Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Se mer
Företaget har svarat
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Se mer
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Se mer
Företagsinformation
Skrivet av företaget
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Kontaktuppgifter
Unit 7N Nobel Road, N18 3BH, London, Storbritannien
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,4
Medel
266 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Envío rápido y seguro
Envío rápido y seguro. Estoy muy satisfecha con los productos comprados.
GRACIAS!!
9 maj 2026
Same great service but the quality has dropped
Had no issues buying from De La Creme again. I was disappointed with the quality of the coat though, it's nothing like the same coat I bought last year. But returns were straightforward and they refunded me quickly so I can't fault the service
25 februari 2026
Took my mum’s money
Took my mum’s money, cancelled her order with no refund and won’t respond to her at all. Taking advantage of an 84 year old woman. Disgraceful.
24 februari 2026
Omdöme utan inbjudan
Svar från De La Creme Fashions
Hi Lisa,
We would like to apologise for any misunderstanding that has taken place regarding this experience. We would like to reiterate that we don't take advantage of any of our customers, regardless what age they are. We have emailed you regarding information regarding this matter. We hope to solve this matter amicably. Thanks for your patience and understanding. We would like to apologise for all delays and inconvenience.
De La Creme Team
No order received
25 januari 2026
Svar från De La Creme Fashions
Our tracking shows you have received your order after sending this message. Please revise this feedback as it currently is incorrect.
Quality fabrics and uniquely stylish…
Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after placing it, which was disappointing.
Also, the customer care phone number didn’t work, so I couldn’t get help or updates when I needed them.
Good quality, but delivery and support need improvement.
23 januari 2026
I haven't received my order over three…
I haven't received my order over three weeks now still and tried many to communicate but no reply
3 januari 2026
The order was due on the 23rd still not…
The order was due on the 23rd still not arrived yet!😞!
15 januari 2026
I did not receive this coat as the…
I did not receive this coat as the company cancelled my order. I am still waiting for my £55 refund ????
20 december 2025
The coat I bought arrived very quickly…
The coat I bought arrived very quickly and for the price was great quality . Fitted well
11 december 2025
Nice coat, loose buttons
Really nice warm coat, and true to size. Only 4 stars because I've already had to sew 2 buttons back on, and I only got it yesterday.
30 november 2025
Expensive
The coat was good but very expensive.the shipping and duties are more than the orignal price of coat.and i bought size number 22 it was not fit to me and i asked them to return and they refused to do that.when i orderd another size 26 it was also not fit it is bigger so i paid almost $1000 and still not satisfied
I will never ever buy anything from them.
18 november 2025
Shipping cost is unusual high
Shipping cost is unusual high. It cannot take that much to ship a coat.
29 november 2025
Delivery much longer than expected
Delivery much longer than expected - still hasnt arrived and dont respond to emails
19 november 2025
Returns process.
No communication about return of item despite me sending 2 emails.Really bad customer service!
4 november 2025
I’ve received damaged goods and I am…
I’ve received damaged goods and I am not getting a response from your emails to return these .
Not good!
5 oktober 2025
Perfect carmel wool coat.
I've been searching for a coat that would meet all my expectations for a long time. I highly recommend this coat, the caramel color is very pretty.
1 november 2025
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