Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

These pads are more comfortable than stock pads, but still eave a lot to be desired, especially for the price. My ears hit the drivers of my headphones, so if the pads were thicker I think that would... Se mer

Betygsatt 4 av 5 stjärnor

Great service, cheap shipping, easy information on sizing and compatibility. Sometimes it's a bit hard to make a decision comparing the 10 different material types. The ~$35 flannel pads I purch... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The Elite Hybrid pads for my Sundara’s are an upgrade in several areas. The deep bass is better focused. Midrange and highs are also enhanced with added balance. The look and feel is pure quality too... Se mer

Betygsatt 5 av 5 stjärnor

Stellia ear pads Limited Edition First its very comfortable and it does what is stated by Dekoni. I have ben an audiophile for over 50 years, and it takes a lot to impress me because i am old s... Se mer

Företagsinformation


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

320 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Have I been scammed ????!!!!!

Very bad experience with dekoniaudio.

Order #37690 - for a total of €117.94

It's been two months since I placed the order, no news from them, no response to my emails.

Have I been scammed ????!!!!!

14 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Better than stock, but need to be thicker

These pads are more comfortable than stock pads, but still eave a lot to be desired, especially for the price. My ears hit the drivers of my headphones, so if the pads were thicker I think that would solve the problem

19 mars 2026
Betygsatt 1 av 5 stjärnor

Worst product i have ever purchased

Worst product i have ever purchased, plastic clips snapped off not even a year after use and they use glue for the leather which also didnt last more than 6 months. absolutley terrible products, they wanted me to pay 30 usd for shipping. Avoid at all cost scammers

11 februari 2026
Omdöme utan inbjudan
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Hi there, we’re really sorry to hear about your experience. That’s certainly not the standard we aim for, and we understand how frustrating this must have been.

For clarity, all of our earpads are covered by a 2-year warranty. Our standard process requires the original pads to be returned so we can verify authenticity and prevent reuse of previously warrantied items. We know international returns can be expensive, so we also offer a no-return warranty option in those cases, customers only need to cover the shipping cost for the replacement to their country.

If you’re still within the warranty period, you may also be able to receive faster service through the original retailer you purchased from. A list of our authorized dealers can be found here: https://dekoniaudio.com/pages/become-a-dealer

Betygsatt 4 av 5 stjärnor

My new Go-To for earpads

Great service, cheap shipping, easy information on sizing and compatibility. Sometimes it's a bit hard to make a decision comparing the 10 different material types.

The ~$35 flannel pads I purchased for my DT770s punch above their weight class, but the inexpensive "standard" pads I purchased for my MDR7506s punch....exactly at their weight class.

Much better service and products than Brainwavz Audio or the junk on Amazon.

19 januari 2026
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Cheers!

Betygsatt 5 av 5 stjärnor

Audioquest NightHawk woes!!

Your company fixed my issue with my ailing NightHawks....with your high quality headband, the NightHawks are good as new again. I may have to get new pads down the line one day.

Thank you very much Dekoni!

17 november 2025
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Always happy to help!

Betygsatt 5 av 5 stjärnor

Great product

Great product, very good build quality, worked exactly the way you said it would improve my sound quality thank you

17 november 2025
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Thank you so much!

Betygsatt 3 av 5 stjärnor

Expensive. Not widely reviewed. Differences between the 3 choices not explained at all.

The versions for Grado. Given reviews generally on third party earpad replacements are equivocal at best, one is disinclined to take a leap of faith for £50-80.
The photographs tell you nothing. The description makes no mention of the benefits - comfort? Cosmetics? Sound quality? Nothing.
I always felt those who complained Grados were uncomfortable were overdoing it.
If you are going to sell two bits of foam for £80 I suggest better images and a full description of why you would spend that much rather than stick with the originals.

Update: Dekoni Audio have tried to have this review removed by insisting on name, telephone number and transaction details.
If you read the review it is perfectly obvious there was no transaction. And for the reasons clearly stated.

Update in response to below: Constructive feedback is EXACTLY what this is; No speculation was entered into.
Perhaps you might read what was written before delivering such an inane reply.

25 november 2025
Omdöme utan inbjudan
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Hello! Thanks for the feedback.

It seems you have not actually tried the product. We value feedback, however we appreciate if it was constructive rather than destructive and speculative.

Betygsatt 2 av 5 stjärnor

Supposed to be genuine sheepskin…

Supposed to be genuine sheepskin leather earpads. And they are expensive!
Yet the black "leather" flakes after 3 years, like every other cheap plasticleather earpad. Will definitly not buy again!

22 oktober 2025
Omdöme utan inbjudan
Logotyp för dekoniaudio.com

Svar från dekoniaudio.com

Hello!

Leather is much more rugged than pleather and with proper maintenance leather will last a lifetime. In the future please note it is important to moisturize the leather so the skin does not crack and flake. This can be done with generic saddle soap.

Thank you for your review!

Betygsatt 5 av 5 stjärnor

Purches and shipment

The product was to my satisfaction
The process of procurement and shipment was easy
And the product arrives fast, even though my location is outside the USA & Europe

25 augusti 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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