Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
America's #1 layaway service for travel and the world's first layaway service that offers a full rewards program. Book flights and hotels in weekly or bi-weekly installments with as little as 0% down.
My 1st time using this company and I was scared but I’m 100 percent recommend this company! Customer service A1, pricing, mater affect everything was excellent!!! I gone booked another trip
Good customer service via email. Would recommend to try to do business over the phone if possible but great app and service !
Excellent, got a little worried about a payment that wasn’t taken out, but they corrected it right away will use again
Everything was great made on time payments received my e ticket confirmation when last payment was made definitely recommmed this service to others will be using again in the future thanks Defera 5 stars!!
Everything was sample from the booking,payments and receiving confirmation for the flight after last payment
Good company, always a prompt response when I had a question. Will use in the future.
I recently completed the final installments for my flight, and I must say, the entire process was an absolute breeze. From start to finish, everything went smoothly, and I couldn't be happier with the experience. The customer service was truly top-notch, always attentive and eager to assist. Every email inquiry I sent was met with a prompt and helpful response, often within minutes. It’s clear that the team is dedicated to ensuring a seamless experience for their customers, and it made a significant difference in my booking process. I felt well taken care of at every step, and I’ll definitely be using their services again in the future.
I was unsure about how this process might go, what to expect, and if it would work out. The design choices are sleek but have a mysterious appearance.
Thankfully it did!
I will say I think more could be done to provide peace of mind. For example, presenting more details about what to expect prior to selecting this service as an option and adjust user interface to find things more easily.
That all being said, I found success with this service and that is thanks to the incredibly responsive real person communication.
I would recommend this service because of this.
Defera is now my only go to for booking flights. I travel often and am so happy I stumbled across this amazing company! Not only do I not have to pay for tickets completely up front but they help me every step of the way. Communication is 5 stars alone. I highly recommend them!
My experience with Defera was easy and smooth. Anytime I needed any in regards to my flight they emailed me back in a timely manner. I would highly recommend using Defera to fly again.
Made it easy for me a book a flight.
The company communication is a little inconsistent between agent/customer overall I’m satisfied.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
