Happy with product and prices and service overall. Only issue I ever have is that we close Wednesday's each week and I always put this in the special instructions on the order. They don't read it, the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good product & good customer service. Alas, dreadful delivery contractor who went to the wrong house. Davpack sorted this very efficiently. Pity about the van drivers!
Företaget har svarat
We’re in the process of finding the correct packaging for our launch product and Luke has been amazing. Really patient and forth coming. Highly recommend
Företaget har svarat
Ordered some emergency packaging. Expected it in maybe a week, but it turned up so fast and does the job. Not an approved supplier of mine yet, but considering the value, delivery and response, maybe... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Davpack doesn’t just deliver quality packaging off the shelf. Ever since we were founded in 1968, we’ve been continually seeking to improve the service we offer all our Customers. That’s over 50 years of packaging know-how you can call on and, as the first UK packaging suppliers to have an online presence, we’re proud to be the Original UK Packaging Store. We take the hassle out of your packaging supplies by giving you lower prices, more choice (we have over 3800 packaging products in stock ready for same day dispatch) and faster order turnaround (most orders are delivered next working day). All our boxes and packaging materials come with a no quibble money-back guarantee borne of a total commitment to quality products and quality systems. That means you can buy from us with confidence, leaving you free to focus your time where it counts - on running your business.
The Original UK Packaging Store
Skrivet av företaget
Buy Packaging Totally Risk-Free!
Money–back guarantee – we’re not satisfied unless you are!
We stand behind our products 100% and try hard to exceed your expectations. If you’re not satisfied with any stocked product, simply return it within 7 days for a full refund.
Kontaktuppgifter
380 Riga wharf, Bristol Road, GL2 5DH, Gloucester, Storbritannien
- 01332 821200
- cs@davpack.co.uk
- davpack.co.uk
4,5
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleased with purchase
Really good range of box sizes, easy ordering process, arrived on the Monday after ordering on Friday. I bought the recycled double-wall boxes and they are very good quality.
13 mars 2026
Svar från Davpack
Good morning Billie,
We're happy to hear that you found a good selection of box sizes and an easy ordering process. It's great to know your order arrived quickly and that you're pleased with the quality of the recycled double-wall boxes. Thanks for your positive feedback!
Kind regards
Samantha
Very prompt turnaround.
17 mars 2026
Svar från Davpack
Good morning.
We are glad to hear that you are happy with the service! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
ALWAYS GREAT SERVICE
12 mars 2026
Svar från Davpack
Good afternoon Adrian,
We are glad to hear that you are happy with the service! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
easy and fast well informed
11 mars 2026
Svar från Davpack
Good afternoon Zoe,
We're happy to hear that your experience was easy, fast, and informative. Thank you for your positive feedback!
Kind regards
Samantha
WHAT EXACTLY CAN I SAY ABOUT CARDBOARD
10 mars 2026
Svar från Davpack
Good afternoon,
We appreciate your feedback and thank you for your time.
Kind regards
Samantha
Svar från Davpack
Good morning,
We are happy to hear that you received your delivery. Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
Svar från Davpack
Good morning Gillian,
We're happy to hear that you had a positive experience with our fast delivery. Thank you for your kind words about our company!
Kind regards
Samantha
Parcel arrived completely open.
No problem at with the product. But the box arrived and the entire top of the box had been opened. When you receive the Sales email that says your goods are ordered etc it also states that you have to be at home when delivered as it needs to be signed for. The courier didn’t even ring the bell, just dumped it and left.
6 mars 2026
Svar från Davpack
Good morning Emma,
We appreciate you sharing your experience. We're sorry the box arrived opened and the delivery wasn't as expected. We'll look into this to ensure our shipping and delivery standards are maintained. Thanks for bringing this to our attention.
Kind regards
Samantha
Svar från Davpack
Good afternoon,
Thank you for speaking with me today and i hope i have resolved this for you. Please let me know if you require any further assistance.
Kind regards
Samantha
Svar från Davpack
Good morning Jana,
We are happy to hear that you received your delivery quickly and efficiently. Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
Never used before but was fast
Never used before but was fast, easy to order online and would definitely use again
2 mars 2026
Svar från Davpack
Good afternoon Lynne,
We're happy to hear that your first experience was fast and easy! Thank you for ordering online and we appreciate your intention to use our services again.
Kind regards
Samantha
Delivered extremely quickly
Delivered extremely quickly, not used the goods yet but will update later
4 mars 2026
Svar från Davpack
Good afternoon Sonya,
We appreciate you taking the time to leave us feedback! We're happy to hear that your order was delivered quickly. We look forward to your update after you've used the product.
Kind regards
Samantha
The packages were not securely wrapped…
The packages were not securely wrapped - resulting in the contents being dispersed in the courier's van.
The boxes themselves look to have been glued in a hurry. A lot of them don't form 'closed' boxes when constructed - there are gaps. Certainly the quality is not what it should be, or what it was when we first used this company.
27 februari 2026
Svar från Davpack
Good afternoon,
We appreciate you bringing this to our attention. We're sorry to hear that the packaging was not secure and the box quality was lacking. I have contacted by email and look forward to your response.
Kind regards
Samantha
Always a quick painless service
Always a quick painless service, last order had a mild hiccup but was solved instantly, used Davpac for a good few orders now and will continue to do so.
25 februari 2026
Svar från Davpack
Good morning Christian,
We're glad you appreciate our quick service. We're also happy we could resolve the issue with your last order promptly. Thank you for your continued business and positive feedback!
Kind regards
Samantha
All Goods quickly delivered
25 februari 2026
Svar från Davpack
Good afternoon Philip,
We are happy to hear that you received your goods quickly! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
“I’m really happy with my experience
“I’m really happy with my experience! The website was easy to navigate, the order was processed and delivered extremely quickly, and the boxes arrived exactly as described. The quality is great, and they’re perfect for my business. Highly recommended!”
25 februari 2026
Svar från Davpack
Good afternoon Sian,
We're happy to hear that you had a great experience! It's wonderful that our website was easy to use, your order was processed quickly, and the boxes met your expectations. Thank you for recommending us!
Kind regards
Samantha
Svar från Davpack
Good afternoon Nick,
We're happy to hear that you had a good experience with our product and timely delivery. Thank you for your positive feedback!
Kind regards
Samantha
Svar från Davpack
Good morning,
We appreciate your continued support over the years. Thank you for your feedback!
Kind regards
Samantha
Svar från Davpack
Good morning Liza,
We appreciate your positive feedback. We're happy to hear that you found our service quick, efficient, and well-priced.
Kind regards
Samantha
Long delivery time, inaccurate customer service, damages
I placed an order for 100 boxes on January 26th and I received it on February 13th, 18 days later.
I contacted the customer support twice asking for an update as my order was tagged as "awaiting stock". On January 30th I was told the stock was due "now" and the order would be shipped "as soon as it's in".
On February 4th I was told that there was a delay and stock was due in the following day. However the order was only shipped on February 12th.
There was no "out of stock" warning when placing my order. Davpack did not reach out to warn me about the delay and when I approached the customer service, I was given inaccurate information.
The boxes were strapped together with a plastic strap. On one end, a piece of cardboard was placed to avoid damaging the boxes. On the other end, no protection was used. As a result, some of the boxes have a slightly damaged end. I am using those boxes for storage and I can see the strap damage on the front lip of some boxes.
Some of the boxes shows some damage where the cardboard was punched.
I contacted customer service to report my dissatisfaction. They acknowledged that the service provided was not great claiming some change in staff and location affected the usual operations.
They offered a refund or a replacement.
I asked for either 5 box per each type to be shipped or, alternatively, a free shipping (worth £6.99) for a next order.
They said they were unable to ship smaller quantities than the minimum pack of 25 and offered a 10% off instead as a "gesture of goodwill"
Which means that to get the equivalent of free shipping I need to order £70 and to get the equivalent of 5 boxes per type (worth £28) I need to order £200.
It feels as they were doing me a favour. Disappointed.
13 februari 2026
Omdöme utan inbjudan
Svar från Davpack
Good morning Tony,
Thank you for getting in touch and i have emailed you to help resolve this situation for you. I look forward to speaking with you soon.
Kind regards
Samantha
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.