Fantastic experience. My car had been in the garage for a service, the audio was disconnected and I couldn't find the key code to reset it anywhere. Not even in the manual! Checked online, Renaul... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I chose the free service to get a radio code for my Ford Transit and the email with my radio code came through within minutes. The code worked without a problem. Absolutely amazing. Would 100% recomme... Se mer
Företaget har svarat
codul nu a funcționat, am luat legătura prin email cu voi și ați zis că alt cod nu aveți să vă dau clip video cu seria casetofonului și introducerea codului și v-am dat, ați zis că îmi rambursați bani... Se mer
It does not get any easier than with these guys, within a couple of minutes it was all sorted 👍, wish all companies where this good, many thanks 😊.
Företaget har svarat
Företagsinformation
Skrivet av företaget
DecodeMyRadio.co.uk provides instant radio unlock codes for thousands of vehicles, this includes: Ford, Volkswagen, Renault, Nissan, Fiat, Audi, Skoda, SEAT, Honda & Dacia. Online since 2005 we have helped thousands of customers recover their lost radio codes, saving time and money. Our service is 100% online, secure and guaranteed – just enter your radio serial number to get started. Decode My Radio is a trading name of Plasmatize Media Ltd, registered in the UK (Company No: 07190192).
Kontaktuppgifter
Suite 2, Fortuna House, 88 Queen Street, S1 2FW, Sheffield, Storbritannien
- support@decodemyradio.co.uk
- decodemyradio.co.uk
4,3
Utmärkt
900 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tried 2 other services first and…
Tried 2 other services first and couldnt get the code - these guys delivered and was cheaper, just waiting for refund of other services now..
9 maj 2026
Omdöme utan inbjudan
The website says opposite to what it…
The website says opposite to what it does.It says get your code instantly but after paying you will receive a notification saying we will respond to you within 24 hours.Hope I will get my refund.Am so disappointed ☹️
8 maj 2026
Omdöme utan inbjudan
Alles sehr gut
9 maj 2026
Omdöme utan inbjudan
Not the code for my radio
Not the code for my radio. Disappointment and ripped off
9 maj 2026
Omdöme utan inbjudan
Radio Codes didn't work
Code didn't. Phone number doesn't work. Poor slow communication. Not refunded
9 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Hi,
Sorry to hear you’ve had trouble with your radio code.
Please contact us directly at support@decodemyradio.co.uk with your order details so we can look into this for you properly. We do offer a **new working code or refund guarantee**, so please don’t worry - if the code supplied is not correct for your radio, we’ll either help provide a working replacement or arrange a refund where appropriate.
Kind regards,
DecodeMyRadio
Paid £15 to get my Audi radio code.
Paid £15 to get my Audi radio code.
Have had no response, tried emailing with no replies.
After leaving this review I was contacted and refunded with an apology.
30 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for updating your review.
We’re sorry again that we were unable to provide the Audi radio code on this occasion. As this happened over the bank holiday weekend, our response was not as quick as we would have liked, but once we located your order we contacted you, apologised and issued a full refund.
We appreciate you giving us the chance to put this right.
Kind regards,
DecodeMyRadio
Svar från Decode My Radio
Vielen Dank für Ihre tolle 5-Sterne-Bewertung!
Es freut uns sehr zu hören, dass Sie mit unserem schnellen und günstigen Service zufrieden waren.
Mit freundlichen Grüßen,
DecodeMyRadio
Unfortunately it's the wrong radio code…
Unfortunately it's the wrong radio code for my car. Will have to go to dealership.
1 maj 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Hi, sorry to hear the code did not work for you.
We always want to help resolve this where possible. If a radio code does not work, we can either provide a new working code or arrange a refund.
Please email us at support@decodemyradio.co.uk with your order details and we’ll look into this straight away.
Kind regards,
DecodeMyRadio
Excellent service
Excellent service. Didn't have to wait long for the code at all.
30 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for your brilliant 5-star review!
We’re really pleased to hear you were happy with our service. We appreciate you choosing DecodeMyRadio and taking the time to leave us your feedback.
Kind regards,
DecodeMyRadio
First class service with ease of…
First class service with ease of navigation & instant response.
24 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for your fantastic 5-star review!
We’re really pleased to hear you found our service first class, easy to use, and quick to respond. We appreciate you choosing DecodeMyRadio and taking the time to share your feedback.
Kind regards,
DecodeMyRadio
Radio reset code for a 1998 Escort
Super efficient speedy service which enabled me to get the job done very quickly. It only took a few seconds to get the code
28 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for your brilliant 5-star review!
We’re really pleased to hear our service helped you get the radio code for your 1998 Escort quickly and easily. We appreciate you choosing DecodeMyRadio and taking the time to share your feedback.
Kind regards,
DecodeMyRadio
Brilliant service
Brilliant service, had my code with in 30mins, had my radio / music back on for my long road trip! Easy to use will recommend.
Thank you very much
27 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for your fantastic 5-star review!
We’re really pleased to hear you found the service easy to use and had your radio back on in time for your long road trip. We really appreciate your recommendation and your kind feedback.
Kind regards,
DecodeMyRadio
Good service
Good service, 1 hour delivery for my vw 510 radio - thanks
24 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
Thank you for your 5-star review!
We’re really pleased to hear you were happy with the service. We appreciate you choosing DecodeMyRadio.
Kind regards,
DecodeMyRadio
Absolutely a SCAM company AVOID!!!
Absolutely a SCAM company, paid for a radio code on 16/04/2026 , never received an email, used the never received my code via the faqs, filled in form sent email, no response, emailed support, no reply, called the number - doesnt work so its been like 2 weeks no code, no replies to any emails and no way to make contact AVOID!!!!
if i could vote minus stars i would! worst customer services ever
16 april 2026
Omdöme utan inbjudan
11€ über PayPal bezahlt und ein oder…
11€ über PayPal bezahlt und ein oder meinen Code via SMS und Mail unter 10 Minuten erhalten. und er funzt
25 april 2026
Omdöme utan inbjudan
The timeliness and the originality of…
The timeliness and the originality of the code.
Thank you.
25 april 2026
Omdöme utan inbjudan
Don't bother, pay more money, use a better service
So, i sent the wrong serial number, trying to correct this was a nightmare, every time i emailed i just got an automated reply. When you try to navigate the 'help' page- nothing works, bloody hopeless, there is a phone number- doesn't work, i eventually got my code after 15 emails. NEVER AGAIN
15 april 2026
Omdöme utan inbjudan
Svar från Decode My Radio
We’re sorry you were unhappy with the experience.
The delay arose because the original serial number submitted was incorrect. Once the correct serial was provided, we supplied a replacement code free of charge, despite the fact that replacement lookups cost us money and many suppliers charge extra in these circumstances.
We would also like to clarify that the review does not accurately reflect the level of contact involved, as the number of emails exchanged was significantly fewer than 15. Automated acknowledgements may be sent initially, but customer enquiries are reviewed and responded to.
We always aim to resolve genuine issues fairly, and in this case we did exactly that by providing the correct code at our own expense.
Code was sent through email in 5 mins
Code was sent through email in 5 mins - entered and worked
17 april 2026
Omdöme utan inbjudan
Brilliant
Brilliant. Quick and easy. Waited 12 hours to get the code for free. Very helpful video with code email on how to enter code.
Great service. Thanks.
21 april 2026
Omdöme utan inbjudan
I did pay for radio code with my apple…
I did pay for radio code with my apple pay and it gave me random email address.
I contacted support and attached photo of the email and order and the proof. 24h from the email and no response whatsoever.
I paid £15 for a radio code.
Phone number is not working and no way to contact them.
19 april 2026
Omdöme utan inbjudan
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