My wife and I have visited the pharmacy on many occasions and have always found the staff friendly and helpful.in stark contrast to other local pharmacies, phone calls are always dealt with in a helpf... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All the staff at Oxgangs Broadway, Edinburgh are very kind and helpful. Always ready to help in any way. The delivery service is great and man is always very nice.
I went for an ear cleaning, having found the pharmacist highly capable in the past. This time it was mixed, with two new pharmacists. One was capable, the other not. The incapable one treated my ears... Se mer
Företaget har svarat
Very helpful & friendly staff. Great range of items for purchase
Företagsinformation
Skrivet av företaget
A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.
Kontaktuppgifter
Oxgangs Broadway 6, EH13 9LQ, Edinburgh, Scotland, Storbritannien
- 01314451925
2,4
Dålig
11 omdömen
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ear cleaning
I went for an ear cleaning, having found the pharmacist highly capable in the past. This time it was mixed, with two new pharmacists. One was capable, the other not. The incapable one treated my ears first and declared my right ear 'clean as a whistle', while I needed to treat the left with oil drops longer. Two weeks later the second pharmacist found the right ear was not clear, so cleared it. The left ear still needed more drops, now ith bicarbonate of soda. A week later, the first incapable pharmacist treated the left ear and declared it 'clean as a whistle.' I said the hearing was strange. She dismissed it and sent me packing. The left ear is still badly blocked, and I no longer trust Dears to do ear cleaning.
9 april 2026
Omdöme utan inbjudan
Svar från Dears Pharmacy & Travel Clinic - Oxgangs
Hello,
I am sorry to hear of your experience with one of our stores. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation
Dire service!
Perhaps the most rude shop staff I’ve ever encountered, they actively walk away when you step into the shop.
Not only rude, totally incompetent, lied to me that my medication was in, another member of staff told me it wasn’t and to return for a 3rd time.
Fortunately another member of staff overheard this and made it up for me on the spot.
18 juli 2025
Omdöme utan inbjudan
Again closed and no weekly meds
Again closed and no weekly meds, but tomorrow I will have today's taken off me? I am on fentanyl patches and ran out on Monday, so who do I blame both Dears and my Doctors surgery? 3x Ordering patches and still nothing. I was meant to get them last Tuesday? What a company, you go into the Oxgangs shop and ask for the pharmacist, and get a choice of two. Another shop must be missing theirs. Oh and the tablets they took from my daughter would have done me tonight and tomorrow, now I will have to purchase them from the local dealer who is always there when needed. Unlike, Dears.
12 mars 2024
Omdöme utan inbjudan
A gold standard for pharmacies!
My wife and I have visited the pharmacy on many occasions and have always found the staff friendly and helpful.in stark contrast to other local pharmacies, phone calls are always dealt with in a helpful manner. We would single out your pharmacist Alison for special praise and our thanks for having helped us clarify our status with our local GP Practitioner - she is a credit to your organisation. James and Vivian Hutchison
28 januari 2022
Omdöme utan inbjudan
Very helpful & friendly staff
Very helpful & friendly staff. Great range of items for purchase
11 december 2021
Omdöme utan inbjudan
All the staff at Oxgangs Broadway
All the staff at Oxgangs Broadway, Edinburgh are very kind and helpful. Always ready to help in any way. The delivery service is great and man is always very nice.
30 juli 2021
Omdöme utan inbjudan
Staff were very helpful and friendly.
26 april 2021
Good comprehensive service.
1 mars 2021
Very quick and easy service to use
Very quick and easy service to use. Staff very friendly and helpful.
1 februari 2021
Very helpful and knowledgeable staff,
Very helpful and knowledgeable staff,
Would highly recommend.
27 januari 2021
Great and friendly staff
26 januari 2021
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