Dear Frances Omdömen 

Fast delivery and very good quality products

I'm very satisfied with this purchase. I wore the boots for a long walk right out of the box, and they felt great—almost like I'd been wearing them for ages. The sole is extremely comfortable with a slight spring to it, and the boots are impressively lightweight. While I expected the leather to be softer, it's soft enough while still holding the shape of the boot well. I ordered my usual size, and they fit perfectly.

The quality is amazing, and I love the look of those heels! The bonus is that they are also very comfortable considering the height of the heel!

I love Dear Frances shoes, beautifully made and so comfortable and stylish

I have been coveting these boots for a few years. No buyers remorse here! They are beautifully soft and comfortable and stylish.

Beautiful boots! I can’t fault them! I’ve got my usual sz UK5 in trainers/boots and I wear UK4 in flats and these are perfect and unbelievably comfy, no breaking in needed! Excellent service, updates provided throughout. Great experience all around! I will be purchasing again the future! Thank you xx

Wonderful shoes
Only complaint is the delivery process, I guess coming from UK has there trouble in EU.
However I must say that their costumer support is kind and do everything they can to help

I bought the shoes from Dear Frances at the first time and I'm amazed how comfy they are! And the quality ist really Lux! Amazing Brand!

I’m a stiletto person… i don’t wear flats, and my comfy shoes are normally very “chunky”, but something attracted me to this shoe, and after thinking on it for a month plus, i finally purchased them and boy am i glad i did. What a GORGEOUS shoe! The sparkle is so beautiful, and the shoe while delicate feels like it is strong enough to last. I have a wide foot so i sized up and I’m glad i did, as the leather piece around the top is a bit fitted, but I’m confident it will mold to my foot perfectly.

The Park boot is exactly as described. Very high quality, extremely comfortable and light-weight, which I love. I vary between a US 7/UK 4-4.5 / FR 37-38. I purchased the 38 since I wanted them roomy for thick socks in winter and this was the right size for me. I’ll be buying more from this brand.

I love these so Tye slides in olive much. Purchased in the sale. Excellent fit. Look exactly as in the photograph - very pleased.

The quality, the colour, the style, makes my heart sing. I just love my new shoes. Beautiful.

The boots are beautiful and I can't wait to wear them once it's boot weather again. The heel is the right height to be comfortable for long wear, yet still sexy and sleek.
I own 2 pairs from Dear Frances and love their unique styles and high quality!!

Fine quality suede and leather, great fit, love everything about these boots. Even better in person! Great height for shorties (I’m 5’ 2”), these hit below knees :)

I love these shoes, and today, my first day wearing them my flight got cancelled and had to walk between terminals to see if they would put me in another flight. I was afraid that at some point my feet would really hurt and I have to say that they are very comfortable. This is my first time wearing them and after running around in a huge airport I am not at all in pain. I love you Dear Frances, you are thus far my favorite shoe brand.

Exquisite boot fits well (size 38) and is beautifully crafted.
No issue with delivery - straight to my door

I hesitated to buy these shoes even though I kept going back to them simply because I’m in my 50s and wasn’t sure I could pull off the look. Thankfully, I bought them (size 8 White). They are wonderful! They’re comfortable and, though they look delicate, they can handle my daily errands. They give a certain ethereal edge to my outfits. Minimal yet dreamy. I’m extremely pleased with this purchase. Five stars across the board. ⭐️⭐️⭐️⭐️⭐️

I recently purchased a pair of boots on sale from the eu.dearfrances.com website. The price of the boots was listed in Euros (€453).

I was unaware that this was a UK brand and that customs charges would apply. Unfortunately, this information is not communicated at all during buying process until the very last step when calculating shipping costs. If you use express checkout, as I did, then you might miss these additional charges being applied.

Upon receiving the boots, I realized they weren’t quite right for me, so I requested a return. Initially, I was told that I could only exchange them, but after referring to their own terms and conditions, I received a return label. However, I’ve now noticed that the customs charges are not refunded. While this aligns with their terms, it contradicts their tagline of “free returns worldwide” displayed prominently on their EU website. This, in my view, is misleading to customers.

Although their shoes are nice, I don’t plan to buy from this brand again due to these issues.

Gem boots - Great boot. Beautifully made. Very comfy. Fits true to size.