We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... Se mer
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... Se mer
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... Se mer
Företagsinformation
Skrivet av företaget
Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
Kontaktuppgifter
Australien
- support@dealmates.com.au
- dealmates.com.au
4,2
Bra
233 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Great service
Bought a tool kit, it’s very comprehensive. Most impressed with the service when there were delivery issues.
13 maj 2021
Ideal for renovated bathroom
I have recently purchased - Cefito WELS 8'' Rain Shower Head Set Square Handheld High Pressure Wall Chrome × 2. I love how my renovated bathroom is going to look now. Thanks a lot.
3 maj 2021
Great product
Great product, great shopping experience. Received quickly and in good condition. Dropped one star because there was no option for delivery instructions and I had to carry two heavy boxes around the house in the dark.
3 maj 2021
I made an order it was processed and
I made an order it was processed and then being prepared to be shipped then I got an email saying my card had been refunded and my order canceled with no reason as to why
24 april 2021
Exactly what I was looking for
Exactly what I was looking for. Fast and efficient service
24 april 2021
Dealmates had the best price
Dealmates had the best price and delivery was only 3 days
Great service
Thank you deal mates
20 april 2021
Chairs were as advertised and looked…
Chairs were as advertised and looked good at the kitchen bar. Happy customer.
20 april 2021
All went well with product arriving…
All went well with product arriving within a few days. Confirmation of purchase and intermediate progress of delivery was well managed.
10 april 2021
Two silver glass bedside tables
I bought two side tables from dealsmate one of the table was damaged when I got it but they give me new replacement took bit longer then expected but overall I m happy with the product and dealsmate customer service good job 👍🏻👍🏻👍🏻
7 april 2021
Quick delivery and pump is great
7 april 2021
Great Lightweight & Portable Induction…
Great Lightweight & Portable Induction stove. I have several Devanti appliances and have always been happy with the quality and service they provide. Thanks for the Quick Postage 10/10
6 april 2021
Ordered a bed and it arrived but when…
Ordered a bed and it arrived but when unpacked, all the screws and hardware were missing. have now been waiting almost week and as yet no replacement parts have been sent. An email told me they were going to be taking parts from a good product to send me the missing parts and would then be unable to possibly sell that product. Was the product i purchased not good? So now it will be a least two extra weeks that i have had no bed due to parts missing and then taking a week to send and another week to arrive.
24 mars 2021
Omdöme utan inbjudan
Prompt delivery and great…
Prompt delivery and great communication. Beautiful product!
9 mars 2021
Omdöme utan inbjudan
Great prices and very fast delivery
Great prices and very fast delivery. Have ordered twice from DealMate and will order with them in the future. Thank you for A1 service.
8 mars 2021
Service was good and product was…
Service was good and product was delivered relatively quick
7 mars 2021
The bike carrier did not fit my car and…
The bike carrier did not fit my car and was not, in my opinion, as advertised. However I was offered a refund but it was not economic, because after postage and the effort, I would have been worse off.
6 mars 2021
Svar från DealMates.com.au
Hi Don,
Thank you for taking time to do a review.
We are sorry to hear that you have purchased a square shape bike rack whilst you have a ball tow bar. As we can see product heading, images and description clearly shows that this bike rack is compatible with a 2-inch square hitch. So, we are satisfied that we have provided all required information to make an informed purchasing decision to our customers.
While we see that you have made an incompatible purchase our team has tried to assist you in many ways to arrange a return and has even reduced the return fright cost. Unfortunately, there are costs involved with the return process to cover return freight, handling, inspection and related admin work.
We are waiting for a response to our last e mail and the team will still be happy to discuss options and assist if you need to return the product. Please contact our team via Support@Dealmates.com.au to if you need further support.
Very satisfied with the transaction…
Very satisfied with the transaction with them. Next day delivery for outdoor furnitures I bought from them was amazing. Even when Toll lost one of the boxes, they tried to contact them (they never responded to their queries) and they didn't hesitate to send me a replacement to fulfill my order. Very happy and satisfied customer, I will definitely buy from them again. PS. Did I mention that their price was lower even from the ventor's website?
1 mars 2021
Omdöme utan inbjudan
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