10 gallons of gas to help us. If you look for any type of auto mobile coverage please look no further and chose Delta Auto Protect.

7 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy Customer

Delta Auto Protect really helped me when I needed it the most. Last weekend I was rushing to work as I was late but the car got stuck at a traffic light. It stopped running completely. I have always experienced battery problems but I just didn't think it will give up on me like it did, but fortunately I have Delta Auto Protect. I gave them a call and they arranged for someone to come out and check it out. The person was on time and very nice. The service he provided was very friendly and professional. They towed my car and got me a ride, I am a happy customer. All it cost me was my deductible. Thank you.

7 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delta auto review

I was looking for the perfect protection for my 2010 Chevy Cobalt I had over 140,000 miles so I needed something that wouldn't give me really high rates an Delta Auto Protect provided me with great coverage an rates an Delta's policy provides protection for vehicles that are 4 to 10 years of age with more than 80,000 miles which is perfect for my situation. Also, Delta customers get a full 5 years and/or 125,000 miles of warranty coverage against unexpected mechanical failures. That sold me they have amazing deals an I would recommend them to anyone I know thanks you are amazing an I love my new warranty 😊😊😊😊

31 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

If you like to drive well past the 100k…

If you like to drive well past the 100k mark on your odometer, then some type of protection is needed. When I arrived at 105k, my water pump decided to cease operation. My dealer told me numerous times about my 100k Powertrain warranty. Intially, I was a magnet for repairs. But 2 sons and a wife later, I can no longer read through and analyze maintenance and repair schedules. Lucky for me, I invested in an extended warranty from Delta. I called the warranty company to check if my water pump was covered. He happily explained any component submerged in fluid is covered. My question was answered, prayers were answered, and my water pump was fixed. I couldn't ask for a better deal than that.

29 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

My 2006 Toyota Corolla broke down today at the freeway, and I had to get it towed to the nearest repair shop. I contacted Delta Auto Protect, and a very nice customer service representative walked me through the claim process. He talked to the mechanic, and said that the claim will be approved and that they will provide me with a rental.I am so happy! I just have to pay my deductible. Thank you so much for the great service!

19 december 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Utterly the worst!

Like many of you, I have had an overwhelming poor experience with this company. My 2013 GM vehicle became disabled and inoperable. I had it towed to a local, reputable GM dealership. It took two days and 13 phone calls to finally reach a claims representative to assign an inspector. My service writer at the GM dealership also said it took several calls to finally get through and reach a claims representative. After six days passed, still no inspection of my car, and subsequent calls to Delta proved futile. Finally on the 9th day a field inspector showed, and denied coverage for one of three major issues. On the one part of the engine he agreed to cover, he allowed for an aftermarket part in which the dealer could not, would not use due to service warranty policies. The part that was denied is an integral mechanism to the timing of my cars ignition and, under any pretense is a covered part. Last, the remaining assembly and most costly of the three, was denied since the inspector insisted on a tear down of the assembly. The service writer called to explain the delay and denials, I immediately authorized a tear down. It was completed the same day. It has now been 12 days and no inspection. I have made 18 calls, have been on hold at least 10 minutes each call, and still have no commitment from DELTA that an inspector has been reassigned. Rental car charges are now over $1000.00. As of this writing, my car sits on a hoist Uninspected and with pending repairs of over $3500.00.

3 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Oldest Daughter's Car...

So my oldest daughter goes to school in California and her car has quite a few miles on it. I couldn't afford to get her a new car but after doing some research, I figured the next best thing would be to buy her an extended car warranty just in case something happened to her car so she could get it back on the road as soon as possible. After all my research, I narrowed it down to Delta Auto Protect because of the sheer mass quantity of outstanding reviews I found online. So glad I did too because approximately 90 days after I purchased the Delta Auto Protect extended car warranty, my daughter's brakes went out! She managed to keep from crashing and shut the car down. We both called Delta and once they understood the problem, they expedited her claim and got approval to get her brakes repaired. They not only had my daughter's car towed to an ASE certified mechanic's shop, they gave her a rental to use until the brakes were fixed! We are more than satisfied with their fast service and affordable warranty. Highly recommended!

25 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delta Auto Protect is a great company

Delta Auto Protect is a great company! They really work with you to make sure the policy you are getting fits your needs. The representatives are very friendly and actually make you feel like your opinion and needs matter. The quote they offered me was much more reasonable than some of their competitors so this reason, coupled with the positive interaction I had with the company, made it worth it for me to buy a policy with them

14 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was having major problems with my air…

I was having major problems with my air conditioning leaking water on to to floor of my car. I drove into a nearby repair shop to have it looked at. I was afraid that if enough water leaked into my vehicle, it could cause electrical problems or make my speakers defective. The staff at the repair shop took a look at it and it was such a quick fix. I haven't had the issue since. All I paid was my deductible to basically prevent a problem that could end up costing much, much more in the future.

9 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Shopping for extended warranties is…

Shopping for extended warranties is stressful! I was in the market for a warranty for about two months and everything was a bust. I felt like so many companies were overcharging and I didn't like it. I ran across Delta Auto Protect and decided that it wouldn't hurt to give them a call. I was so pleased to discover that their coverage was affordable and adequate. I haven't looked back since. It's one of the best decisions that I've made for my car.

8 november 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I dont have to worry anymore!

I've never tried an extended warranty company before, I assumed that when you buy a car, you take on the responsibility of the repairs. Someone explained to me how extended warranty works and after doing some research, I decided to go with Delta. Im sooo glad I did because within 3 months the water pump went out in my car and the warranty got it replaced and took care of everything! Im so happy that I don't have to worry about car repair anymore, I don't know anything about cars.

6 november 2018
Omdöme utan inbjudan

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